ReadyTalk

Meet with Confidence

Web Seminars, Free and Easy

Posted by Mike McKinnon on
Share this Post:

06_large20080121.jpgI attended my first ReadyTalk web seminar a few weeks ago ("attended" being a euphemism for "sat in my scivvies in front of my iMac"). In fact, it was my first web seminar ever. I'm not a Luddite - I've just never had a reason to attend one before. But this seminar was on podcasting, and as a parent, I consider it good policy to learn about new technology before my kids do.

I didn't want to go into the seminar totally clueless, so I downloaded and read a couple of ReadyTalk's whitepapers on podcasting. I learned that podcasts are digital recordings of audio or video content that you can download to your computer, iPod, or cell phone and listen to whenever you want. ReadyTalk provides services to record and host podcasts.

Armed with this knowledge, I signed up for the podcasting seminar on the ReadyTalk website. It was really easy to do and more importantly, didn't cost me any money. They didn't even ask me any personal information, like would I be attending in my scivvies. I get very skittish whenever I feel my privacy is being invaded, so that was refreshing.

The problem was, I waited until 10 minutes before the seminar began to sign up for it. By then, it was apparently too late to attend because I never got an email confirmation with the instructions for getting into the seminar. My bad.

So I called up ReadyTalk for help. I expected to be put into phone menu purgatory, but instead, a really nice, young-sounding woman answered. I explained my problem and she apologized profusely as if it were her fault that I was such a ninny for signing up so late. Then she immediately put me into the seminar. I can't remember the last time I had such a pleasant customer support experience. In fact, it was so good, I'm hoping to screw up again next time.

The web seminar itself was excellent. Shawn Cardinal, ReadyTalk's Training Director delivered it. He was engaging, professional, and knowledgeable. That's really important in a web seminar because unlike an actual seminar, there's usually no one sitting next to you to keep you awake. Particularly if you're in your scivvies.

Bottom line, attending this ReadyTalk web seminar was such a positive experience, I plan to sign up for more. The Web Seminar Series covers topics such as web conferencing for franchises, preventing conflict escalation, and taking the guesswork out of hiring, among many other diverse topics. And they're all free.

I might even dress appropriately for the next one.

[tags]podcasting, web seminars, customer service[/tags]


Comments for Web Seminars, Free and Easy

blog comments powered by Disqus

Recent Posts

Don’t Stutter. Use the Webinar ROI Calculator to Show Your Success.

Don’t Stutter. Use the Webinar ROI Calculator to Show Your Success. Remember that time when your boss asked you about the success of your webinar program? If you stuttered,...

If You Struggle With Evergreen Topics, Read This

Finding Evergreen Topics Many marketers are generating leads through webinars with the lowest possible cost effort by recording your webinar and redistributing it. On average, a...

5 Tools my Sales Team Could Not Live Without

5 Tools Our Sales Team Could Not Live Without As a Sales Director, my goal is to provide tools and resources to my team in order to make them successful and more efficient.  My...

Cost of a Webinar: Is it a good investment?

Cost of a Webinar: Is it a good investment? With today's technology, there are an overwhelming number of ways a marketer can generate demand and capture new customers. Filtering...

How to Actually Measure Your Content Marketing

How to Actually Measure Your Content Marketing   Today's guest post comes from Jesse Noyes,Senior Director of Content Marketing for Kapost. Kapost is a leading provider of content...

The Cost of a Webinar Lead: Getting the Most out of Your Webinar Investment

The Cost of a Webinar Lead: Getting the Most out of Your Webinar Investment   Webinars are growing increasingly popular in the B2B marketing world. According to Content Marketing...

Using Webinars to Train Volunteers for International Work

Using Webinars to Train Volunteers for International Work Today's post is provided by Kait Yankello is the Senior Program Coordinator at United Planet. Kait is a ReadyTalk power...

ReadyTalk does JA in a Day

ReadyTalk does JA in a Day Jessica Nolan is the chair of ReadyTalk’s Charitable Contributions Committee—an employee-drive committee supports non-profit organizations that create a...

Where to Find a Great Webinar Speaker

Where to Find a Great Webinar Speaker Have you ever needed a webinar speaker but not sure where to look? The great thing about a webinar is that your speakers and experts can be...