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Uh, What Happened to My Recording?

Posted by Anita Wehnert on
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In a former life, I ran a sponsored webinar program for an analyst firm and we relied on extensive promotion of on-demand recordings to meet our lead generation targets. So, I could feel the pain and frustration of Webinar Success’ Ken Molay when I read his recent blog post that described his first-hand experience with a recording vulnerability in GoToWebinar that resulted in the unrecoverable loss of an important webinar recording.

Since Ken’s post, we’ve fielded a lot of questions about our own recording functionality. ReadyTalk users can rest assured that (as always) their recorded content is safe and accessible. I also wanted to take this opportunity to highlight a few things that make ReadyTalk’s recording and playback functionality unique:

  1. Immediate Access – With a few clicks of the mouse or commands on the telephone keypad, your ReadyTalk recording is initiated and stored to our servers. As soon as your conference ends, you can immediately access your recording file through the Manage Recordings interface in Conference Center. No waiting around for your conferencing vendor to make the recording available for use.

     

    Easy (and Undo-able) Editing– With our easy-to-use recording editor, you can quickly cut out unwanted content from the beginning, middle, or end of your recording to create a polished and professional playback. Uh oh … made a mistake? Don’t worry – it happens! We always keep the original version of your recording so you can undo one or more edits with the push of a button.

    Industry-Standard File Formats – What good is a conference recording if it’s locked away in a proprietary file format? At any time, you can download your ReadyTalk recordings in up to four industry-standard formats (Flash, high-resolution .MP4, .MP3, and .WAV). Once you download, you can edit your recordings using your favorite third-party editing tool, store them on your own servers, and distribute them as you wish.

    No Downloads for Viewers – Unlike some conferencing services, ReadyTalk doesn’t make your audience download a special player to view your recordings. Whether you embed your ReadyTalk recording in a blog, social media site, or other website or simply share the playback link, viewers can watch a high-quality replay of your recording with a single click. No downloads required (as long as they have Flash 9.0.28 or higher).


ReadyTalk knows how important your recordings are and we’ll make sure they are always there where, when, and how you need them. We’re also committed to making our recording and playback features even better. Tell us what else would you like to do with your ReadyTalk recordings …

 

 

As Director of Product Marketing, Anita is focused on talking to customers about their needs and translating these into priorities for the ReadyTalk product roadmap. Before joining ReadyTalk, she gained first-hand experience with the challenges of running a webinar program while serving as director of marketing at an IT analyst firm. When she’s not thinking about conferencing, she likes to do yoga and spend time with her dogs.


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