ReadyTalk

Meet with Confidence

Web Conferencing Gaffe of the Month

Posted by Mike McKinnon on
Share this Post:

 

Accidents happen. At ReadyTalk we’re committed to helping our customers prevent accidents and mistakes. Each month, ReadyTalk’s Account Specialist Team shares a recent accident and tips for how to avoid it in the future.

 

On the web conferencing interface, a chairperson can maintain and control the audio conference by muting and un-muting the conference or more specifically, muting, un-muting, disconnecting, and renaming individual audio lines.

In smaller conferences, many chairpersons will decide to leave all the lines un-muted in order to provide a more collaborative platform. In these instances, it is helpful if the chairperson renames each phone number to display the participants’ names instead of numbers. This feature is extremely helpful because it will inform the chairperson who is speaking throughout the conference.

I received a call from a chairperson who left the audio lines un-muted during her conference; however, she did not rename each participant. One of the participants had to leave the conference early because he was driving to the airport. The participant forgot to hang up his phone, and on the way to the airport he expressed extreme road-rage. Because his line was still in the conference, everyone was interrupted and silenced by his colorful language.

In this case, if the chairperson would have renamed each audio participant, she would have seen exactly which line to disconnect before the participant’s road-rage disrupted the entire conference.

Even if you are only hosting an audio only conference, the web interface is a great way to control all the sound and participants during your meeting. Learn more about Using the Web to Manage Your Audio Call.

 


Comments for Web Conferencing Gaffe of the Month

blog comments powered by Disqus

Recent Posts

Internet-wide Security Risk: How ReadyTalk is Addressing “Heartbleed”

It’s been all over the news: a major vulnerability in the encryption technology used across much of the Internet was recently discovered. The vulnerability causing these issues is...

Webinars: The Gateway Drug to a Video Marketing Strategy - Q&A Session Review

We recently hosted a webinar with the video marketing gurus over at Vidyard to dive into the idea of launching a video marketing strategy with the materials most of us already have...

Nobody is Watching Your Webinar and How to Fix It

Content is everywhere and in every form – videos, tweets, blogs, forums, whitepapers. I recently read an article that said by 2020 the amount of information on the Web is expected...

New from ReadyTalk - Modern meeting controls and VoIP enhancements

You may have noticed more frequent changes from ReadyTalk lately. In an effort to keep our controls fresh and functional for all of our different users we are continuously...

Comparing the Value of Webinar Leads vs. Email List Leads

Over time, marketers have innovated and refined many online avenues for lead generation, but the legacy email list continues to remain a top favorite. Viable alternatives, such as...

Feature Friday: How to Upload Your Video Clip

  Why Use this feature? I think it is safe to say that everyone hates when they see the word “download”. And the last thing someone wants when hosting a web conference is to lose...

The 8 Most Common Audio Conferencing Issues

Audio conferencing affects every area of business. From customer service to investor relations, poor audio quality is associated with a lack of professional competence. In order to...

Feature Friday: Promoting to Co-Presenter vs. Granting Control...What's the Difference?

Visit the ReadyTalk blog every Friday to learn more about a ReadyTalk feature.   We get a lot of questions on the difference between granting control and promoting someone...

Feature Friday: Video Conferencing

Why use this feature? Looking for ways to be a more effective collaborator?  Make your small interactive meetings more productive by integrating video conferencing with no extra...