ReadyTalk

Meet with Confidence

Solution-Soft shares why ReadyTalk is their solution for audio and web conferencing

Posted by Guest Author on
Share this Post:
Today's guest post comes from Michael Morrison, director business development and marketing, at Solution-Soft. Solution-Soft is a leader in date and time testing tools as well as data storage and fil transfer. Micahel has been a ReadyTalk customer since 2008 and today he shares his experience with ReadyTalk's audio and web conferencing services.
 
At Solution-Soft, we use ReadyTalk for many of our web and phone conferencing needs. We use it for a number of reasons but the greatest is that our standard POTS system only allows us to connect two incoming or outgoing lines at a time from one phone set. We really value the the Meeting Recording. This option is useful for replaying a call if someone wasn’t able to make a meeting to catch-up on what transpired. 
 
We also use ReadyTalk for customer support. It's easy for us to start a meeting and have a customer join. From there, the customer can give us control of their machine. It allows us to easily help customers to setup/configure our software as if we were in the same room. A number of our customers use other web conferencing tools from other companies. We've found that these are not as easy to use or have defects that impact web sharing.  Several times we’ve had meetings start on these other platforms and had to migrate the meetings to a ReadyTalk conference rather than try and debug the issue with the other tool.

We are more than happy with the reliability and breadth of features ReadyTalk provides us. 

 

Do you have want to share your experiences with ReadyTalk's audio and web conferencing services? Send your comments to: liag766phut@compend.me. 

 

 


Comments for Solution-Soft shares why ReadyTalk is their solution for audio and web conferencing

blog comments powered by Disqus

Recent Posts

New from ReadyTalk - Quick Share My Desktop

New from ReadyTalk - Quick Share My Desktop Hot off the press - we've just released an enhancement to our Quick Launcher product (available on Windows today and Mac next week). The...

Internet-wide Security Risk: How ReadyTalk is Addressing “Heartbleed”

It’s been all over the news: a major vulnerability in the encryption technology used across much of the Internet was recently discovered. The vulnerability causing these issues is...

Webinars: The Gateway Drug to a Video Marketing Strategy - Q&A Session Review

We recently hosted a webinar with the video marketing gurus over at Vidyard to dive into the idea of launching a video marketing strategy with the materials most of us already have...

Nobody is Watching Your Webinar and How to Fix It

Content is everywhere and in every form – videos, tweets, blogs, forums, whitepapers. I recently read an article that said by 2020 the amount of information on the Web is expected...

New from ReadyTalk - Modern meeting controls and VoIP enhancements

You may have noticed more frequent changes from ReadyTalk lately. In an effort to keep our controls fresh and functional for all of our different users we are continuously...

Comparing the Value of Webinar Leads vs. Email List Leads

Over time, marketers have innovated and refined many online avenues for lead generation, but the legacy email list continues to remain a top favorite. Viable alternatives, such as...

Feature Friday: How to Upload Your Video Clip

  Why Use this feature? I think it is safe to say that everyone hates when they see the word “download”. And the last thing someone wants when hosting a web conference is to lose...

The 8 Most Common Audio Conferencing Issues

Audio conferencing affects every area of business. From customer service to investor relations, poor audio quality is associated with a lack of professional competence. In order to...

Feature Friday: Promoting to Co-Presenter vs. Granting Control...What's the Difference?

Visit the ReadyTalk blog every Friday to learn more about a ReadyTalk feature.   We get a lot of questions on the difference between granting control and promoting someone...