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Updated ReadyTalk Web Meeting Plugin

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Today's post is from Jess Nolan. Jess is a technical product manager at ReadyTalk. 

Over the last two decades, many companies have utilized the Netscape Plugin API (NPAPI) to develop plugins for browsers. ReadyTalk initially chose to utilize this technology for our web meeting plugin.  The NPAPI technology allowed us to quickly respond to our customer’s concerns with the Java browser plugin and remove this dependency making it faster and easier to get into a meeting as a chairperson or co-presenter.

This month, Mozilla will be releasing Firefox 26 which will require users to 'click to play' to activate any NPAPI browser plugins. In January 2014, Google Chrome will begin blocking NPAPI plugins as well with plans to completely drop support before the end of 2014. This blog post does an excellent job describing why these browsers will be moving away from this technology.

As we want to provide the best user experience possible, our engineering team has re-implemented our web meeting plugin using a different technology. Our team chose a technology that is common in the industry and is used by many other companies to launch their applications. For more information on the benefits of the web meeting plugin, how to download it, and some instructions on the new workflow for Chrome and Firefox users please see the blog post. 

The impacts of this technology change are minimal to our Chrome and Firefox users and anyone who has already installed our plugin will be automatically updated to the new version. There is a slight workflow change depicted in the screenshots below that Chrome and Firefox users will now see. 

The Chrome and Firefox browsers now require you to launch the application through the dialog box below. We highly recommend you click the 'remember my choice' check box so you never have to deal with this dialog again.  To launch your ReadyTalk meeting simply click the 'Launch Application' button in Chrome or the 'OK' button in Firefox and the rest is taken care of for you. 

chrome dialog     FF dialog

The benefits of using our plugin vs. launching your meetings via the Java browser plugin remain and we continue to receive great customer feedback on how our plugin has saved users significant time and hassle when starting meetings. 

As always if you have any questions let us know in the comments below. 


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