Update: You can download the plugin on our website: http://www.readytalk.com/support-training/downloads. Please keep sharing your feedback!
Great news for our Mac customers. We've made it quicker and easier than ever for you to start your meetings as a chairperson or be promoted to co-presenter. Beginning today, Mac users can download the free ReadyTalk Web Meeting plugin when they start their meeting from any browser or are promoted to co-presenter. The Web Meeting plugin removes ReadyTalk's reliance on Java's plugin which has been the cause of many issues for our Mac customers as documented by our CTO Dan Cunningham in an earlier blog post. The workflow available for Mac users starting their meeting or being promoted to co-presenter now includes:
- If the Web Meeting plugin is installed, the plugin will be used to launch the Conference Controls
If the Java plugin is installed and active, Java will be used to launch Conference Controls
- The Thank You page will prompt the user to download the plugin even if they have Java for a faster experience next time.
If Java is inactive or not installed, the user will see two options:
- Fix the problem now (permanent solution). This option gives Instructions for downloading the Web Meeting plugin for Mac which is a very fast and easy download getting you up and running in seconds.
- Start my conference now (temporary solution). This option is the manual download option which is a 1 time solution and should only be used as a last resort.
We encourage our Mac users to get the plugin as soon as possible for a much faster and hassle free conferencing experience. We plan on releasing a similar plugin for our Window's users later this year. If you have any questions or concerns about the plugin please contact ReadyTalk customer care at 800.843.9166 or firstname.lastname@example.org. If you have any comments please leave them below.