If you’ve run a webinar before, you’ve probably done the intricate dance of managing the chat window while trying to pull off a smooth presentation. As you may have experienced, this is no easy task.
This week, ReadyTalk released new enhancements to its Q&A Management feature simplifying this process and allowing the chairperson and presenters to work in unison.
Some of the benefits of ReadyTalk’s enhanced chat management include:
- Flag incoming chats as “Questions” or “Answered,” and add them to the queue for presenters to answer, follow up later or marked as answered.
- Keep presenters focused solely on the “Questions” tab so they only see the questions which come through.
- Better reporting and categorizing allows you to sort chats by conversation, making it easier for the organizer to follow up or turn questions into important pieces of content.
How will you use this on your next webinar? Let us know!