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Customer Care Spotlight: Keith

Posted by Mike McKinnon on
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We talk a lot about the importance of customer service here at ReadyTalk. We wanted to spotlight the team that delivers that amazing customer service. For the next few weeks, we'll be highlighting members of the customer care team and giving you a chance to get to know them better.

Name: Keith
Title: Customer Care Representative

Favorite sports team: Chicago Cubs
Hobbies: If Keith isn't at the office, you will likely find him fishing, hiking, enjoying poetry, dancing or reading.
Interesting fact about Keith: He once performed in Carnegie Hall.

Longest customer care call:To date, Keith's longest customer care call was over an hour long, but he was able to solve the issue.
Favorite customer request: Keith loves requests for basic product training and walk-thrus.
Favorite thing about working at ReadyTalk: Great relationship with the people he works with.

Have a question for Keith? Think you can stump him with a technical issue? Tell us in the comments section.


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