ReadyTalk

Meet with Confidence

New Service for Web Event Customers: ReadyTalk Event Chat

Posted by Anthony Salas on
Share this Post:

At ReadyTalk, we recently implemented a new feature that allows you, the customer, to communicate immediately with an Event Manager during a LIVE event – ReadyTalk Event Chat.

ReadyTalk Event Chat is a free feature that provides additional support during Operator-Assisted web events. With ReadyTalk Event Chat, you have instant access via a special chat interface to an event manager during your live web and audio and audio-only events. An Event Operator is available to provide audio support, including Q&A moderation, throughout your live event.

To chat with an Event Manager:Event Chat for live support during ReadyTalk webinars

    1. Prior to the start of your conference, go to http://www.readytalk.com/support/eventchat.php and log in to ReadyTalk Event Chat. Bookmark this page for future use.
    2. Log in to ReadyTalk Event Chat by entering your access code and pass code.
    3. Use ReadyTalk Event Chat for any questions, concerns or issues that arise during your call that the audio operator is unable to address.

Event Chat Hours of Operation:
ReadyTalk Event customers can access Event Chat during live events scheduled Monday through Friday from 9 a.m. to 7 p.m. ET (excluding holidays).

If you have questions for the Events Team outside of the Event Chat hours of operation, please feel free to contact us via email at events@readytalk.com.

You can also contact ReadyTalk Customer Care at any time for immediate assistance, including after-hours support at 1.800.843.9166 or support@readytalk.com.

We need YOUR help!
Now that I’ve told you all about event chat….based on feedback we have received, we are considering changing the name from ‘Event Chat’ to something that is easily recognizable and not to be confused with the chat box feature that is available to chat with particiapnts during web events.

This is YOUR tool, so please take a moment and share your name suggestions with us. What name makes most sense to you? Let us know! You can email them to support@readytalk.com.


Comments for New Service for Web Event Customers: ReadyTalk Event Chat

blog comments powered by Disqus

Recent Posts

Debunking Webinar Myth #2: The price per lead is too high.

Debunking Webinar Myth #2: The price per lead is too high. In our first post of this series, we talked about how you can conduct cost effective webinars for your organization,...

Debunking Webinar Myth #1: Webinars cost an arm and a leg

Debunking Webinar Myth #1: Webinars cost an arm and a leg In our experience, most people think webinars cost an arm and a leg. There can be a variety of expenses associated with...

How to Identify and Clean up Bad Data

How to Identify and Clean up Bad Data The implications of bad data are huge, as we discussed in this post. It causes not just direct financial losses to the tune of $600 billion...

Top 5 Webinar Lead Generation Mistakes

Top 5 Webinar Lead Generation Mistakes A webinar is a proven medium to generate high quality leads. However, merely going through the motions does not guarantee leads. For the...

Moving your Organization to a Strategic Demand Generation Strategy [Guest Post]

Today's post is provided by Carlos Hidalgo, CEO and Principal at ANNUITAS. You can follow Carlos on Twitter, @cahidalgo. I had the privilege to present on a webinar sponsored by...

How to Target a Demand Generation Audience vs. a Nurturing Series

How to Target a Demand Generation Audience vs. a Nurturing Series   A basic marketing funnel includes three phases: demand generation, lead nurturing and sales. It's like a person...

Cost Analysis of Webinar Leads

 Cost Analysis of Webinar Leads Webinars have gained popularity as a cost effective lead generation tactic in the past couple of years. Depending on your webinar strategy, the...

Webinar Promotion Q&A with Marketing Experts

Your Webinar Questions Answered by HourlyNerd's Dan Slagen and ReadyTalk's Shawn Cardinal On August 19, Dan Slagen, the CMO of HourlyNerd spoke on ReadyTalk’s webinar series about...

Watch your audience go from yawn to yay!

ReadyTalk Hosts Susan Stewart on our Webinar Series Time and time again people eagerly register for webinars, to only drift off from the live event and leave the webcast wondering...