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Monday, March 12, 2012
Customer relationships not there? How about brand loyalty?
It’s time to accept the fact that you’re in a relationship. It’s true— you and your customers are in this together. How much you pay attention and nurture that relationship is all...
Wednesday, February 15, 2012
Don’t leave customer relationships to chance
Successful customer engagement takes strategy, not luck. Being wishy-washy about social media is so 2010. Now, it’s time to have a social media strategy that connects with your...
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