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Audio and Web Conferencing

Product Tip - Try a Web Conference While Meeting Face to Face

I know this sounds ridiculous - what's the point of meeting in person if everyone will be staring at their computer screens the whole time? Using web conferencing while we are all in the same room something we do all the time here at ReadyTalk (and not just because we're a web conferencing company). There are many benefits to meeting this way, here are a few of my favorites: Better quality meeting visuals than trying to project: Have you ever held a meeting where you are hoping to project some... Read More » » read more

Check It: ReadyTalk’s New Improved Operator-Assisted Services Request Form

At ReadyTalk, we are constantly looking for new and various ways to make our products and services easy-to-use while providing excellent customer service and support.  So what have we come up with now? A new and improved online request form for operator-assisted services! How does this benefit you (and the ReadyTalk Events Team a bit too?) Requesting a Gold or Platinum Webinar package? Or operator-assisted audio?  Now there is a single  form for all your Event Services needs A step-by-step and... Read More » » read more

The Great (event) Debate – Live vs. Virtual…or do they have to compete at all?

I’m a marketer. I’m used to fire drills in the midst of planning. It’s a new year and not-surprisingly, many critical pieces of the marketing puzzle have changed. Rapidly. For most marketing campaigns, preparation is key. Yet, how do you plan for something if you’re unaware that process may have to be altered? Sometimes you must adjust in order to gain the greatest return on your investment. Let’s talk specifics – specifically events: virtual, live, or even a hybrid of the two. Marketing... Read More » » read more

NEW: Sign Up to Access ReadyTalk's Pre-Recorded Video Playback Beta

Today we are excited to announce the beta of our pre-recorded video playback feature. Pre-recorded video playback gives your trainings, sales demos, and webinars a more engaging, personal feel by incorporating short video clips into the live presentation. Your meetings will never be the same and your participants will thank you for incorporating rich video content in your presentation. With pre-recorded video playback, you can:   Upload pre-recorded video clips to your access code Playback video... Read More » » read more

No Flash? No Problem!

  In the past couple of weeks, there has been a lot of attention around Adobe’s decision to use HTML 5 for mobile applications and games rather than use Flash. This announcement has led to speculation on what this means for web conferencing vendors that use Flash. You can read Ken Molay’s thoughts on it, Is This The Death Knell For Flash-Based Web Conferencing? At ReadyTalk, we’ve designed our service to support both Flash and Non-Flash computer environments. Flash will be around for a long timeWh... Read More » » read more

I'm Not Listening.

  Verizon has gotten amazing mileage out of its “Can You Hear Me Now?” campaign. I think it has stuck around because we can all relate; there’s nothing worse than having a conversation with a friend and having their line cut in and out. Unreliable audio is acceptable among friends. When it comes to business, it’s another story.  This week, I was on an audio conference with a vendor who sells content marketing solutions. Since we’re mapping our content and identifying next year’s content marketing... Read More » » read more

Application and Desktop Sharing Enhancements

ReadyTalk has made significant enhancements to our application and desktop sharing feature. If you are not familiar with this feature, it can be used to share your entire desktop or specific applications with everyone in your web meeting. Sometimes application and desktop sharing may appear slow and blocky in the participant view of a web meeting. We have made significant advancements in the way we deliver this content to eliminate this blocky effect for participants. Instead of painting the... Read More » » read more

Picking the Perfect Hold Music

This week, we rolled out some new hold music on ReadyTalk's audio conferencing bridges. You would think choosing the perfect hold music would be an easy task. Just pick the music that fades into the background, annoys people the least, and sounds neutral...right? That's not always the case. Picking hold music is tough. There are limitations around music available to us. There's a world of musical tastes, general annoyance around being on hold in general - the decision of what hold music to choose... Read More » » read more

Drum roll please….ReadyTalk Introduces Five New Web Audio Subscriptions!

The world of conferencing continues to change. First, it was bringing small groups of employees across various office locations together on the phone, followed by the need for web conferencing to show others what you were working on.  Now, those groups are no longer small, or limited to your own organization.  The use of audio and web conferencing has grown to much more than a way to cut down on costs, but as a successful way to generate leads through webinars, or train users on your product....Read More » » read more

Web Conferencing Gaffe of the Month

  Accidents happen. At ReadyTalk we’re committed to helping our customers prevent accidents and mistakes. Each month, ReadyTalk’s Account Specialist Team shares a recent accident and tips for how to avoid it in the future.   On the web conferencing interface, a chairperson can maintain and control the audio conference by muting and un-muting the conference or more specifically, muting, un-muting, disconnecting, and renaming individual audio lines. In smaller conferences, many chairpersons will... Read More » » read more

Benefits of Operator-Assisted Events

  When setting up your event, you know you have various options available to you as to the ‘type’ of event you will hold. Today, I would like to review some of the benefits of an operator-assisted event. Probably the foremost benefit to this type of event is the fact that you have support throughout your event in the form of an operator – not automated, pre-recorded – a real, live person! If you anticipate a particularly large audience, you have enough that you need to take care of during the... Read More » » read more

Why I love Join a Meeting

  Like most companies, at ReadyTalk, we have a lot of meetings. We even have the dreaded “meeting about an upcoming meeting.” A typical meeting in the marketing department means that most of the participants are in a conference room but one or two people are usually working from home; and there’s always a launch plan being discussed and it’s usually an Excel file. Obviously, we use ReadyTalk’s web conferencing service to share the document and make changes. Even though we are all around... Read More » » read more

NEW: ReadyTalk Quick Launcher

Today, we are excited to announce the launch of ReadyTalk Quick Launcher - a tool available on your desktop that makes it easier and faster to start, join, and invite others to meetings. This tool will be a favorite for people who would like a quicker, persistent way to connect to their ReadyTalk accounts. If you are tired of logging into ReadyTalk through the browser to gain access to your account then this is definitely the tool for you. Quick Launcher gives you the ability to: Start an... Read More » » read more

Questions/Answers from Webinar: Convert Leads Faster by Integrating Webinar Data with Salesforce

    While we knew that marketers and trainers were tired of the hassle of getting webinar data into their CRM system, we were surprised by the great turnout at yesterday’s webinar on the value of integration. If you had a chance to join us, we hope you found the event worthwhile! Many thanks to Helena Brito from Mandiant, Jill Myers from OverDrive, and Pat Buchanan and Dave Kornegay from SchoolDude.com for speaking on the event. Each of them shared fantastic insight into how the integration has... Read More » » read more

Automate and Integrate: The Funnel – Part 2

Part two of this three part blog series is a review some of the key takeaways from our webinar, “Movin’ on Down: The Funnel,” and a deeper look at some additional best practices for optimizing your sales and marketing funnel. It can take a fair amount of planning to avoid confusion between sales and marketing teams after an event has taken place, whether it be a webinar or tradeshow. When you have taken the time to assess (and re-assess) your  marketing funnel after each of your campaigns, you... Read More » » read more

Save time with the ReadyTalk Scheduler for Outlook

Have you been looking for a quick and streamlined way to send a ReadyTalk On-Demand meeting email invite? With the ReadyTalk Scheduler for Outlook you can quickly and easily send a customized email invite through Outlook. Your ReadyTalk account credentials are stored in the scheduler giving you a one click experience to email and invite your participants. With the ReadyTalk Scheduler for Outlook you can: Send a custom email invite for a ReadyTalk Audio, Web, or Audio/Web meeting Start an On-Demand... Read More » » read more

Gaffe of the Month

Accidents happen. At ReadyTalk we’re committed to helping our customers prevent accidents and mistakes. Each month, ReadyTalk’s Account Specialist Team shares a recent accident and tips for how to avoid it in the future.   When scheduling an upcoming meeting in Conference Center, John set up his meeting for web and audio. For the audio portion, he selected Operator Assisted instead of On-Demand because it was an important, high profile webinar and he wanted it to be flawless. When you select the... Read More » » read more

Say Goodbye to Tedious Spreadsheet Work with ReadyTalk for Salesforce

In a previous life, I was the director of marketing at a small IT analyst firm in Boulder, CO. A large percentage of our leads came from webinars that highlighted our research studies and positioned our analysts as thought leaders. We also hosted dozens of webinars each year to help our technology vendor clients meet their own lead generation goals. On average, my small team of three was running two webinars a week in addition to handling all of the other marketing activities for the firm (PPC...Read More » » read more

Top 10 Most Annoying Things to Hear on a Conference Call

  We’ve all been on a conference call with distracting background noises and colleagues who forget to use the mute option. This week, we polled our Twitter Followers and Facebook Fans to see what the most annoying things to hear on a conference call: 10. Someone eating 9. People typing (and clearly not paying attention) 8. ECHO…Echo…echo… 7. Wind noises / Calling from outdoors 6. Someone taking a call on other line and hearing their hold music 5. Heavy breathing4. Food being unwrapped right next... Read More » » read more

ReadyTalk’s Anthony Salas' Webinar on Engaging the Invisible Audience

For many people public speaking is very intimidating. You would think that speaking to an invisible audience on a webinar would be much more approachable; I’m here to tell you it’s not. Right before going on a live event last month I found my mouth dry, my palms sweaty and my heart racing and I was sitting in an empty conference room. Does this happen to you? I can’t think of anything harder than speaking to an audience I can’t get feedback from. Sure, there’s a chat stream, but you’re so busy... Read More » » read more