Archive for May, 2007

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Politics goes Web 2.0

May 30th, 2007 by Mike McKinnon

In a testament to how far social media and the Web 2.0 world have come, presidential hopeful Fred Thompson, made a YouTube video in response to a Michael Moore documentary. Politics aside, Fred Thompson’s rebuttal is significant because it shows that Web 2.0 has become widely recognized as an effective medium of communication to a growing portion of the population.

According to Alexa Internet, MySpace is currently the world’s fifth most popular English-language website, the fifth most popular website in any language, and the third most popular website in the United States, though it has topped the chart on various weeks.
MySpace Traffic
Combine this popularity with the fact that over 80% of MySpace users are able to vote , and one can predict the impact MySpace specifically, and social media in general, can have upon a campaign. At the very least, these numbers suggest that political campaigns are not only about traditional media buys anymore.

The question remains to be seen whether the political parties will use social media for its intended use. I wrote about the failings of traditional media buys on social media sites a few weeks back. Will politicians use social media to engage their constituents in ongoing dialogue and open discussion as Fred Thompson did, or will they use these sites to broadcast their message as they do on traditional media outlets?

The larger question for businesses is do you want to harness the power of social media to engage your audience? More importantly, is your company ready to mold their social media campaigns to fit the medium?

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Taking the Guesswork out of Hiring

May 26th, 2007 by admin

By virtue of our office arrangement, I spend more waking hours with Katie Heckman and Jeff Daigle than I spend with anyone else. Exceptional in their roles as product marketing manager and creative director, Katie and Jeff came to ReadyTalk through a multi-step, unique hiring process. My quality of life is very high as a result of working with great people. How do we find them?

When we hire people at ReadyTalk, first we make sure that they are naturally wired to be successful in that position. Then, we go through a series of “talent” and “cultural” interviews before we make an offer. The “talent” interviews are based on Marcus Buckingham’s book, First Break All The Rules. Talents refer to a person’s recurring thoughts and patterns of behavior. What makes them tick? As much as a person may want to work in project management, for example, if they aren’t organized and task-oriented, they probably won’t be successful in that position. This sounds obvious, but I know many people with years of experience working in a field that doesn’t really suit them.

To help us assess those natural characteristics, we conduct assessment tests from a company called Profiles International. This Thursday, we are really excited to present Profiles executive Robin Mottern, on Taking the Guesswork out of Hiring. Though I haven’t heard Robin speak, I know that her web seminar will be insightful from my own experience with her company. ReadyTalk’s strength in hiring wouldn’t be quite the same without their help.

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Andy Goodman’s Seminar on Storytelling

May 24th, 2007 by Mike McKinnon

Andy Goodman spoke today for our Web Seminar Series. He talked about the power of storytelling as a means to capture attention, engage an audience, and motivate them to act. Storytelling appeals to the emotional center of people and evokes powerful feelings beyond what a report or data can incite. By using narration, you can improve the way you attract clients (or donors), recruit staff, and maintain a strong organizational culture.

You can listen to the full recording of Andy Goodman or any other of our past events here.

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The future of CRM with SalesForce.com

May 23rd, 2007 by admin

SalesForce.com and Google, together, made the front page of the Wall Street Journal yesterday. Good timing with their SalesForce.com Developer Conference which was also held on Monday and I was a fortunate attendee. SalesForce.com is not saying anything publicly about their future plans with Google, but stay tuned as it appears the two may soon come up with a partnership that will threaten Microsoft.

ReadyTalk is in the process of customizing SalesForce.com for our customer relationship management (CRM) needs as we migrate from our old system.

I was initially unimpressed by the high price of SalesForce.com, but as I see more of their product, as well as their new APEX code (in Beta), it’s becoming more clear as to why companies are embracing it. SalesForce.com has created what appears to be a solid infrastructure and it presents a clean, easily customizable front-end that has been carefully architected. It allows for developers to code and get fancy, but it’s not required to have an expert in-house in order for a company to customize SalesForce.com appropriately.

The number of participants at the SalesForce.com Developer Conference (between 700 and 1,000) speaks to the momentum building for SalesForce.com. There are a lot of eager developers excited to create (and sell) new applications for SalesForce.com, increasing SalesForce.com’s value to an even wider array of customers.

One of the highlights of the conference was hearing Guy Kawasaki speak. He spoke about the “Art of the Start.� Watch his presentation, it’s useful and entertaining and will benefit anyone who is interested in starting anything.

SalesForce SOA (Service-Oriented Architecture) was announced yesterday, see the power of it, coupled with Apex code, in this demo.

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Advertising on Web 2.0

May 22nd, 2007 by Mike McKinnon

Blue Lithium Labs did a research study comparing the conversion rates, the CTR and CPC of traditional media sites to those of user generated content sites like YouTube and MySpace. The report can be found here and is free to download.

The highlights of the study were:
conversion-graph.JPG

  • Ads on non-2.0 sites (classic editorial content sites) convert 31% better than ads run against user-generated content (see Figure).

  • Ads on top-brand non-2.0 sites (defined as comScore’s top 250) convert 175% better than user-generated content sites.
  • However, 2.0 media is so *cheap* (as of now anyway) that it’s still worth testing.

While the study is a cautionary tale about investing in advertising on Web 2.0 sites, I think it misses the critical point of Web 2.0. The study measures traditional advertising traffic on sites that are geared toward non-traditional users. Web 2.0 is about the user. Advertising is about the company. Therefore, it makes sense that people that are browsing Web 2.0 sites are not interested in the traditional advertising medium.

The strength of Web 2.0 lies within creating relationships, telling a story and two way communication. Using traditional advertising buys on Web 2.0 sites is almost like trying to get a square peg to fit in a round hole.

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ReadyTalk Web Seminar Series

May 21st, 2007 by Mike McKinnon

Over the next two weeks, we have some exciting speakers and topics in our web seminar series. As always, these seminars are free of charge and available to everyone.

  1. On May 22nd, Dario Priolo and Greg Alexander from Miller-Heiman will be talking about benchmarking your sales organization to improve performance.

  2. Phil Haberstro, Executive Director of the National Association for Health and Fitness, is speaking on May 23rd about how to incorporate a healthy lifestyle into our busy lives.

  3. On May 24th, Andy Goodman, is speaking about the compelling nature of stories and how they can help you attract clients, recruit staff and maintain a strong organizational culture.

  4. Rob Mottern, from Profiles International, Inc will be presenting “Taking the guesswork out of hiring” on May 31st. She will be talking about proven tactics and tools that will significantly improve your organization’s ability to hire properly.

To learn more about our web seminar series or to register for the series, you may visit our web seminar page.

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5 minutes with Phil Haberstro, Executive Director of National Association of Health and Fitness

May 18th, 2007 by Mike McKinnon

We interviewed Phil Haberstro the other day about his upcoming web seminar on Active Living on May 23rd. Phil will be talking about how to promote an active lifestyle while balancing the demands of work and life. The interview can be listened to here:

Listen

Please visit our web seminar series page to learn more about this exciting series.

If you would like to subscribe to the feed, you can do so here.

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Active Living by Phil Haberstro President of the National Association for Health & Fitness

May 18th, 2007 by Mike McKinnon

Listen

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Web Seminar Speaker Interviews

May 15th, 2007 by Mike McKinnon

As you may know, we host a Web Seminar Series that features speakers from a variety of industries talking about their topics of expertise. We will be interviewing a few of these speakers in the weeks prior to their event to get a preview of what they will be speaking about. The short interviews will be a great way to see if a particular topic is of interest to you.

The upcoming interviews for May and the dates of the events are listed below:

Phil Haberstro – May 23rd
Phil Haberstro, Executive Director of the National Association for health and fitness, will lead a discussion on integrating regular physical activity into our daily lives.

Andy Goodman – May 24th
Andy Goodman will explain why he believes storytelling can improve the ways you attract clients (or donors), recruit staff, and maintain a strong organizational culture.

Robin Mottern – May 31st
Robin will teach you tactics and tools that will significantly improve your ability to compete for, select, promote and retain superior talent.

A podcast of the interviews will be posted on the blog a week before the live event or you may subscribe to the feed here:

http://www.readytalk.com/community/blog/category/podcasts/feed/

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Who are you today?

May 11th, 2007 by admin

“It’s just work,” said an old friend of mine at lunch earlier today. He recently became a father. He recently changed jobs. I looked at him and felt both envious of and sorry for him. Sometimes I agree with him. Usually it’s when I lose my optimism.

When you go to work, who are you? Do the lines between your personal and professional lives blur? Are your coworkers also your friends, partners, people who know more sides of you than anyone else?

The more I read, the more people I meet, the more it seems that many of the most satisfied people have merged the different aspects of their lives. They channel passion into their work, become very successful because they are doing what they love to do, and subsequently attract people they know and trust to work with them. Work and play together, and you reveal more sides of who you are. Satisfying. Scary. Probably hard to go back to the compartmentalized, earlier life. How would that feel? Work. Stop. Play. Stop. Rinse. Repeat.

What would it be like to merge your lives into one? How would that change your week? If you could structure your life however you wanted, what would you do? Who would you be? Maybe you are already there.

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