Mon
20
May

collaboration

Meet Paul Carollo, Product Marketing Manager

Paul is a  Product Marketing Manager focusing on video products and the web meeting interface. In this role he interfaces with customers and customer facing teams extensively to help build and market features that solve customer needs. Paul started his career as an Account Executive where he gained a valuable overview of the web and audio conferencing industry. This foundation led him to his true passion of solving customer problems through product design.   Outside of work you can find him in the mountains skiing, camping, hiking, and climbing with his wife Jess and his pup Huck.   Connect... read more

New from ReadyTalk - Chat Q&A Enhancements

If you’ve run a webinar before, you’ve probably done the intricate dance of managing the chat window while trying to pull off a smooth presentation. As you may have experienced, this is no easy task. This week, ReadyTalk released new enhancements to its Q&A Management feature simplifying this process and allowing the chairperson and presenters to work in unison. Some of the benefits of ReadyTalk’s enhanced chat management include: Flag incoming chats as “Questions” or “Answered,” and add them to... Read More » » read more

New from ReadyTalk - Video Conferencing for Collaborative Meetings

Be a more effective collaborator with integrated web, audio and video conferencing. It’s an exciting day at ReadyTalk; today we launched video conferencing giving customers the ability to increase engagement and create a stronger personal connection with  colleagues through video. This new feature is an easy-to-use addition to the meeting experience and excellent for bringing a face to virtual meetings, trainings and interviews. ReadyTalk video conferencing provides: Four simultaneous video... Read More » » read more

NEW: Desktop Share Annotation Feature

  A few months ago, we told you about Feature Frag.  This three day innovation challenge provided our engineering team the ability to design products that would enhance the ReadyTalk product base. While all the projects were pretty sweet, there were a handful that made it to the ReadyTalk service…a few of which we will explain in a series of posts. A big kudos to all participants for their time and energy, and stay tuned for future product news! Annotation tools (also known as markup tools) have... Read More » » read more

NEW: More “Invite Others” Options

  A few months ago, we told you about Feature Frag.  This three day innovation challenge provided our engineering team the ability to design products that would enhance the ReadyTalk product base. While all the projects were pretty sweet, there were a handful that made it to the ReadyTalk service…a few of which we will explain in a series of posts. A big kudos to all participants for their time and energy, and stay tuned for future product news! Have you started an on demand meeting and realized... Read More » » read more

NEW: Request Control Feature

  A few months ago, we told you about Feature Frag.  This three day innovation challenge provided our engineering team the ability to design products that would enhance the ReadyTalk product base. While all the projects were pretty sweet, there were a handful that made it to the ReadyTalk service…a few of which we will explain in a series of posts. A big kudos to all participants for their time and energy, and stay tuned for future product news! Request Control is a simple but incredibly useful... Read More » » read more

Saving Time and Money with Video Conferencing

Learning  to leverage new technologies is one of the intangibles that enables one business to survive while another flounders. One of the latest tech advances that is separating the risers from those falling flat is the ability to hire and maintain remote workers. Being able to hire people from across the country and across the globe makes it possible to hire the perfect candidate for a position regardless of the physical location. This allows businesses to create the most effective staff...Read More » » read more

Announcing ReadyTalk's Video Conferencing Beta Launch

Beginning today, ReadyTalk’s new video conferencing feature is available to customers in a beta format. Make your collaborative meetings more productive with integrated video conferencing. ReadyTalk video conferencing features include: 4 simultaneous video conferencing feeds shared by chairpersons, co-presenters, or participants. Up to 25 participants are able to view the video feeds. Participants viewing feeds can share their own when a slot becomes available. Chairpersons and co-presenters can... Read More » » read more

ReadyTalk Sponsors 4th Annual Colorado Coalition for the Homeless 5k

This year marks ReadyTalk's 3rd year of sponsorship for Colorado Coalition for the Homeless 5k.  The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. This awesome Denver organization hosts a family-, pet-, and costume-friendly 5k race in Denver's City Park. The race was a huge success with unseasonably warm... Read More » » read more

Experimenting with Video Clip Playback? Try these 10 Best Practices.

If you haven’t checked out ReadyTalk’s video clip playback feature you’re definitely missing out. It’s a great way to add an engaging or informational element to your webinar, training, or sales presentation. Many of our customers have already shared their use cases with us and it never gets old to hear about creative ways its being used. For those of you already utilizing this great feature we’ve honed in on some very helpful best practices we’d like to connect you with. 1.     Use 1 - 3 short... Read More » » read more

Does Your Web Conferencing Service Have Platform Harmony? The Value of being Platform Agnostic.

In todays world of BYOD (Bring Your Own Device) offices, multiple operating systems work environments, and a plethora of personal browser and media platform preferences it can be an IT nightmare to support it all. This makes it all the more important to bring on SaaS solutions that can support it all and remain consistent across all platforms.  ReadyTalk prides itself on providing a solution that is truly platform agnostic with no downloads necessary. ReadyTalk supports:  Operating Systems:  ​Micros... Read More » » read more

NEW: ReadyTalk Video Clip Playback

ReadyTalk's video clip playback feature is now publicly available. Video clip playback gives your trainings, sales demos, and webinars a more engaging, personal feel by incorporating a short video clip into the live presentation. Your meetings will never be the same and your participants will thank you for incorporating rich video content in your presentations. With video clip playback you can: Upload and store up to 10 video clips to your access code. Playback video clips during your meeting for... Read More » » read more

Product Tip - Try a Web Conference While Meeting Face to Face

I know this sounds ridiculous - what's the point of meeting in person if everyone will be staring at their computer screens the whole time? Using web conferencing while we are all in the same room something we do all the time here at ReadyTalk (and not just because we're a web conferencing company). There are many benefits to meeting this way, here are a few of my favorites: Better quality meeting visuals than trying to project: Have you ever held a meeting where you are hoping to project some... Read More » » read more

Lost while working remote? 5 tips for virtual collaborators

Working from home can be challenging. The temptation of the comfy couch, the allure of daytime TV, and the overwhelming urge to not change out of your pajamas can be daunting. However, I'm not here to discuss these issues. More often, working from home or from a remote location may cause you to feel out of the loop from your colleagues. I've compiled 5 quick tips to make your remote collaboration sessions more effective. Utilize collaboration tools and communication techniques to be a more active... Read More » » read more

NEW: Sign Up to Access ReadyTalk's Pre-Recorded Video Playback Beta

Today we are excited to announce the beta of our pre-recorded video playback feature. Pre-recorded video playback gives your trainings, sales demos, and webinars a more engaging, personal feel by incorporating short video clips into the live presentation. Your meetings will never be the same and your participants will thank you for incorporating rich video content in your presentation. With pre-recorded video playback, you can:   Upload pre-recorded video clips to your access code Playback video... Read More » » read more

Application and Desktop Sharing Enhancements

ReadyTalk has made significant enhancements to our application and desktop sharing feature. If you are not familiar with this feature, it can be used to share your entire desktop or specific applications with everyone in your web meeting. Sometimes application and desktop sharing may appear slow and blocky in the participant view of a web meeting. We have made significant advancements in the way we deliver this content to eliminate this blocky effect for participants. Instead of painting the... Read More » » read more

Picking the Perfect Hold Music

This week, we rolled out some new hold music on ReadyTalk's audio conferencing bridges. You would think choosing the perfect hold music would be an easy task. Just pick the music that fades into the background, annoys people the least, and sounds neutral...right? That's not always the case. Picking hold music is tough. There are limitations around music available to us. There's a world of musical tastes, general annoyance around being on hold in general - the decision of what hold music to choose... Read More » » read more

NEW: ReadyTalk Quick Launcher

Today, we are excited to announce the launch of ReadyTalk Quick Launcher - a tool available on your desktop that makes it easier and faster to start, join, and invite others to meetings. This tool will be a favorite for people who would like a quicker, persistent way to connect to their ReadyTalk accounts. If you are tired of logging into ReadyTalk through the browser to gain access to your account then this is definitely the tool for you. Quick Launcher gives you the ability to: Start an... Read More » » read more

Save time with the ReadyTalk Scheduler for Outlook

Have you been looking for a quick and streamlined way to send a ReadyTalk On-Demand meeting email invite? With the ReadyTalk Scheduler for Outlook you can quickly and easily send a customized email invite through Outlook. Your ReadyTalk account credentials are stored in the scheduler giving you a one click experience to email and invite your participants. With the ReadyTalk Scheduler for Outlook you can: Send a custom email invite for a ReadyTalk Audio, Web, or Audio/Web meeting Start an On-Demand... Read More » » read more

NEW: ReadyTalk Administration Center Enhancements

Today we rolled out some exciting new enhancements to the ReadyTalk Administration Center. We’ve received great feedback from customers who have been using this tool for adding new users and access codes and viewing user information. We’ve taken the suggestions to heart and added some valuable new features to the Administration Center. With the expanded functionality you can now: Edit user and access code information Have the option to apply user address changes to all associated access codes View... Read More » » read more

Where did my feedback go?

ReadyTalk is constantly looking for feedback. We ask customers and participants for feature requests, we send  customer surveys, we ask customers to participate in usability testing sessions and we share wire frames and our roadmap… we do all of this because our customers are the most valuable source of information we have at ReadyTalk. You know things we don’t because you use our products in ways we haven’t thought of yet. So, you may ask… where does all my feedback go? Usability Testing Frequentl... Read More » » read more