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Webinar Best Practices

Best Practices for Webinar Setup and Planning

  Chances are, you are very familiar with the many moving parts that go into setting up a webinar. With assistance from the American Marketing Association, we created a best practices document to offer help sorting through those details. As a supplement to this document, the members of our Events team came up with the following additional points to consider while setting up a webinar. Be sure to schedule your webinar as far in advance of the actual date as possible – ideally, at least 6 to 8 weeks... Read More » » read more

Benefits of Operator-Assisted Events

  When setting up your event, you know you have various options available to you as to the ‘type’ of event you will hold. Today, I would like to review some of the benefits of an operator-assisted event. Probably the foremost benefit to this type of event is the fact that you have support throughout your event in the form of an operator – not automated, pre-recorded – a real, live person! If you anticipate a particularly large audience, you have enough that you need to take care of during the... Read More » » read more

QA from the AMA webinar: How to Engage the Invisible Audience

Following are answers to questions posed during the webinar “How to Engage the Invisible Audience” I presented along with Jamie Wallace of Suddenly Marketing. This was a truly engaging and fun webinar, and I would like to thank Jamie for the time she spent preparing with me for this event. You can view the recorded version here. Q: If we want to send the viewers a URL to request an appointment, would you provide that before, during, or after the question/answer portion? I would say it depends on... Read More » » read more

Webinar Best Practices: How to Engage an Invisible Audience

“I’m used to speaking to an audience I can see, so I’m really nervous about speaking to an online audience I can’t see!” “How do I know the audience is paying attention to me?” “I can’t see the faces in the audience. I’m not sure if they understand what I am talking about.” These are just some of the frustration points speakers might encounter when speaking to a webinar audience – and they are valid frustrations!  Luckily there are some ways to encourage your audience’s engagement. Following are... Read More » » read more

Good vs. Bad Polling Questions

In the last couple of postings, we have talked about polling questions and how they can positively impact your webinars. Now let’s talk about how to write those questions – and the answer options that go along with each question. Look at the questions through your participants eyes. You need to make sure what you are asking makes sense to your participants. Next, look at the answer options for each question. They need to be written carefully to make sure all possible answer options are covered.... Read More » » read more

Best Practices for Polling Questions

Today’s post is the second in Anthony’s series on polling. Check out the previous post. During a webinar, polls are an easy way to learn more about your audience and their experience level, to check whether they can recall important information you have presented, or to gather feedback on the efficacy of your presentation. As you formulate standard poll questions, refer to the guidelines below to build effective polls. Be sure to start with your goal in mind. If you plan to ask a lot of questions... Read More » » read more

Why poll the audience during a webinar?

In a 2009 ReadyTalk customer survey, polling was the feature requested most by customers who use our service for webinars. Now that we have it, why use it? Following are some of the benefits of incorporating polling into your presentations: Polling allows moderators to make presentations as engaging and productive as traditional in-person presentations. You can receive immediate feedback from participants on topics that are relevant to the presentation. A thoughtfully written polling question can... Read More » » read more

Best Practices for Preparing Speakers and Materials for Webinars

As you probably know by now, if a webinar is not carefully planned it can easily turn out to be a disaster, and a large part of that planning involves your speaker and the materials he/she will be presenting to your audience. I recently spoke with Alli Libb, Online Event Program Manager with the American Marketing Association and she graciously allowed me to share her thoughts on preparing speakers: What suggestions do you give your speakers regarding the preparation of their materials (handouts,... Read More » » read more

New Service for Web Event Customers: ReadyTalk Event Chat

At ReadyTalk, we recently implemented a new feature that allows you, the customer, to communicate immediately with an Event Manager during a LIVE event – ReadyTalk Event Chat. ReadyTalk Event Chat is a free feature that provides additional support during Operator-Assisted web events. With ReadyTalk Event Chat, you have instant access via a special chat interface to an event manager during your live web and audio and audio-only events. An Event Operator is available to provide audio support,... Read More » » read more

Best Practices for Promoting Your Webinars

You know what your next webinar is going to be about; the speaker is lined up – now you need to get the word out! As discussed in one of our previous posts, you should take full advantage of social media when promoting your webinar. Sites such as LinkedIn, Facebook and Twitter can be valuable resources, but you can also get creative with your promotions. The following are some additional suggestions on how and where to promote your webinar: E-Mail Signatures - Announce your webinar in the... Read More » » read more

Plan, Plan, Plan – Best Practices for Webinar Invitations

I am sure you have received one or two (probably many more) invitations to attend webinars. They are a part of our daily business lives. So when the time comes to send out your own invitation, what do you do to make it stand out from the others? Following are some “best practices” to consider when preparing your webinar invitation. Grab ‘em with a WOW title! The first place you can “grab” your audience is with the title of your webinar. Keep it short and to the point – ideally with some sort of... Read More » » read more

Time for Timelines? Planning for a Successful Webinar or Web Event

If you’re in charge of planning webinars for your organization, you know the challenge of finding topics and identifying speakers. You also know the challenge of trying to determine what to do and when to do it? Scheduling webinars – especially if they are a series or occur on a regular basis – can be a daunting task. You have to determine the individual pieces necessary to put each webinar together and your speaker(s) need to know when you need them. Flash back to a few years ago, before I... Read More » » read more

Meet the ReadyTalk Events Team

Below is an introductory post from the ReadyTalk Events team. Look for future posts from this team. You may have talked to some of us from time-to-time or even wondered, “Who is on the Events team?” Well, here we are – along with a bit about each of us! Steve Wolfe, Events Team Manager Time with ReadyTalk – 1 year, 8 monthsBest part of working here – Our focus on customer service, ReadyTalk’s cutting-edge technology, and our company valuesWhat you like to do outside of work – Enjoy time... Read More » » read more