Author Archive: Beth Toeniskoetter

Expand the Reach of your Next Webinar with iReach by PR Newswire

Tuesday, March 20th, 2012

ReadyTalk and PR Newswire have long been mutual customers, benefitting from the various marketing opportunities that result from both platforms and business models. PR Newswire recently launched a self-service platform, iReachTM, which enables users to easily create and distribute a press release for a low cost. ReadyTalk is always looking for new promotional channels that our customers can take advantage of, and the iReach platform is a perfect fit, especially for those that use webinars to generate new leads for their sales funnel.

Besides being easy-to-use and cost-effective, our integration with iReach by PR Newswire offers several benefits:

  • Broader (but targeted!) promotion
    • Automatically promote your webinar on PRNewswire.com and make it findable by search & news engines
    • Ability to target the most relevant audiences when PR Newswire tags your releases for the right industries, subjects and geographies
    • Increase your website visibility
      • Drive more visitors  to your site by including back links in your release
    • Extend the ROI of your webinar
      • Your press release is hosted forever with PR Newswire, which includes a search-friendly permalink URL

ReadyTalk customers have access to two iReach packages at special introductory pricing:

  • SearchReach: Promote your webinar online and within search engines for $99 per release (a $30 savings!)
  • WebReach: Optimize your press release with an image and drive more traffic to your site for $249 per release (a $50 savings)

And, finally, how do you get started?

Log-in to Conference Center to schedule your upcoming webinar.  After filling in your meeting details in step 1, go to the ‘Promotion Tools’ section in step 2.

Click on ‘Send a Press Release’ and a new browser window will open to the ReadyTalk iReachTM website.

Choose which option you would like to purchase on Step 1 (SearchReach or WebReach).

 

You will be taken to Step 2 to start creating the content and details of your press release.  For your convenience, the default meeting registration link will automatically be included in the press release body section, along with the following standard language (don’t worry, it’s editable!)

Please click on the following link to register for the upcoming webinar: Meeting Registration Link

Continue through the remaining steps (preview, pay, release!) to complete the process and promote your upcoming webinar to a broader (but targeted) audience.

 

A few tips:

  • Remember to finish setting up your webinar in Conference Center (invitations, registration form, emails, survey, social media promotion, etc)
  • Measure the effectiveness of using the iReach platform by creating a unique campaign url and include it in the press release body. **Remember, the default meeting registration link will be automatically populated, so make sure to swap it out!

Please share any feedback, and results, you have on your experience. We love hearing from our customers!

 

Beth is a Product Marketing Manager and works with our customers to understand their needs as they relate to Event Services and ReadyTalk’s Conference Center, which is used to setup the details of our clients’ upcoming meetings. Outside of the office, Beth loves to spend time with family and friends, cook, and hit the slopes.

 

 

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Getting Feedback from your Participants just got Easier!

Monday, March 19th, 2012

What is one of the best ways to improve your next webinar? Ask for feedback!  We currently offer customers the option to display a post-event survey after a meeting has ended. Prior to the start of the meeting, the chairperson can modify the messaging that precedes the survey, add custom questions, attach files, or even direct  participants to a 3rd party survey tool.

But what happens if a participant leaves the webinar early, or if the chairperson doesn’t immediately end the meeting?  In the past, you may have missed the opportunity to get valuable feedback.  Now, you can include a link to the post-event survey in your follow-up email to anyone that attended the meeting, but didn’t fill out the survey.

Check out this new functionality:

  • How to Include the Post-Meeting Survey Link in Post-Meeting Email
    • By default, the functionality is enabled and is only included in the Post-Meeting Email to Attendees who have not completed the survey. This will avoid duplicate responses from your participants.

  • If the box is checked to include the post-meeting survey link, the text and button highlighted below for the post-meeting survey link will always display in the preview. However, if an attendee already completed the survey prior the post-meeting email being sent, the text and button will not be included.

  • Do you want to include a custom survey link instead?
    • If you choose to send attendees to a custom survey link, the option to include a post-meeting survey link in the post-meeting email is automatically disabled and no longer available.

Edit Post-Meeting Survey Page

Edit Post-Meeting Email to Attendees

It’s that easy! What are other ways that you get feedback from your participants before, during, and after your webinar?
Beth is a Product Marketing Manager and works with our customers to understand their needs as they relate to Event Services and ReadyTalk’s Conference Center, which is used to setup the details of our clients’ upcoming meetings. Outside of the office, Beth loves to spend time with family and friends, cook, and hit the slopes.

 

 

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Take Advantage of our Expert Webinar Advice!

Wednesday, March 7th, 2012

At ReadyTalk, as you would hopefully expect, there are quite a few experts around our hallways that know how to put on the best webinar possible. We’ve had some great posts already in 2012, so I thought, time for a recap!  Take a look at some of the great tips we have already provided, and surely, there will more to come.

Simone, our in-house marketing demand generation manager recently interviewed Wayne Turmal, CEO of Great Web Meetings, how to take your webinar series to the next level.  What were some of the key takeaways?

  • Careful execution is key. Plan, plan, PLAN!
  • Be familiar with the various tools available for registration, audience engagement, ecommerce, etc. Each of these tools contribute greatly to enhancing your brand, and, of course, lead generation

Brandon, a product marketing manager like me, with a deep respect for all things Batman, kicked off a series on making your PowerPoint presentation more impactful. The most important goal of any PowerPoint presentation should be to get your key message across, in a visually attractive way. Here are some best practices:

  • Use a relevant background image that is clean and speaks to your message
  • Don’t over-inform: Keep your text simple and to-the-point

Did I mention it’s a series? Make sure to check back in soon for more!

Our resident training expert, Shawn, recently blogged about how to Engage your Audience, with one very important tip: Know your Stuff, and practice the mantra “Learn it, Live it, Love it!”

  • Know your topic backwards and forwards….don’t let your audience stump you with outlying questions!
  • Practice makes perfect: Talk about your material with peers, colleagues, friends….anyone that will listen!  And, when putting on a webinar, practice using the software!
  • Have enthusiasm! Or at least fake it.  If you like your material that will naturally engage your audience.

Finally, a blog from Anita, the Director of Product Marketing, on how to use social media to promote your webinars, and more importantly, deliver results.  She recently joined Deb Evans of Social Geek Radio to talk about ReadyTalk’s social media tools, like our participant sharing capabilities and how to use our recording and playback tools to extend the ROI of your webinar.

 

What other best practices and tips can we discuss in our upcoming blogs? Share your ideas with us!

 

Beth is a Product Marketing Manager and works with our customers to understand their needs as they relate to Event Services and ReadyTalk’s Conference Center, which is used to setup the details of our clients’ upcoming meetings. Outside of the office, Beth loves to spend time with family and friends, cook, and hit the slopes.

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Check It: ReadyTalk’s New & Improved Operator-Assisted Services Request Form

Tuesday, January 31st, 2012

At ReadyTalk, we are constantly looking for new and various ways to make our products and services easy-to-use while providing excellent customer service and support.  So what have we come up with now?

A new and improved online request form for operator-assisted services! How does this benefit you (and the ReadyTalk Events Team a bit too?)

  • Requesting a Gold or Platinum Webinar package? Or operator-assisted audio?  Now there is a single  form for all your Event Services needs
  • A step-by-step and user-friendly process that lets you know what information we need for your upcoming event
  • Easier navigation and increased accessibility so that finding the form is…easy

Need some reminders on what qualifies for an operator-assisted service?  Visit our products and services section.

 

 

Beth is a Product Marketing Manager and works with our customers to understand their needs as they relate to Event Services and ReadyTalk’s Conference Center, which is used to setup the details of our clients’ upcoming meetings. Outside of the office, Beth loves to spend time with family and friends, cook, and hit the slopes
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Promoting your Webinar through Social Media: The Gift that Keeps on Giving

Tuesday, January 24th, 2012

 

Marketers are always looking for the next best way to create buzz around their product and their brand with the right audience.  There are so many promotional outlets in which to market your content, especially on the internet; webinars tend to bubble to the top due to the likelihood of a lower investment and higher ROI.  Over the past few years, many companies have put significant effort into building their following through Facebook, Twitter, LinkedIn, and other social networks.  Each of these has a different flavor of audiences, including what topics are relevant and which will resonate. Despite the differences, these channels can be a great way to promote your upcoming webinar.

The first step is using social media to get the word out about your upcoming event. After coming up with a catchy title, interesting content, and engaging speakers, you have to get people to care…and then, register!  Posting your event to your company’s various networks gets you there, partly; but allowing your registrants to post to their networks snowballs your efforts even further.

The next step, and probably even more important than the first: tracking the effectiveness of each social media outlet! Which site gets you the most traction, the most bang for your buck?  And, even more so, do you have a few ‘power users’ that are consistently promoting your events, and bringing in a significant number of registrants? If so, you probably want to keep inviting these types of people to your events!

So the moral of the story? Keep up with social networking, yours and your followers…it pays off!

 

Beth is a Product Marketing Manager and works with our customers to understand their needs as they relate to Event Services and ReadyTalk’s Conference Center, which is used to setup the details of our clients’ upcoming meetings. Outside of the office, Beth loves to spend time with family and friends, cook, and hit the slopes.

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Trying to increase your webinar attendance? Check out ReadyTalk’s newest Social Media sharing tools on Conference Center!

Monday, October 24th, 2011

Social media is here to stay.

And it keeps. On. Growing.

The three major players, Facebook, Twitter, and LinkedIn, continue to garner the most users in both the B2C and B2B arena. ReadyTalk customers often conduct large webinars on a regular basis for several purposes, such as online training, new product launches, and most often, lead generation and qualification.  This is where social media and webinars marry, since our customers are constantly looking for ways to easily engage with their audiences and increase registrations prior to their event, especially with tools they already use.

To continue our focus on the marketing user, ReadyTalk has added the following social media features to Conference Center to help our customers leverage their own social networks, as well as those of their audience) to expand their reach and drive more qualified leads:

  • LinkedIn Integration for Scheduled Meetings (ReadyTalk already offers automated promotion through Facebook and Twitter)
  • Enable your participants to easily share your upcoming webinar on Facebook, Twitter, and LinkedIn through the registration page and event emails

 

As a chairperson, you have the option to turn the ability for your participants to share your event on their social networks at any time.

 

And that’s not all. We’ve also added the ability to add an upcoming meeting to Google Calendar, to help increase the efficiencies for both the chairperson and participants.

Remember to refer to last week’s blog post to learn about some of the user interface changes!

 

Beth is a Product Marketing Manager and works with our customers to understand their needs as they relate to event services and our conference center, which is used to setup the details of our clients’ upcoming meetings. Outside of the office, Beth loves to spend time with family and friends, cook, and hit the slopes.

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Drum roll please….ReadyTalk Introduces Five New Web & Audio Subscriptions!

Tuesday, October 18th, 2011

The world of conferencing continues to change. First, it was bringing small groups of employees across various office locations together on the phone, followed by the need for web conferencing to show others what you were working on.  Now, those groups are no longer small, or limited to your own organization.  The use of audio and web conferencing has grown to much more than a way to cut down on costs, but as a successful way to generate leads through webinars, or train users on your product.  The use cases seem endless, and maybe even complex.  But something that should not be a brainteaser? Pricing.

ReadyTalk understands that our customers want to concentrate on the subject of their meetings, or content of their webinars, instead of the possibility of the unpredictable costs of their audio and web conferencing use.  We want to provide the highest quality, service and reliability, as part of our pricing.  With that expectation in mind, we introduce our five new web and audio subscriptions:

  • Web Meeting Pro (25, 150)
  • Webinar (500, 1000, 3000)

What’s unique about these? High-quality audio, included with every package.

The Web Meeting Pro subscriptions include unlimited web conferencing and a bundle of included toll and toll-free domestic audio minutes, at a flat monthly fee.

The Webinar subscriptions include unlimited web conferencing AND unlimited Broadcast Audio, enabling participants to stream high-quality audio through their computer speakers. Again, for a flat monthly fee.

So how do you know which subscription is right for you, or your company?

Do you conduct a fair amount of smaller, internal meetings or  present projects to external clients and vendors where high-quality audio is critical?  Then the Web Meeting Pro options are right up your alley.

Are you managing larger webinars for lead generation, online training, etc, more than once a month?  The Webinar subscription options can give you the cost-effective solution you are looking for.

Interested in learning more?  Contact us today to find out more about our new subscription plans!

 

Beth is a Product Marketing Manager and works with our customers to understand their needs as they relate to event services and our conference center, which is used to setup the details of our clients’ upcoming meetings. Outside of the office, Beth loves to spend time with family and friends, cook, and hit the slopes.

 

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Conference Center: Some (minor) changes are on the Horizon!

Monday, October 17th, 2011

At ReadyTalk, we spend a considerable amount of time working on the user interface of our web conferencing service. The design of the ReadyTalk product has always been centered around ease-of-use, for both the meeting organizer and participants.

We continue to make improvements to our interface, especially within Conference Center, which enables ReadyTalk users to start or schedule a meeting, create custom invitations, registration forms, promote upcoming webinars through social media, and more.  On Thursday, we will be releasing some exciting features for Conference Center, along with some minor user interface changes, such as button colors and placements.

So, what updates should you look for in Conference Center?

  • Schedule a meeting: Step 2
    • The ‘Send Invitations’ button is changing color from Green to a more neutral color

 

  • The Facebook and Twitter buttons are moving from the ‘Send Invitations’ line to the ‘Meeting Promotion Tools’ section
    • The chairperson currently uses the ‘Meeting Promotion Tools’ section to manage Marketing Campaigns

  • Updated button styles throughout Conference Center

 

Along with these changes, there will be some new features coming, so make sure to check back next week!

 

Beth is a Product Marketing Manager and works with our customers to understand their needs as they relate to event services and our conference center, which is used to setup the details of our clients’ upcoming meetings. Outside of the office, Beth loves to spend time with family and friends, cook, and hit the slopes.

 

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Make Audio Conferences Easier to Manage with ReadyTalk Event Call Director

Tuesday, August 16th, 2011

 

Anyone who has managed a large audio conference in the past knows that it’s a big job!  The pressure can be even greater for a high-profile conference or investor call. Through ReadyTalk’s web interface, there are several options to help make your conference as seamless as possible (for both the chairperson and their participants).  But what if you need another level of control? That’s where ReadyTalk Event Call Director comes in.

So what can our customers do with this add-on service? Here’s the lowdown on ReadyTalk Event Call Director:

  • Take advantage of the VIP Queue: Make sure the most important people on your call get their questions asked. And answered. First.
  • Keep tabs on status updates: Know if each participant is present, left the call, or is yet to join, all in real-time.
  • No extra lines needed to talk to your operator: Use the integrated online chat tool during the conference to privately coordinate call logistics
  • Know who RSVP’ed ‘YES’ to your event, and who actually made it to the party (or your conference): You’ll get a detailed report to be more prepared and targeted when you follow-up with your attendees

Give it a try! Contact your ReadyTalk account representative and add on the Event Call Director service to any premium operator-assisted call.

 

Beth is a Product Marketing Manager and works with our customers to understand their needs as they relate to event services and our conference center, which is used to setup the details of our clients’ upcoming meetings. Outside of the office, Beth loves to spend time with family and friends, cook, and hit the slopes.

 

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Contextual Interviews for the Marketing User: That’s a Wrap!

Friday, July 15th, 2011

 

While it’s been a few months since we’ve last blogged on the contextual interview process at ReadyTalk, we’ve been hard at work behind the scenes.  The 1st round of interviews for the IT Specs/Contracts user has completed and is currently under review by our team, while the final round of interviews for the marketing user wrapped up just a couple weeks ago. Another round of thanks to our participating customers, we really appreciate the feedback!

As we last left it, our team was analyzing data from the 1st round of interviews with our marketing users, and gearing up for the 2nd round.  During the 1st round of contextual interviews, we utilized a set of questions to understand our customers’ day-to-day responsibilities, and how these contribute to the overall goals of their company.  We matched the comments made during the interviews to the Elements of Performance that ReadyTalk believed were very important to our customers when it came to an audio and web conferencing provider.

During the 2nd round, our customers reviewed and validated these Elements of Performance and then revised them based on their needs as a marketing user. To finalize the Elements of Performance, and ranking order, we took the average of the rankings across the 14 individuals from 10 different companies.

And finally, the last round of interviews. This is where we ask our customers, how does ReadyTalk measure up against other providers of audio and web conferencing tools? How can ReadyTalk deliver more value on each Element of Performance and help you perform your job to its upmost potential?  This isn’t an easy feat, but we are here to support our customers as much as we possibly can.

In the coming weeks, we will comb through all of the data that has been gathered, and determine how this process will translate into the ReadyTalk product roadmap, as well as how we can continue to best serve our wonderful customers!

 

Beth is a Product Marketing Manager and works with our customers to understand their needs as they relate to event services and our conference center, which is used to setup the details of our clients’ upcoming meetings. Outside of the office, Beth loves to spend time with family and friends, cook, and hit the slopes.

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