ReadyTalk

Meet with Confidence

Java options for ReadyTalk chairpersons and co-presenters

Posted by Dan Cunningham on
Share this Post:

You may have heard recent news about security vulnerabilities in Oracle’s Java plug-in or experienced issues launching ReadyTalk as a chairperson or co-presenter. We’d like to address some of the concerns you may have as well as lay out some options for you as our customers. Our number one priority is getting you and your co-presenters into ReadyTalk meetings as fast and easy as possible.

What’s going on with Java?

In response to a warning issued by the Department of Homeland Security regarding security vulnerabilities in the Oracle Java browser plug-in, Apple Inc. began proactively disabling the Java plug-in for the Safari browser. In addition Mozilla began disabling the Java plug-in for the Firefox browser (versions 17 and higher) on all platforms (Mac, Windows, and Linux). Oracle immediately responded and released a patch (Java Version 7 Update 11 and subsequently update 13) that addresses the security vulnerability. ReadyTalk recommends that all of our customers install the most recent version of the Java plug-in immediately.

To download this free update, please visit the Oracle Java download site.

How does ReadyTalk use Java?

Java assists in the launching of the ReadyTalk Conference Controls for chairpersons and co-presenters, but the ReadyTalk Conference Controls do not run on Java. The ReadyTalk Participant Application is Flash-based and does not rely on Java to launch or function.

What’s ReadyTalk doing about it?

ReadyTalk’s number one concern is giving our customers and their audience as many options as possible to start and join a ReadyTalk meeting.

We recently released the ReadyTalk Web Meeting plugin for Mac which enables you to quickly and easily start a meeting on any Mac browser without Java. The Web Meeting Plugin is automatically available for download the next time you try to start a meeting through your browser or are promoted to co-presenter on a Mac. In the near future we'll be extending the browser plugin functionality to the Windows platform as well. In addition, we’ve developed a workaround for our most affected users, which tend to be those on the Mac platform. This workaround enables chairpersons and co-presenters on Mac to manually download the ReadyTalk Conference Controls if they are unable to load them with the Java browser plug-in. Note that this manual download option is available to users on Windows and Linux as well. 

What are my options today?

There are a number of workarounds available today to help chairpersons and co-presenters effectively launch the ReadyTalk Conference Controls.

For Chairpersons

Mac Chairpersons:

o   Launch your On-Demand Meetings with the ReadyTalk Quick Launcher.

ReadyTalk’s Quick Launcher is a tool for Mac and Windows that lives on your desktop and/or in your system tray. It enables you to quickly start and join on-demand ReadyTalk meetings. Launching meetings through the Quick Launcher does not rely on the Java browser plug-in bypassing your need for the plug-in altogether. If you would like more information on the Quick Launcher please check out the blog post. If you’d like to download the Quick Launcher please check out our website.

o   Manually download the ReadyTalk Conference Controls when logging in as a chairperson or when promoted to co-presenter.

If you are starting a scheduled or on-demand meeting through ReadyTalk Conference Center, you have the option to bypass Java by performing a manual download of the ReadyTalk Conference Controls.

Step 1: Simply click the “Having trouble downloading?” link to download the ConferenceControls.dmg file.

htd

Step 2: Once downloaded, open and run the ConferenceControls.dmg file, input the security code displayed in your browser, and click login. This process will also work for participants being promoted to co-presenter.

sec

o  Use any browser with the ReadyTalk Web Meeting plugin for Mac or use the Safari or Firefox browser with the latest Java update installed (Java Version 7 update 21) to launch your meetings through the ReadyTalk Conference Center.

Windows Chairpersons:

o   Launch your On-Demand meetings with the ReadyTalk Quick Launcher. (See description above)

o   Manually download the ReadyTalk Conference Controls when logging in as a chairperson or when promoted to co-presenter.

Step 1: Simply click the “Having trouble downloading?” link and download the appropriate version of the ReadyTalk Conference Controls (32 or 64 bit). 

htd

Step 2: Once downloaded, open and run the conferencecontrols.exe file, input the security code displayed in your browser, and click login. This process will also work for participants being promoted to co-presenter.

sec

o   Use the Internet Explorer, Firefox, or Chrome browser with the latest Java update installed (Java Version 7 update 21) to launch your meetings through the ReadyTalk Conference Center.

Linux Chairpersons:

o   Manually download the ReadyTalk Conference Controls when logging in as a chairperson. (See description above)

o   Use the Internet Explorer, Firefox, or Chrome browser with the latest Java update installed (Java Version 7 update 21) to launch your meetings through the ReadyTalk Conference Center.

Options for your Co-Presenters

Mac Co-Presenters:

o   Manually download the conference controls when promoted to co-presenter. (See description above)

o   Use any browser with the ReadyTalk Web Meeting plugin for Mac or use the Safari or Firefox browser with the latest Java update installed (Java Version 7 update 21) to join your ReadyTalk meetings. 

Windows and Linux Co-Presenters:

o   Manually download the conference controls when promoted to co-presenter. (See description above)

o   Use the Internet Explorer, Firefox, or Chrome browser with the latest Java update installed (Java Version 7 update 21) to join your ReadyTalk meetings.

For a helpful document that covers all your options please check out our java cheat sheet on the website. If you have any additional questions or concerns please contact ReadyTalk Customer Care at 800.843.9166 or support@readytalk.com

 


Comments for Java options for ReadyTalk chairpersons and co-presenters

blog comments powered by Disqus

Recent Posts

Less Work, Better Results: Use Marketing Automation to Your Advantage

Using Marketing Automation to Your Advantage    After broadcasting a webinar and recording it, promoting it and encouraging people to watch the recording becomes the next steps for...

The Power of Webinar Tactics for Lead Qualification

The Power of Webinar Tactics for Lead Qualification  Webinars allow you to not only generate leads, but are also an excellent way to generate lead qualification. By utilizing...

If You Don't Try Designing a Live Webinar for On-Demand Use, You'll Hate Yourself Later

Designing a Live Webinar for On-Demand Use   In recent years webinars have grown in popularity for marketers in the B2B world with about 62 percent of all B2B marketers currently...

Don’t Stutter. Use the Webinar ROI Calculator to Show Your Success.

Don’t Stutter. Use the Webinar ROI Calculator to Show Your Success. Remember that time when your boss asked you about the success of your webinar program? If you stuttered,...

If You Struggle With Evergreen Topics, Read This

Finding Evergreen Topics Many marketers are generating leads through webinars with the lowest possible cost effort by recording your webinar and redistributing it. On average, a...

5 Tools my Sales Team Could Not Live Without

5 Tools Our Sales Team Could Not Live Without As a Sales Director, my goal is to provide tools and resources to my team in order to make them successful and more efficient.  My...

Cost of a Webinar: Is it a good investment?

Cost of a Webinar: Is it a good investment? With today's technology, there are an overwhelming number of ways a marketer can generate demand and capture new customers. Filtering...

How to Actually Measure Your Content Marketing

How to Actually Measure Your Content Marketing   Today's guest post comes from Jesse Noyes,Senior Director of Content Marketing for Kapost. Kapost is a leading provider of content...

The Cost of a Webinar Lead: Getting the Most out of Your Webinar Investment

The Cost of a Webinar Lead: Getting the Most out of Your Webinar Investment   Webinars are growing increasingly popular in the B2B marketing world. According to Content Marketing...