ReadyTalk

Meet with Confidence

Web Conferencing Gaffe of the Month

Posted by Mike McKinnon on
Share this Post:

 

Accidents happen. At ReadyTalk we’re committed to helping our customers prevent accidents and mistakes. Each month, ReadyTalk’s Account Specialist Team shares a recent accident and tips for how to avoid it in the future.

 

On the web conferencing interface, a chairperson can maintain and control the audio conference by muting and un-muting the conference or more specifically, muting, un-muting, disconnecting, and renaming individual audio lines.

In smaller conferences, many chairpersons will decide to leave all the lines un-muted in order to provide a more collaborative platform. In these instances, it is helpful if the chairperson renames each phone number to display the participants’ names instead of numbers. This feature is extremely helpful because it will inform the chairperson who is speaking throughout the conference.

I received a call from a chairperson who left the audio lines un-muted during her conference; however, she did not rename each participant. One of the participants had to leave the conference early because he was driving to the airport. The participant forgot to hang up his phone, and on the way to the airport he expressed extreme road-rage. Because his line was still in the conference, everyone was interrupted and silenced by his colorful language.

In this case, if the chairperson would have renamed each audio participant, she would have seen exactly which line to disconnect before the participant’s road-rage disrupted the entire conference.

Even if you are only hosting an audio only conference, the web interface is a great way to control all the sound and participants during your meeting. Learn more about Using the Web to Manage Your Audio Call.

 


Comments for Web Conferencing Gaffe of the Month

blog comments powered by Disqus

Recent Posts

Sales & Marketing 101: What We Don't Learn in College

Sales & Marketing 101: What We Don't Learn in College Today's post is from Brittany Jones. Brittany was recently hired as a marketing coordinator after being a ReadyTalk intern for...

Giving to the Greater Community

One thing that I appreciate about ReadyTalk is our sincere wish to make a positive difference in our community.  This certainly applies to relationships with other businesses and...

A Customers Perspective: Using ReadyTalk for Tech Training

A Customers Perspective: Using ReadyTalk for Tech Training Today's post is provided by Kelsey Harms, a computer specialist with the Illinois Education Association. IEA is a...

Growth Through Marketing and Innovation: How Peter Drucker Shaped ReadyTalk

Growth Through Marketing and Innovation: How Peter Drucker Shaped ReadyTalk Those who know me well know that I read a lot of business books. Besides Jim Collins, the books and...

New from ReadyTalk: Pause Desktop/Application Sharing

Keep Presentations Professional with Pause Have you ever wanted to pause screen sharing in a meeting to do things on your system without showing potentially confidential...

New Functionality for ReadyTalk for Salesforce Users

The ReadyTalk team continues to add new features to our Salesforce application to create additional efficiencies for our customers when using the two applications in their...

ReadyTalk in the Community: Mountain Range High School MESA / FTC Robotics Team

In 2013, ReadyTalk’s Charitable Contributions Committee started a great relationships with the Mountain Range High School MESA / FTC Robotics Team. ReadyTalk employee Samantha...

What Your Co-Presenters Need to Know to Ensure a Great Webinar

As an Event Manager at ReadyTalk, I have the privilege of assisting our customers every day in putting out the content that is important to them.  Not to sound corny, but one thing...

Delivering the Right Content At the Right Time

At ReadyTalk, marketers usually come to us seeking help with their webinar programs.  From an educational perspective this seems simple enough - deliver webinar content  and all is...