What’s New in ReadyTalk Conference Center?
ReadyTalk continues to evolve our product and service offerings to make the chairperson and participant experience even more seamless. We've made some updates to the ReadyTalk Conference Center, where the chairperson schedules meetings and manages recordings:
Now, when creating a scheduled meeting, the chairperson will be required to choose the type of registration they would like for participants. In the past, the registration type defaulted to ‘Register at Time of Meeting’ which caused issues for some of our users, since the registration type cannot be changed once a meeting has been created and saved.
There are two types of registration that enable flexibility in your pre-meeting planning:
1st Option: Register at Time of Meeting
What’s this? Registration information is collected from your participants when they login at the start of the conference.
When should I choose this option? This option is most useful for internal audio or web conferences or non-lead generating webinars. As a chairperson, you want to know who attended your meeting, but mostly for roll call purposes only.
2nd Option: Pre-Register before the Meeting
What’s this? Registration information is collected from your participants before login.
When should I choose this option? This option enables a chairperson to track attendance, control access to the meeting, and is most helpful for lead generation webinars. In addition, a chairperson can then choose to automatically or manually confirm registrants. The manual confirmation process is especially useful for highly confidential meetings, such as an investor call, while the automatic confirmation process is helpful when managing a large amount of registrations.
This enhancement requires a participant to enter their email address twice during the registration process before entering into the meeting. Often, participants’ accidently make a mistake when entering their email address, causing them to not receive confirmation emails, meeting updates, etc. In addition, capturing accurate participant email addresses is crucial for post-event follow-up and driving attendance with event reminders.
What other information can I gather from my participants during the registration process?
With both types of registration (pre-register or register at time of meeting), participants are required to provide their first and last names, as well as their email address (twice!). As a chairperson, you can choose to gather even more participant information such as company name, job title, industry, or create custom registration fields.
It’s more than likely that meetings are held in multiple time zones, and it can be challenging for the chairperson to convey every participant’s time zone in the meeting invite. In turn, participant confusion over the meeting start time can impact attendance rates. Now, when a participant joins your meeting, there will be a countdown timer displayed on the Meeting Lobby page, letting the participant know, to the second, when their conference will begin.
Beth is a Product Marketing Manager and works with our customers to understand their needs as they relate to event services and our conference center, which is used to setup the details of our clients' upcoming meetings. Outside of the office, Beth loves to spend time with family and friends, cook, and hit the slopes.