ReadyTalk

Meet with Confidence

Gaffe of the Month: Embarrassing Search Content

Posted by Mike McKinnon on
Share this Post:

 

Accidents happen. At ReadyTalk we’re committed to helping our customers prevent accidents and mistakes. Each month, ReadyTalk’s Account Managers share a recent accident and tips for how to avoid it in the future.

 

Because Marty was a novice ReadyTalk user, he was a bit nervous about hosting the large audience, which had pre-registered for his upcoming webinar.  He had decided to use ReadyTalk’s Event Services so he could have an experienced ReadyTalk Event Manager on his call to reassure him as well as address any technical issues or questions as they arose.

As part of his training webinar, Marty planned to use application sharing to walk his participants through his company’s online software.  Prior to his live event, in order to ensure he was prepared to switch over to the appropriate webpage after starting his live web conference, he navigated to his company’s homepage on the already open internet browsing window.  Earlier in the day, Marty had used Google to search for something rather personal – something most folks would likely rather not broadcast to a group of colleagues, customers and prospects.

When the live webinar started and Marty switched into application sharing mode, the Google toolbar at the top of his browsing window was displaying awkward search he typed in the search field earlier in the day.  The ReadyTalk Event Manager quickly noticed this, and was able to send a private Chat to the chairperson to advise him to delete what he’d typed in the search field.

Marty could have avoided this error and embarrassment either by opening a new browsing window for his ReadyTalk webinar, or simply clearing out any Google searches from the toolbar prior to starting his web conference.

Are there accidents or tips you would like our account managers to address? Share your questions below and we’ll provide some insight. You can also check out the best practices section of the website for more ideas.


Comments for Gaffe of the Month: Embarrassing Search Content

blog comments powered by Disqus

Recent Posts

How to Write the Break Up Letter

I recently shared 15 Ways You Know It's Time to Break Up (with your conferencing provider) because not every relationship is meant to last forever.   Once you have decided it is in...

What We Learned: 3 Webinar Features You Should be Using Today

What We Learned:  3 Webinar Features You Should be Using Today Yesterday, we hosted a great webinar on some new ReadyTalk features: 3 Webinar Features You Should be Using Today. We...

3 Webinar Features You Should be Using to Get More Value from Your Webinars

3 Webinar Features You Should be Using to Get More Value from Your Webinars “Am I getting ROI on my webinars? How can I make it be better?” These questions are often in the back of...

Online Meetings Like a Boss!

Online Meetings Like a Boss! Just because a meeting is happening online, isn't an excuse for it to be a waste of time. Want to host better online meetings? Check out these 8 tips...

4 Ways to Join a ReadyTalk Meeting Faster

4 Ways to Join a ReadyTalk Meeting Faster ReadyTalk offers more ways than ever to meet online faster, right from where you are working. Join a webinar on the go from your mobile,...

ReadyTalk for Salesforce1 Now Available

Schedule Meetings From Your Phone! With ReadyTalk for Salesforce1, you can schedule meetings right from your phone. And all the important details of your customer meeting or...

7 Ways to Do Security

7 Ways to Do Security If security is a priority for your organization, you will want to ensure that your audio and web conferencing services and recordings are not being accessed...

It's All About Velocity (part III)

This is the final post in a three-part series on funnel velocity. As we talked about in my first post, velocity is a key measurement for marketing efficiency. In my second post, I...

It's All About Velocity (part II)

As you read in yesterday's post on funnel velocity, you first need to identify all of the breakpoints in your lead process before you can start tweaking them. Let’s take a look at...