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Product Marketing

Meet Anita Wehnert, Director of Product Marketing

As ReadyTalk’s Director of Product Marketing, Anita spends much of her time talking to customers and prospects about their top-of-mind issues and the role conferencing plays in their business.  She uses this insight to drive the product roadmap and create differentiation for ReadyTalk’s audio and web conferencing offerings. She is also always looking to streamline business processes for customers by finding creative ways to integrate web conferencing into other key applications like marketing automation and CRM systems. When she’s not thinking about conferencing, Anita like to swim, hike,... read more

How to Add ICS Files with Unique Join Meeting Links to Eloqua Webinar Emails

  I recently posted a poll on Eloqua's Topliners community asking “What new features would you like to see in Eloqua webinar apps?” What was the response? A whopping 64% of respondents said that an "Add to Calendar" (ICS) file with unique join meeting link for confirmation and reminder emails was their top priority. Why is this feature important? Simply put, this seemingly small change can deliver higher webinar attendance rates. I have some good news for those who responded to the poll... Read More » » read more

How to Leverage Webinars in Your Content Marketing Strategy

  Last week, I had the opportunity to soak in some great ideas and advice from content marketing experts at the inaugural Content Marketing Bootcamp event. Hosted by Eloqua and Kapost, the event brought together close to 250 B2B marketers who were passionate about creating, managing, and delivering compelling content throughout the buying process.  Why Content Marketing? Why is the topic of content marketing so timely? We’ve all heard the CEB statistic  that today’s buyer doesn’t engage with sales... Read More » » read more

How to Use Webinar Polling Data for Nurturing and Follow-Up in Eloqua

Polling questions are a great way to keep your audience engaged during a live webinar.  If you ask the right questions, polls also provide an excellent opportunity to learn more about prospects in a non-intrusive way. And, when you capture this valuable data in Eloqua, it can be used for lead scoring, nurturing, and tailored follow-up. I’ll use ReadyTalk as an example to show you the power of using polling data in your next Eloqua webinar program …   Ask the Right Questions At ReadyTalk, we conduct... Read More » » read more

Tips for Advancing Your Eloqua Webinar Programs: Key Takeaways from the 12/5 Webinar

We had a great webinar this week where Jody Mooney from Eloqua, Kaila Garrison from Compendium, and Mike McKinnon from ReadyTalk shared 10 tips for taking your Eloqua webinar programs to the next level in 2013. In case you missed it, here’s a recap of some of the top tips from the event. Want all of the details? You can view a playback of the webinar here.    Tip #3: Leverage Social at Every Stage Adding social to the mix throughout your webinar can make a real difference in results. Extend your... Read More » » read more

Driving More Value from Webinar Recordings in Eloqua

While hosting a live webinar is valuable in and of itself, the recording of that webinar provides an awesome opportunity to continue to drive value after the live event. Including a link to the webinar recording in follow-up emails to attendees and no-shows is standard practice and many marketers are starting to use webinar recordings as assets in their content marketing efforts. Whether you use the recording in the post-event portion of your Eloqua webinar program or market an on-demand webinar... Read More » » read more

Tips for Using Social in Webinars (Marketo Panel, Part 3)

This post is the third in a three-part series sharing my take on each question from a panel discussion at last week's Marketo Good to Great virtual event. On Friday, I covered my take on the hot trends in online events (spoiler alert: I said integration and content marketing). Today, let's talk about the key role social marketing is playing in modern webinars. What effect is social marketing having on online events? Social is helping marketers drive better results from their investments in... Read More » » read more

3 Hot Webinar Trends (Marketo Panel, Part 2)

This post is the second in a three-part series sharing my take on each question from a panel discussion at this week's Marketo Good to Great virtual event. Yesterday, I shared my thoughts on what makes a webinar great vs. good. Today, let's talk about the latest trends for webinars and online events. What are the hot trends in online web events and webinars? Trend 1: Integration One of the hot trends I’m seeing in online events is the integration of webinar platforms with other... Read More » » read more

Marketo Panel, Part 1: Great vs. Good Webinars

          This week, I had the opportunity to be part of a panel discussion at Marketo's Good to Great virtual event. The topic was making online events awesome. Tom Grubb from Marketo posed three questions to the panel: What makes a great online event versus one that's just good? What are the hot trends in online events? What effect is social marketing having on online events? This post is the first in a three-part series sharing my take on each question. What advice would you add for marketers? What Make... Read More » » read more

The Power of Tying Audio and Web Conferencing Data into Salesforce

Dreamforce 2012 is coming up fast and ReadyTalk is gearing up for an action-packed week. It has also been just over a year since we launched the first version of ReadyTalk for Salesforce - a seamless integration between our audio and web conferencing service and salesforce.com. One of the things I'm most looking forward to at Dreamforce (other than the nightly parties and the Red Hot Chili Peppers, of course) is talking one-on-one with hundreds of real-world Salesforce users to get ideas for...Read More » » read more

Cloud Marketing & The Value of Integration

As marketing moves into the cloud, companies have access to an ever-expanding landscape of applications that promise to help them get more from their marketing investment. Your toolbox is likely already packed with cloud solutions – from your CRM system and your marketing automation platform to tools for managing webinars, content, events and social.  Here’s an image (borrowed from Scott Brinker, President and CTO of ion interactive) that illustrates this explosion of technology: Each of these... Read More » » read more

How ReadyTalk Eats its Own Dog Food

Everyone has heard the expression that companies should “eat their own dog food.” Well, I have two dogs and the idea of eating their kibble isn’t exactly appetizing. I prefer the alternative take of “drinking your own champagne” – same concept, but much tastier. While the “dogfooding” concept initially emerged as a way for organizations to demonstrate confidence in their own offerings to prospective customers, it has evolved into something much more valuable. Regardless of which version of that... Read More » » read more

The Changing Face of Collaboration: Key Takeaways from the Wainhouse Collaboration Summit

Last week, I spent two information-packed days in steamy Philadelphia. Wainhouse analysts shared their vision for the future of UC (unified communications) and collaboration and IT leaders from companies like Facebook, Pfizer, Mayo Clinic, and Depository Trust described the challenges they are facing in the real-world application of these technologies. Here are the nuggets that stood out for me … Make it Work Together, Damn It! One loud-and-clear message was that interoperability... Read More » » read more

Using Social Media to Promote Webinars Delivers Results

I’m constantly talking to marketers about webinar best practices and increasingly, they are turning to social media as an outlet to help them drive more registrants, more attendance, and more engagement from their online events. Last week, I had a great chat on this topic with Deb Evans on Social Geek Radio and ReadyTalk’s own Beth Toeniskoetter blogged on Promoting Your Webinar Through Social Media.  To keep the conversation going, I wanted to share some of the ways ReadyTalk helps marketers... Read More » » read more

A Few Key Takeaways from Marketing Sherpa’s B2B Summit

Last week, I was in Waltham, Mass. for the East Coast rendition of Marketing Sherpa’s B2B Summit. Between working the ReadyTalk booth and taking a break for lunch with attendees, I had the opportunity to chat with some super sharp executives and marketers. Thanks to my colleague Pat Wiley, I also had a chance to sneak away for a number of information-rich sessions. Here are a few of the ideas I took away from the conference … Takeaway #1: It’s All About the Value Proposition, BabyCrack knowledge... Read More » » read more

Questions/Answers from Webinar: Convert Leads Faster by Integrating Webinar Data with Salesforce

    While we knew that marketers and trainers were tired of the hassle of getting webinar data into their CRM system, we were surprised by the great turnout at yesterday’s webinar on the value of integration. If you had a chance to join us, we hope you found the event worthwhile! Many thanks to Helena Brito from Mandiant, Jill Myers from OverDrive, and Pat Buchanan and Dave Kornegay from SchoolDude.com for speaking on the event. Each of them shared fantastic insight into how the integration has... Read More » » read more

Say Goodbye to Tedious Spreadsheet Work with ReadyTalk for Salesforce

In a previous life, I was the director of marketing at a small IT analyst firm in Boulder, CO. A large percentage of our leads came from webinars that highlighted our research studies and positioned our analysts as thought leaders. We also hosted dozens of webinars each year to help our technology vendor clients meet their own lead generation goals. On average, my small team of three was running two webinars a week in addition to handling all of the other marketing activities for the firm (PPC...Read More » » read more

Integrate Web Conferencing with Other Key Systems with the New ReadyTalk API

  We’re excited to announce the availability of the new ReadyTalk API, which allows our customers and partners to integrate ReadyTalk conferencing services with other key business applications. Web conferencing services, like ReadyTalk and other applications (such as CRMs, marketing automation platforms, and learning management systems) can’t automatically “talk” to each other.  In order to move data from one platform to another, marketers are forced to resort to the time-consuming and tedious... Read More » » read more

Contextual Interviewing, Elements of Value and Product Features

Previously, Beth introduced you to the Value Innovations process. She focused on ReadyTalk’s recent project to conduct what Richard Lee calls Contextual Interviews with some of our most important customers. This step in the process is very important as it is where the rubber meets the road—where we test our assumptions about what is valuable to our customers. The Contextual Interview process has some simple rules. One rule is to prepare 8-10 high-level questions. The prototype question for the... Read More » » read more

Including PDFs in Webinar Presentations

Most web conferences and webinars consist of uploading PowerPoint slides or sharing applications, but occasionally customers want to share PDFs and images during the presentation. These could be presented by sharing the PDF with application. However, this can be cumbersome if you only want to share a few pages of a PDF or if the document is very large. It is much easier just to have that content available as individual slides in your ReadyTalk presentation. While you cannot directly upload PDF... Read More » » read more

Better Application Sharing

Application sharing is an important part of online collaboration. With application sharing we can demonstrate how an application works or collaborate on a spreadsheet, for example. Without application sharing, your online meetings are just static content. Live Application Sharing ReadyTalk offers application sharing in two ways. The meeting chair or any co-chair can share either their entire desktop or, on Windows, an individual application window. When you share an application, you are sending an... Read More » » read more