ReadyTalk

Meet with Confidence

Guest Post from the GladLab

Posted by Bo Bandy on
Share this Post:

I visited ReadyTalk back in July and had the opportunity to meet and learn about this flourishing organization.  You can read about my experience here.  Suffice it to say, I was impressed.

As I travel the country studying the happiest companies and how their employees benefit, I’m learning a few things.  Intuitively, I knew what I meant by a “thriving organization,” but I never really had to operationalize that definition into something concrete.  Although my definition isn’t entirely concrete now, I have managed to come up with a few principles that thriving organizations seem to share.

First, thriving organizations have a clearly defined vision and everything they do spirals around that vision. A vision is “a statement of what is possible, the picture of the future you want to create.”  It isn’t a strategic plan.  It isn’t your goals or methodology.  Companies that I study collectively know who they are, what they’re doing, and why they’re doing it.  If employees in a company don’t share this vision, or, in the case of some companies, even have this vision, then they will likely experience an internal entropy.  Further, vision statements are inculcated into policies, procedures, strategies, and recruitment.  It touches everything in the organization in an authentic and animated way.

Second, these companies are fortunate to have humble, democratic, and demanding leadership. I’ve had the opportunity to meet some stellar CEOs, Dan King right here at ReadyTalk being one.  Thriving companies share a common principle in the type of leaders they enlist and in the way that they are lead.  Jim Collins explored Level 5 Leadership in his seminal book Good to Great and I have found his assessment to be true, with an addition. Great leaders are both humble and a bit ruthless, as Collins suggests, but the leaders I’m meeting along the way also ignite curiosity.  They promote curiosity, and subsequent innovation, by getting out of the way of their team’s strengths.  They position themselves at the helm of the moving ship, not to steer or enact change, but to set the vision and preempt disaster.  Anything but laissez-faire, these leaders put exceptional people around them, judiciously mobilize moving parts, empower their people to dig deep creatively and inspirationally, and then get the hell out of the way!

Third, thriving organizations embrace PERMA.  I’m cheating a bit here.  This helpful mnemonic actually stands for five principles (and I would argue that all of them are necessary for a company to thrive).  They are Positive Emotions, Engagement, Relationships, Meaningfulness, and Achievement.  PERMA is a concept originated by Martin Seligman, the father of Positive Psychology, and serves to push our rather myopic understanding of happiness into something that is less about feeling good, i.e. pleasure à la cupcakes and rainbows, and more about living a purposeful life, i.e. meaning à la engagement and flow.  The attributes of PERMA provide the empirical building blocks for happiness studies and can single-handedly change how an entire organization functions.  The framework for how this can happen is the idea for Glad Lab (www.gladlab.com).  Through our research, we’re learning what PERMA looks like in companies.  We want to help every company we encounter to reach the status of a “Thriving Workplace” simply because they are attuned to the nuances of PERMA in their organization.

The assembly of these principles is the wellspring from which a thriving company emerges, but my hunch is that it still takes something more to make it flourish.  The intangible “X factor” (as it’s often called) is not easily identified or measured.

But maybe the sweet spot isn’t that nebulous after all.

Maybe it simply comes down to achieving results and treating each other with dignity along the way.

Either way, I’ll keep you posted.

 

Dr. Shelley Prevost is the Director of Happiness and resident cultural engineer at the Lamp Post Group.  With 15 years of experience in the field of psychology, she provides a necessary counter-balance to the more logic-based business practices.  At Lamp Post, she mentors others to attend to interpersonal relationships at work, to communicate openly and directly, to identify guiding values, and to mediate conflict efficiently.  When she’s not directing happiness at Lamp Post, she can be found researching and writing for Glad Lab, a blog committed to proliferating the principles of thriving organizations.

 


Comments for Guest Post from the GladLab

blog comments powered by Disqus

Recent Posts

Where to Find a Great Webinar Speaker

Where to Find a Great Webinar Speaker Have you ever needed a webinar speaker but not sure where to look? The great thing about a webinar is that your speakers and experts can be...

ReadyTalkers Take to the Park

ReadyTalkers Take to the Park Today’s post is provided by Samantha Mizzi a quality assurance engineer at ReadyTalk. Samantha is an active member of ReadyTalk’s Charitable...

5 Awesome Reasons to Attend Dreamforce '14

Dreamforce '14 is quickly approaching! Are you planning on attending? If you are still unsure and need just a little push to commit, check out these 5 awesome reasons to attend.  ...

Sales & Marketing 101: What We Don't Learn in College

Sales & Marketing 101: What We Don't Learn in College Today's post is from Brittany Jones. Brittany was recently hired as a marketing coordinator after being a ReadyTalk intern for...

Giving to the Greater Community

One thing that I appreciate about ReadyTalk is our sincere wish to make a positive difference in our community.  This certainly applies to relationships with other businesses and...

A Customers Perspective: Using ReadyTalk for Tech Training

A Customers Perspective: Using ReadyTalk for Tech Training Today's post is provided by Kelsey Harms, a computer specialist with the Illinois Education Association. IEA is a...

Growth Through Marketing and Innovation: How Peter Drucker Shaped ReadyTalk

Growth Through Marketing and Innovation: How Peter Drucker Shaped ReadyTalk Those who know me well know that I read a lot of business books. Besides Jim Collins, the books and...

New from ReadyTalk: Pause Desktop/Application Sharing

Keep Presentations Professional with Pause Have you ever wanted to pause screen sharing in a meeting to do things on your system without showing potentially confidential...

New Functionality for ReadyTalk for Salesforce Users

The ReadyTalk team continues to add new features to our Salesforce application to create additional efficiencies for our customers when using the two applications in their...