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Using Social Media to Promote Webinars

March 10th, 2010 by Anita Wehnert

Effective promotion can make or break your webinar. In a world where webinars are becoming an increasingly popular marketing vehicle, audiences are being bombarded with email invitations. These invites may get caught in spam filters, deleted out of habit or simply lost in the shuffle of an already-overflowing inbox. To drive registrants (and leads), you’ve got to think outside the box.

Social media offers a whole new frontier for webinar promotion. Sites like Twitter, Facebook and LinkedIn provide an easy and budget-friendly way to get the word out about your upcoming live event or even your on-demand recording.

If you haven’t already started using social media to market your webinars, here are a few places to begin:

  1. Blog about the topic of your upcoming event and point to the registration page.
  2. Tweet, tweet, and tweet again about your event. Because Twitter posts are fleeting, you need repetition to get the message out.
  3. Post webinar details and a registration link on your organization’s Facebook page.
  4. Create LinkedIn groups that will attract members who are interested in your topic, then promote appropriate webinars to them.
  5. Tap into the social networks of your speakers by asking them to blog, tweet, post, etc. about the event.
  6. Create a Twitter hashtag for your event and include it in email invites, reminders, etc. to engage your audience before, during and after the webinar.
  7. Expand the life span of your content by embedding the conference recording on your blog and on Facebook and promoting it on Twitter.

ReadyTalk is about to launch some cool new tools that automate social media promotion for webinars. With a few clicks of the mouse, you can post details about a scheduled web conference to Facebook or tweet them to your followers on Twitter. You can also quickly embed the webinar recording on Facebook and promote it on Twitter. Get a sneak peek at these features and lots of other enhancements in Web Meeting 6 Preview.

Interested in hearing more on social media promotion plus tips for webinar planning? Join webinar marketing experts Alli Libb of the American Marketing Association, Jessica Walker from Gallup and Paul Barron from Networld Alliance on Tuesday March 23rd at 2:30pm Eastern. Register today for this can’t-miss event!

Now, it’s your turn. Share how you currently market (or want to market) your webinars through social media so we can figure out which social media features to build next …

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WordPress for Non-Profits Webinar: Key Learnings

March 3rd, 2010 by Simone Verhulst

If you missed this ReadyTalk webinar the other day, you can catch a recorded version here.   We had special guest Don Campbell, one of the world’s pre-eminent experts on the WordPress platform and President of Expand2Web. In short, if you have no money, no resources, and no technical skills– no problem! You can get an easy to use site for free– just pay a few bucks a month to have it hosted somewhere. Let’s go over some of the key takeaways from the webinar, plus answer a few common questions we received:

  • Isn’t WordPress just blogging software? While that’s what it’s most commonly used for, WordPress can be your non-profit community, a video gallery, a shopping cart, a news publication, or anything in-between. There are modules called plug-ins that you can add to your site to perform nearly any function you can think of.  With a community of tens of thousands of developers and millions of sites on WordPress, it’s likely you’ll find what you need.  There are also thousands of free themes, which are pre-made templates– some you can pay for, too.
  • How is this free? The open source software movement is about software that is designed by a community versus a corporation. This volunteer effort has built Linux, Apache, MySQL, PHP, and most of the technology that powers the Internet and the largest sites on the Internet.  While you don’t have a support contact, you can ask questions in the forums and get help from thousands of others.  Odds are that you’ll not need to do this, since you’ll probably be able to get what you want without needing a programmer.
  • Is it safe? Like any software, there are always security concerns.  Our advice is to keep your version up-to-date, so that you have the latest security patches.  Do this and you’re unlikely to have any issues.  Your bigger concern will likely be spammers who will leave fake comments on your site– a nuisance, but one you can filter out, just like via your spam guard in your email.
  • But I’m not technical. No worries– if you can use a web-based email tool, you can update your website without a hassle. This software is designed for ordinary people to use.  But if you are a programmer or know one, there certainly are things that you can tweak.
  • What’s the catch of free WordPress versus a site that would cost me $100k? That site which costs you $100k probably has time built in for design labor, project management, custom engineering to integrate different databases, and so forth.  Thus, if you don’t have a lot of money, hunt for one of thousands of free themes, so that you can either get by with no labor cost or can hire someone for $100 to customize something you already like that is close. A proprietary expensive platform is not “better” or safer– what you’re paying for is labor.
  • What’s the offer of the free theme I’ve heard about? BlitzLocal is offering a free WordPress theme designed specifically for non-profits, as a courtesy to attendees of the ReadyTalk Non-Profit Webinar series.  There is no catch.  The theme is free– but you will need to find a hosting company for between $5 and $20 a month.  And if you want customization, you will have to pay someone to do it, whether BlitzLocal, a friend, or a freelancer on a job board.

Stay tuned for the next two webinars in the Non-Profit Series on Google Grants (featuring representatives from Google and NTEN) and then on Facebook (with special guest Jon Fougner of Facebook).

For more information on WordPress for your non-profit, please visit wordpress.org or expand2web.com.  If you have questions, feel free to reach out to don@expand2web.com or dennis@blitzlocal.com

About the author: Dennis Yu is CEO of BlitzLocal, an ad agency specializing in local online marketing and Google Grants management.

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Web Meeting 6: Because I hate to be late

February 8th, 2010 by bo.bandy@readytalk.com

I hate to be late. When I’m attending a meeting in-person, I want to be the first person in the conference room, not the last. This same philosophy applies to web conferencing.

I sit on a lot of webinars that use competitive products, sometimes I’m doing competitive research and sometimes I sign up because of the topic (social media, word of mouth marketing, prospecting, lead generation, PR, etc.).

It’s guaranteed that I have a meeting right before, which usually gives me about 30 seconds to join the webinar on time. Guess what? That’s never enough time. By the time the software launches, I’m late to join the meeting. Plus, if it’s the first time using that web conferencing software, I likely have to download their application. This means I have to have an IT administrator install the software before I can join. If I’m lucky, I’ll only be 10 minutes late to the webinar.

For me, this is a big deal and is one of the reasons why I’m excited about the launch of Web Meeting 6, which is ReadyTalk’s new web meeting product that will launch later this spring. Web Meeting 6 doesn’t require participants to download any special software (not even Java). That’s right, no participant downloads required. Participants use a Flash-based player that makes joining a conference easy and FAST. More on Web Meeting 6 is available here.

I wanted to find out exactly what ‘fast’ meant, so today I did some time trials on joining a meeting. As a participant using Internet Explorer, Firefox and Chrome, I was able to join the meeting in 11 seconds. I could join via Firefox in just 9 seconds. Oh, and it only took two mouse clicks to join.

Want to try it out? Web Meeting 6 is currently available in an exclusive Preview environment. Current customers can access Preview at http://www.readytalk.com/preview using their current ReadyTalk access number and pass code and get started. Not a ReadyTalk customer? Contact sales@readytalk.com and they’ll set you up with a free 30-day trial account that also includes exclusive access to the Preview environment.

Please comment below on how quickly you’re able to join a meeting. Also, please share your thoughts on the new interface and features like enhanced polling. We love getting honest feedback.

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ReadyTalk is Winning, Growing & Hiring

November 12th, 2009 by bo.bandy@readytalk.com

This fall has been an exciting time at ReadyTalk!

We’re enjoying a lot of positive feedback from the launch of Conference Center 4 and the ReadyTalk Media Player.

In fact, at this year’s DEMOgala, the Media Player received the People’s Choice award. DEMOgala is a technology conference and exhibition hosted by CSIA, Colorado’s technology association. This year’s event featured more than 50 speakers on 22 different panels discussing the newest trends in technology. ReadyTalk was one of 20 companies selected out of 130 applicants as a Showcase Company to exhibit innovations at DEMOgala. From the Showcase Companies, ReadyTalk was selected as the winner of the People’s Choice award for our innovative media player.

The recognition continued last week when ReadyTalk was named to Deloitte’s 2009 “Technology Fast 500,” which ranks the fastest-growing tech firms. The list includes businesses in such fields as media, telecommunications, life sciences and clean technology. ReadyTalk joined 10 other Colorado companies on the list.

With new products and lots of growth, ReadyTalk is hiring talented people to help us keep up the momentum. We are looking for individuals who mirror our company philosophy and values. If you are interested in pursuing a career opportunity with ReadyTalk, check out our current open positions.

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Conference Center 4

October 6th, 2009 by Mike McKinnon

We released Conference Center 4 today which provides some very nice enhancements to our already fully featured conference management interface. For those new to ReadyTalk or not familiar, the Conference Center is where customers go to schedule meetings, create invitation and registration pages, generate reports, track campaigns, manage recording, distribute recordings and launch their audio and web conferences. It is the hub of everything they do.

For a complete list of all of the enhancements,visit our Conference Center 4 page or you can watch this short video.

I wanted to highlight some of the more important features of the release.

  1. First and Last name were separated on registration reports. This was important for importing information into your CRM.
  2. You can now upload confirmed attendees. Now you can use the 3rd party registration program of your choice and then upload a list of confirmed attendees. This allows you to take advantage of the Conference Center’s advanced email capabilities.
  3. The ReadyTalk Media Player got a lot of love. I will cover most of this in another post but briefly the player got a facelift which involved new embedded controls, new slide view and thumbnail view as well as it being scalable and embeddable
  4. We also added Broadcast Audio to our Event packages. Our Broadcast Audio is streaming audio that allows the participant to listen to your conference on their computer. It has been optimized for large events and delivers high quality audio

You can check out all of these new features by taking one of our demos.

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The 4th “P” in Podcasting: Planning

November 18th, 2008 by Dave Kehmeier

So far, my blogs on podcasting have served up 3 “Ps” talking about the “Popularity” of podcasting, the “Pros” of including podcasting in your communication strategy, and the “Possibilities” for podcasting topics. Now I’ll add some meat to those “Ps”, meaning I’ll try to give you some information on podcasting that you can actually use. In this blog, I’ll discuss how to “Plan” your podcasts (yes, I’m still dishing out “Ps”).

One of the most common problems that plagues podcasting is “podfading,” which occurs when the podcasts become less and less frequent or stop altogether. It’s estimated that a fifth of all podcasts end before the tenth episode. This may often be the result of poor planning. Upfront planning can save you lots of time, aggravation, and disappointment with your podcasts.

Here are some things to think about as you plan your podcasts:

  • Don’t podcast just to podcast. Make sure that podcasting is the most appropriate communications medium for the information you’re trying to deliver.
  • Know your audience. Know who you expect to listen to your podcasts and make sure you are providing them with content that is valuable and relevant to them.
  • Pick the right length and frequency for your podcasts. This mostly depends on the content and audience. In general, shorter is better because people always have more important things to do. The priority of those other tasks goes up the longer your podcast.
  • Be consistent. Developing a consistent theme, tone, format, length and frequency lets your listeners know what to expect from one podcast to the next. It also establishes a framework that makes it easier for you to create the podcasts.

Planning itself won’t necessarily make your podcasts perfect, but it may keep you from biting off more than you can chew, or creating podcasts that your audience will find unpalatable.

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The 3rd “P” in Podcasting: Possibilities

October 1st, 2008 by Dave Kehmeier

In previous blogs, I’ve been discussing the “Ps” in podcasting. The first “P” was the “Popularity” of podcasting, The second “P” was the “Pros” for companies to podcast. The third “P” of the peas in a pod metaphor I’m hacking to death here is the “Possibilities” for business podcasts. It isn’t exactly enough for a meal yet, but hey, I’m getting there.

You can blog about anything or nothing, and many people do. The same is true for podcasting. But if you want people to actually listen to your podcasts, you need to make sure they provide useful information or are entertaining to your audience – preferably both. That’s not always possible, of course. Podcasting your earnings reports isn’t going get too many yuks from the financial community (at least we hope not), but they’ll find them useful.

One way to come up with podcasting ideas is to analyze all the types of communications you use inside your company and with your customers. Some of these may be suitable for podcasting, or even be more effectively delivered as podcasts. This exercise may also generate some completely new ideas for communication that are uniquely suited for podcasting. Here are some possibilities to get you thinking:

Corporate:

  • Financial updates such as quarterly earnings reports
  • Business news such as company announcements, industry news and trends
  • Internal company announcements, newsletters
  • Management fireside chats

Sales and Marketing:

  • Product news, such as new features and release schedules
  • Product promotions and discounts
  • Account management status and updates for customers and clients
  • Interviews with industry experts
  • Whitepapers
  • Research paper summaries

Human Resoures:

  • HR training courses
  • HR initiative announcements
  • Policies and procedures
  • Management tips and best practices
  • Employee commentaries

Customer Support:

  • Product usage tips and best practices
  • Problem reports, status and workarounds
  • Product training

Another way to come up with business podcasting ideas is to go to iTunes and listen to some business podcasts. And talk to other companies to find out what they’re podcasting. You’ll have a bowlful of possibilities before you know it.

Are you doing business podcasting? I’d love to hear what you’re podcasting and how it’s going.

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Surrounded by the DNC

August 29th, 2008 by Alex Ross

ReadyTalk is located just a quarter mile from the Democratic National Convention (DNC) which has been an interesting experience. From a marketing point-of-view, it has supplied some great web conferencing campaign opportunities. We offered Denver businesses free web conferencing and audio conferencing so they could telecommute while the DNC kept them out of their offices. There were also over 15,000 journalists in town that covered the event. We joked about running through downtown holding a large ReadyTalk Web Conferencing banner to get on television. Our joke was actually another company’s plan.

While out on the 16th Street Mall, I saw some of the following:

  • People carrying signs directing and leading crowds to a restaurant
  • Companies handing out free t-shirts with political campaigns on the front and their logo on the back
  • A donkey and elephant riding around on Segways advertising a news station

These are not the tactics that they taught when I went to marketing school. Word-of-mouth buzz and grassroots campaigning are the latest craze and we saw that out in full force during the DNC. Combine it with technology (blogs, social media sites, email blasts) and you have campaigns that maximize return on investment because of the relatively low cost of these mediums.

It was exciting to see social media tactics on display all over our city this week. It further solidifies the relevancy and efficacy of these tactics.

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The 2nd “P” in Podcasting: Pros

July 23rd, 2008 by Dave Kehmeier

My peas that I planted this summer are really producing right now. That’s more than can be said for my contributions to the ReadyTalk blog lately, ever since I came up with the peas in a pod metaphor a few weeks ago to talk about podcasting. In that blog entry, I introduced the first “P” in podcasting – “Popularity” – and argued that both the popularity and potential for podcasting are growing. (Okay – that was 2 “Ps”, but who’s counting?)

Spurred into action by my garden, I’ll continue with the 2nd “P”, the “Pros” (advantages) of podcasting:

  • Podcasting is new and interesting, which makes it fun. People get bored with the same ol’, same ol’ and are naturally attracted to new things. Just ask my 11-year-old son.
  • Podcasting is inexpensive. In fact, it doesn’t cost anything to podcast, if you use ReadyTalk. Podcasting features come standard with every ReadyTalk account.
  • Podcasts cut costs associated with other forms of communication, including postage, printing, paper, meeting expenses, and e-mail storage.
  • Podcasts are a convenient, efficient form of communication. Because your audience listens to them when and where they want rather than when and where you want, they’re more likely to actually get your message. Even during a morning jog.
  • Podcasts make information personal because you’re talking to your audience. This lets you add depth to your message that an e-mail or document can’t convey – the ones that actually get read.

Those are some of the pros of podcasting. Perhaps the biggest pro of all is that if you are a ReadyTalk customer, we do it all for you. As for the cons, there’s one biggie: If you record your podcasts yourself, you’ll have to get used to your own voice, which I think we can all agree sounds really weird (to you, not necessarily to anyone else). Don’t worry, though, you’ll get used to it.

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The “Ps” in Podcasting

June 5th, 2008 by Dave Kehmeier

I’ve been doing some research on podcasting. What I’ve discovered is that most of the important topics related to podcasting start with “P”, such as planning, performing, producing, and promoting. That’s convenient, because it allows me to use the contrivance of “Ps” in a pod(cast) to “shell out” what I’ve learned about podcasting in this and future blogs.

I’ll start with “Popularity”. Podcasting is a relatively new communication tool – the term itself has only been around since 2004. But it appears to be catching on. A January 2008 study by eMarketer, estimated that in 2007, there was an active U.S. podcast audience of 6.5 million. These are people who downloaded at least one podcast per week. This number is expected to grow to 25 million by 2012.

That doesn’t seem like a lot, considering that 56% of American households have at least one personal media player (most of which are iPods), and many had two or more, according to the industry research group, IDC. Apparently, people would still rather use their iPods to download Duffy songs for free from Starbucks.

As it turns out, an April 2008 study by Arbitron/Edison Media Research found that most people – 75% – listen to podcasts on their computer. When and where they’re doing it isn’t clear to me, but I’m willing to bet a fair amount of it occurs surreptitiously at work.

If any of these numbers are to be believed (this is internet research, after all), it looks like a great opportunity for business podcasting. Podcasting’s popularity is growing, and if you can deliver useful, business-related content to your audience, they’ll welcome a legitimate excuse to take time out of work to listen to what you have to say.

Are you a podcaster or podcast subscriber? Let me know your thoughts. In the meantime, eat your vegetables.

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