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14 Surefire Ways To Supercharge Your Facebook Fan Base

June 29th, 2010 by Simone Verhulst

1) Buy ads. You can target your cause very specifically on Facebook. Then add pay per click, just like you would do on Google. BlitzLocal recommends a small ad budget, but using Google Grants as a primary vehicle to drive people to your website is a great idea. Then have a ‘like’ box there.

2) Get a ‘like’ box on your site. If you hit “edit page” and go to the bottom right, you will see an option for “promote with a like box.” Grab the code there and paste it into your site.

3) Create a contest. As a condition of winning the prize, whatever it may be, require that fans write a comment of at least 30 words on why they deserve to win or whatever. For them to comment, they have to like the page.

4) Incentivized like tab. This is advanced stuff for programmers only. So if you know someone who understands FBML (or ask kindly and perhaps we will do it for you), you create a landing page that reveals the content behind it only if they click like. Think of it like a scratch off ticket. So have something attractive enough to stimulate action. See example here for Grameen Foundation.

5) Let your users participate. Most fan pages allow post by page only,which is the default option. Change that setting to “posts by pages and fans.” When people know they are allowed to participate, they will; their participation, in turn, notifies their friends’ notifications, which, in turn, bring those friends in.

6) Send a Facebook message. Little known option, but when you click ”edit page”, you can send a message to fans. This generates a real email, not a Facebook message. Whatever you do with your regular email program, so it will with Facebook.

7) Interact with users. Not just because it’s the polite thing to do, but because it increases your Post Quality Score, which then increases your prominence on the walls of your page’s fans. When you or a fan makes a comment or hits “like”, only a portion of friends will see it. That percentage is governed by how much interaction Facebook sees.

8) Choose a custom url. Go to Facebook.com/username to choose a url for your page. The option is available once you get to 25 fans. A short url is better than a numerical monstrosity, making it easier for fans to remember you and find you.

9) Mention your Facebook page in your other marketing efforts. The custom url helps. Place the url in your email signature line, business cards, brochures- even paint it on the side of your minivan! Print sticker with your logo and Facebook url below.

10) Cross-promote with sister organizations and those who endorse you. Did you know that pages can become fans of each other? Don’t go crazy here doing link farms and chains, but you might as well get every advantage you can get.

11) Update your Facebook page with your twitter and rss feeds (blog posts). We believe that if you post content once, it should be available everywhere. We are too lazy to have to manaually copy content to 15 other sites, so we use easy plugins and apps to do that. Likewise, meet users where they are, by making it convenient for them.

12) Get popular people to mention you on their wall. Did you know that if you post the full url of your page (which includes the http part), then it creates not only a blue clickable link, but also shows how many fans the page has? More fans means you look more popular, which means more people will check out what’s there.

13) Automatically invite all your friends: you aren’t actually clicking on every single friend you have when you hit “suggest to friends are you? Check out this article for a clever trick.

14) Say things that are controversial. Don’t be inflammatory or rude, but do pose charged issues that will bait people into expressing their opinion, thereby drawing people in. You might even seed the discussion or wall post by arranging in advance what side each of your team members will say, just to get things started.

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Facebook: Profile, Group, Fan Page. What’s the Difference?

June 29th, 2010 by Simone Verhulst

Facebook profile, Facebook group, or Facebook fan page.

We get this question a lot.

What’s the difference? Which, if any, do I need? And how can I even keep up with all of it?

As a user, you know what’s possible on Facebook. You can update your nonprofit’s information, post photos, comment on what other nonprofits are doing, and so on.

But maybe, by mistake, you made a personal profile for your nonprofit. Or more likely, you – or someone in your nonprofit created a Facebook Group a couple years ago, have built up a sizable following, and now wonder why you should even bother to make a Facebook page.

The answer is that Facebook replaced Groups with Pages.  You can ee a more detailed treatment of Facebook groups vs pages in our community forum.

Suffice it to say that if you get above 5,000 members in your group,you can’t message them anymore. Don’t find that out the hard way.

Also, you can’t install cool applications, have landing pages, or choose a custom url. Maybe you want to pump up donations by sending users to a landing page that has a video on the left and donation option on the right.

Can’t do that with a group.

Finally, if you care about ranking in Google, you will want to get a page, since Facebook is telling Google to favor pages over groups.

Got a group already? Sorry that there’s no automatic import function.

But best to bite the bullet now and message users about the change.

Or contact us for more information: BlitzLocal

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Drupal vs. WordPress – What’s the Difference?

June 29th, 2010 by Simone Verhulst



Drupal...WordPress. What's the Difference?Even more more important than the difference between Drupal and WordPress, is which of the two is the better choice for your nonprofit.

Both Drupal and WordPress are open source content management systems, meaning that technically both are free to use.

Drupal is a wonderful, customizable content management system that 1000s of organizations use effectively and successfully. However, for organizations without IT-experts, specifically coding experts, Drupal tends to be more challenging to use. The learning curve is a bit steeper, and it can be more frustrating for a non-IT expert to use.

So, if like a lot of nonprofits, you have neither the IT-expert nor the financial resources to hire one, we recommend WordPress. It is an easy program to use, easy to modify, easy to make your own.

You can upload your own logo, change colors, add e-commerce, keep track of your donors. In short, there’s not much you can’t do with WordPress.

In addition, WordPress links easily to Facebook, Twitter and other social networking sites, ensuring that your nonprofit gets the exposure it needs. And deserves.

Please, do check out our nonprofit link for additional information on how to get the most from your Internet presence.

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Free Site for Your Nonprofit

June 29th, 2010 by Simone Verhulst

BlitzLocal so believes in helping nonprofits develop a vital presence on the Web that we provide pro bono and drastically discounted service support for your nonprofit.

Using WordPress, we put together a very basic page webpage for your organization. Click here for information about our nonprofit webpages.

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How to engage your audience during a web event? Use polling

February 19th, 2010 by Teresa Lawlor

 

Find out what your audience is thinking

Unlike a physical meeting, you can’t read the body language of your participants during a web event. You need to pay attention to the little things, like the breathing (or snoring) on the other end to gauge your audience’s interest. Better yet you can ensure your audience is engaged early by using the interactive features you have available within your web conferencing service – Q&A, chat, and polling. Polling your audience is especially helpful as it can help you tailor your presentation to their needs, provide a way for them to interact during the event, and gather information that will help you with lead qualification. During training sessions you can also check their understanding and re-direct your presentation if your audience isn’t clear on something.

Best practices to follow

ReadyTalk is preparing to launch its new service, Web Meeting 6, which features robust polling functionality (you can try it out in our preview environment, see more below) so I thought I’d share a few tips I’ve learned. I checked in with Ken Molay, President of Webinar Success recently to get some of his recommendations as we’ve been building out our new service:

  • When polling your audience, plan to incorporate at least 2-3 polls throughout an hour-long webinar – not closer than 10 minutes apart.
  • When developing your questions, start with your overall goal in mind then create your polls; make sure this is done prior to the meeting – if you’re creating your polls during the meeting you are not paying attention to your audience.
  • Make each question simple and direct – avoid using jargon and acronyms.
  • Be careful of too much “dead air” while gathering results.
  • Participants generally like to see results so be sure to follow up with a discussion about what the results mean or why your audience should care.

Types of questions

In Web Meeting 6, we will support six different question/response types:

  • Yes/No
  • Free text – use this choice when you don’t know all the possible answers
  • Multiple choice with single answer and multiple choice with multiple answers– use when there are a finite number of answers
  • Ranking poll – to rate things in relation to other things
  • Opinion polls – to assess a person’s feelings about something

Creating a poll is simple using ReadyTalk’s polling tool; press a button and you can create a poll, save it and insert it as a slide. Polls are persistent so if you use the same one often it will be there when you need it. And if you need it to show up later during your presentation, simply drag and drop to reorder your slides.

Polls versus surveys

Is there a difference between polls and surveys? Sure is. Polls are quick, flexible questions – often served one at a time; surveys are longer, more complex, and sometimes probing. Use polls during your event (don’t forget to share your results) and surveys at the end.

Check out our polling feature

If you’re an existing ReadyTalk customer, you can try out our polling feature using your current account information at http://www.readytalk.com/preview. If you don’t have an account, sign up for a free trial and you’ll get exclusive access to our Preview environment.

In the next few months the ReadyTalk Webinar Series will offer a three-part series on planning, meeting and sharing your web event. The second in the series will focus exclusively on engaging your audience during a meeting or event using polling and other similar strategies. Registered participants will receive a white paper outlining best practices so watch for more information coming soon.

Meanwhile, try out our new functionality and let me know what you think. I’d also be interested in hearing how you use polls to engage your audience.

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Training with Web and Audio Conferencing

January 7th, 2010 by April Martinez

Remember the old days of training?

It seems like a lifetime ago when my role as a training manager was to “get butts in chairs”, as my boss would tell me. It was that simple. Fill the chairs with people and get the training session under way. Filling the chairs used to be easy! People would come from all over the U.S. to attend training programs….it’s not the same anymore. As all businesses and all industries are doing more with less, we find ourselves looking for ways to get the work done at a fraction of the cost. Efficiency is the name of the game now.

If you find yourself needing to train employees who are located across the country or needing to communicate information quickly and consistently, consider using audio and web conferencing technology. You’ll save thousands of dollars! Many people think of this technology to be used just for conference calls or to share slides in a presentation. Yes, it can be used for that, however, audio and web conferencing technology can offer great benefits to your organization. Consider adding webinars to your communication and training mix and watch your return on investment (ROI) grow.

Back to training; modern-day training scenario. Save thousands of dollars by avoiding the costly venue prices, food, beverage, service charges, transportation and airfare. When using conferencing technology to train a group of people, it’s important to apply the same techniques as when training in person. Here are some tips and things to consider to help you get started:

  1. The invitation needs to wet the appetite of your audience. Add your logo, a speaker bio and speaker photo to the electronic invitation. Having a customizable invitation is a must when sparking the interest of a participant, regardless if they are employees, colleagues or prospects.
  2. Clearly state the WIFFM – What’s In It For Me. The invitation content should focus on the benefit the participant will receive by attending your training program.
  3. Make it easy to reply and accept your invitation. With unique registration links built into your invitation, your audience can confirm their seat with simple clicks of the mouse. Having a built-in calendar plug-in (such as Outlook) available, upon a participant registering, will increase your attendance rate. Again, make it easy to say “yes – I’ll be there!” and help them to show up with the option of a calendar plug-in.
  4. Customize the registration data you want to collect. Traditionally, asking for name, company and contact information has been the expected information needed when registering for any training program. Consider asking for more strategic information to help you gauge your audience’s interests, such as what they want to get out of the program, future topics of interest, other programs they have attended recently, etc. If you want to know what is of value to your audience – now is the time to ask them. It’s important to keep the registration brief to avoid attrition, so focus on the 2 most important pieces of information you’d like to gather.
  5. Registration confirmation. Once someone raises their hand and registers to attend your event, send them a confirmation email and any pre-session materials they might need, by way of attachments. Automated registration confirmations can be set up to trigger at the moment a participant confirms attendance or is approved to attend. What a time saver! Set this up once and this time-saving tool will communicate on your behalf as people sign up for your program.
  6. Reminder emails. A simple step, yet, a critical one. With so much going on each day, we all forget about commitments we’ve made. Set up an automated email to remind invitees of your upcoming webinar.
  7. Customize the post-meeting survey for feedback on the program and another opportunity to ask your audience what is important to them. Again, keep it short and simple for best results.
  8. Create a post-meeting web page with additional resources and/or the recording of the training program. This is a great way to communicate with those who may have missed the original session, yet tried to access the program at a later date. Your messaging can continue long after the event has taken place.
  9. Recording your training event is an ideal (and low-cost) way to capture the content and make it available over and over again. Recorded content can be shared via email, social media, web sites, electronic newsletters or CD. Maximize your training efforts by recording and re-purposing the content. It’s a cost-effective and versatile way to get the biggest bang for the buck.
  10. How many people will you be training? Do you want to facilitate the event yourself or would you prefer an operator to assist with the event. Would you prefer your audience listen to your presentation by phone or over their computer? Either way, you can achieve profitable results.

If you need help, just call on our ReadyTalk team of experts, who can answer any questions you may have and help you get started. Chat live (on the left-hand navigation) or call 1.800.843.9166. For more helpful “how to” documents and recordings, including a free best practice whitepaper on Training Successfully with Webinars, visit the ReadyTalk Resource Center.

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Office Humor with a Holiday Spin

December 9th, 2009 by Simone Verhulst

I’m switching it up this month in honor of the impending, or rather already bustling Holiday madness, and sending out a bit of Yuletide humor. Please feel free to sing out loud to the tune of Silent Night. You’ll likely get so caught up in the festiveness of the song, your co-workers may start to sing along. See – the rhyming has already begun.

From the ReadyTalk Crew to You!

From the ReadyTalk Crew to You!

Silent night, late work night
All is calm now, I just might
Wrap it up at the office for now
These to-do’s seem fairly mild
I’ll sleep in heavenly peace
Sleep in heavenly peace

(…two hours later)
What a night, crazy night!
I start to quake at the sight
These papers are slowly piling up,
I need a larger coffee cup!
My Outlook box is cursed
Outlook is certainly cursed!

(…three hours later)
Infinite night, eternal night!
Son of a gun, is that morning light?!
Eyes are bulging out of my face
A shot of RedBull – my redeeming grace
I should have just walked away
Put that dang laptop away!

8 hours, 12 hours, 24…a blur
How in the world did this mayhem occur??
I must not check inbox ‘one last time’,
I must get some rest, I’m starting to rhyme!
Closing and shutting down
Just have to write one last thing down…

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My Trip to Nepal (part 3)

November 30th, 2009 by Shawn Murry

Nepal-443After six months of preparation, the time finally came to leave. After many well wishes and sad goodbyes to my family (oh, my wife is now 6 months pregnant with boy #2), I’m set for 2.5 days of traveling. I arrive in Kathmandu and meet my teammates, 7 climbers, 1 guide, 4 Sherpas and 5 yaks.

Kathmandu is as real as a city gets – busy, dirty, colorful, full of life. We toured Hindu and Buddhist temples, but I could not keep my mind off of the climbing that I actually came to do. We finally started our adventure on day three. The Nepalese, specifically the Sherpa people, are the most gentle and truly happy people I’ve ever come across. They even out charm the Fijians. If you’ve been there, you know it hard to out-nice Fijians.

Island Peak is roughly 30 miles and 12,000 vertical feet from our starting point, Lukla. But first, we’re going to hike to Everest Base camp (17,400 ft.) and climb a bump called Kala Pattar (18,500 ft) to get the best views of Everest (29,028 ft.) and Nuptse (25,801 ft.). It takes roughly 16 days to hike this circuit, mostly due to the elevation gain and lack of oxygen. By day three, the giant peaks started to show themselves. My personal favorite was Ama Dablam (22,349 ft.). A stunning chunk of rock and snow. We followed the normal route to Everest base camp from Lukla:

  • Phadking (9,000 ft.),
  • Khumjung (12,100 ft.),
  • Tengboche (12,350 ft.),
  • Pheriche (14,000 ft.),
  • Lobuche (16,100 ft.),
  • Gorak Shep (16,900 ft.),
  • Kala Pattar (18,500 ft.),
  • down to Dingboche (14,100 ft.),
  • up to Chukkung (15,000 ft.),
  • finishing at Island Peak Base Camp (16,700 ft.).

The one exception to following the normal route was a detour to the small village of Thame. Thame is a special place as it’s home to some of the strongest and most famous Sherpa climbers. There we met Lapka Rita Sherpa, he’s done Everest twelve times. We were honored to have tea with his parents.

Along the way our group became great friends, stepped in yak dung, got sick, sat with chanting Buddhist monks, got a special blessing from the Lama Gieshe, played hacky sack and cards. We visited the hospital and the school built by Sir Edmond Hilary and were continually awed by sights of new peaks around every corner.

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Extend Your Web Conferences with the ReadyTalk Media Player

October 6th, 2009 by Mike McKinnon

Web conferencing services have expanded their uses beyond simple collaboration. Many organizations are spending a great deal of money on conducting educational webinars, training videos and sales demonstrations. These conferences are often of high production value and with a hired speaker. It only makes sense to record this conference and re-purpose it for later.

If you are going to put all that money into creating a webinar, you should also think about how you are going to distribute the content and archive it after it is made. The demand for tools that allow you to easily record, publish and distribute conferencing recordings is increasing, as organizations do more produced webinars.

We have always led the industry in content distribution and recording. With our integrated audio and web platform for one-click recording and our industry first podcast ability and hosted RSS feed. We have supplied these things to our customers at no extra charge.

With Conference Center 4, we have re-done the ReadyTalk Media Player and have added several nice new features that add to the production value of your conference recordings.

Check out this short video of the ReadyTalk Media Player.



A few highlights are:

  1. We have re-skinned the player and gave it an up-to-date look with embedded controls, a new thumbnail view and thumbnail previews. It also scales to fit in your browser to avoid scroll bars and clipping
  2. You are now also able to embed your recordings into your website or social media site of your choice. This meets your audiences viewing expectations (think YouTube) and also allows viewers to stay on your site while they watch your content. No more annoying pop-ups to watch recordings
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Paving the Way for New Media

September 8th, 2009 by Mike McKinnon

ReadyTalk and the AMA have partnered to bring you an exciting new webcast series on the practical applications of new media. The webinars will feature speakers who are implementing exciting strategies involving the new media tools of the 21st century. From using Twitter at 35,000 ft.; identifying brand influencers beyond keywords; using FaceBook to market your brand, this series will cover a lot of ground.

Our first event is this Wednesday Sept 9th entitled “The Influencer ID Advantage in Social Media”. Moving from monitoring keywords to tracking influencers is a critical shift for any organization seeking to effectively implement, maintain and grow a presence in social media. While listening is an important first step, engagement is a critical step to success. James Clark, Co-Founder of the social media agency room214, provides an overview of what an influencer is, how to ID them, and insights into the ‘Influencer – Trust – Loyalty’ process.

The second webcast on Oct 14th will be done by Dennis Yu of BlitzLocal. The webcast entitled “Facebook Marketing Tactics: How to Monetize Your Brand Through Facebook” will focus on using Facebook to create search campaigns, user targeting, track performance and take advantage of the viral loop.

The third webcast on Nov 11th is by Porter Gale, VP of Marketing, for Virgin America entitled “Twittering from 35,000 ft.” In this webcast, hear how in-flight Wi-Fi changed the social media landscape for start-up airline Virgin America. Listen to stories of real-time service recovery in the skies, the impact of tweeting brand fans, using social media to amplify press and more. Porter will share details on how a lean team monitors, manages and responds to tweets and Facebook postings.

If you are tired of listening to social media theory and want some real tactics, this is the series for you. Each speaker has immense experience in implementing new media strategies for their clients and brands. If you are serious about using new media as a marketing tool, this series cannot be missed. Register for one or for all of them, the webcasts are free of charge.

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