ReadyTalk

Meet with Confidence

Feature Friday: Chat

Posted by Michelle Nikolayevsky on
Share this Post:

Visit the ReadyTalk blog every Friday to learn more about a ReadyTalk feature.  

Why use this feature?                                          

As a chairperson, create an active dialogue with participants using chat.

With this feature, broadcast important information to your participants or create a conversation through Q&A. Or choose to follow up now or later with the ability to flag questions as they come in through the queue.

Whether you are moderating the chat conversation, or have someone else manning it for you, the chat feature makes it easy to interact with your participants during your webinar. And best of all, have this information available after your event with a chat report. 

How to use this feature:

  • Start your meeting
  • If another participant will be moderating the chat, promote that person to co-presenter
  • On the left hand side, you’ll see the chat window
  • Type in your chat message and select your recipients
  • To send a chat to everyone click “Broadcast to all.” The service will also default to this setting. Or message a specific recipient by selecting  that person’s name from the list drop down list

This is what the chat window looks like. The green text ""Chairperson to All" means that message went to every participant. The red text shows a chat message that went from the chairperson to a single recipient.

  • If you are moderating the chat function, you are able to manage the influx of questions with the chat management feature.
  • By right clicking on the question, you are able to classify incoming chats as “Questions” or “Answered” and add them to the queue to be answered.

This is what the chat window looks like when flagging a question. From left to right, selecting a question, what it looks like when a question has been answered, and unanswered questions queued up in the "Questions" tab.

 

And that's chat! How do you use chat to enhance your webinars?


Comments for Feature Friday: Chat

blog comments powered by Disqus

Recent Posts

New from ReadyTalk - Quick Share My Desktop

New from ReadyTalk - Quick Share My Desktop Hot off the press - we've just released an enhancement to our Quick Launcher product (available on Windows today and Mac next week). The...

Internet-wide Security Risk: How ReadyTalk is Addressing “Heartbleed”

It’s been all over the news: a major vulnerability in the encryption technology used across much of the Internet was recently discovered. The vulnerability causing these issues is...

Webinars: The Gateway Drug to a Video Marketing Strategy - Q&A Session Review

We recently hosted a webinar with the video marketing gurus over at Vidyard to dive into the idea of launching a video marketing strategy with the materials most of us already have...

Nobody is Watching Your Webinar and How to Fix It

Content is everywhere and in every form – videos, tweets, blogs, forums, whitepapers. I recently read an article that said by 2020 the amount of information on the Web is expected...

New from ReadyTalk - Modern meeting controls and VoIP enhancements

You may have noticed more frequent changes from ReadyTalk lately. In an effort to keep our controls fresh and functional for all of our different users we are continuously...

Comparing the Value of Webinar Leads vs. Email List Leads

Over time, marketers have innovated and refined many online avenues for lead generation, but the legacy email list continues to remain a top favorite. Viable alternatives, such as...

Feature Friday: How to Upload Your Video Clip

  Why Use this feature? I think it is safe to say that everyone hates when they see the word “download”. And the last thing someone wants when hosting a web conference is to lose...

The 8 Most Common Audio Conferencing Issues

Audio conferencing affects every area of business. From customer service to investor relations, poor audio quality is associated with a lack of professional competence. In order to...

Feature Friday: Promoting to Co-Presenter vs. Granting Control...What's the Difference?

Visit the ReadyTalk blog every Friday to learn more about a ReadyTalk feature.   We get a lot of questions on the difference between granting control and promoting someone...