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Customer Care Spotlight: Julie

Posted by Mike McKinnon on
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We talk a lot about the importance of customer service here at ReadyTalk. Today's post is part of a series highlighting members of the customer care team and giving you a chance to get to know them better.

Name: Julie
Title: Customer Care Representative

Favorite sports team: CU Buffs!
Hobbies: Skiing, running, hiking, anything outside!
Pets:: Two great dogs - Paco, a lab mix, and Wiley, a golden retriever
Interesting fact about Julie: She's currently training to run her first marathon.

Favorite customer request: Julie once had a customer ask her to send them a pizza from their favorite pizza place.
One ReadyTalk tip to share with customers: For important webinars, do a dry run ahead of time and feel free to ask questions and get some advice! The Customer Care team at ReadyTalk is a great resource not only for technical assistance during your webinar, but also as a shoulder to lean on for questions or concerns you may have about your upcoming meeting.
Favorite thing about working at ReadyTalk: The people!

Wondering what the customer wanted on their pizza? Think you can stump Julie with a technical question? Give it a try in the comments section.


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