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Archive for the 'Web Conferencing' Category

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Going Green to Avoid the Red - Part 2

September 22nd, 2008 by Simone Verhulst

In my last entry, I addressed how the “green” affect can actually have an impact on the ‘red’ within your company, in regards to the bottom line. I also stated that by being a web and audio conferencing company, ReadyTalk is very engaged in being “green”.
The next logical question to follow up with might be, “How exactly does this green approach work?” Well, I’ve come across a few articles that address this topic and have summarized the important points below:

  • More than 25% of the population in the US today sees themselves as “green consumer” in the market. That twenty-five percent represents a hefty amount of revenue that a company can potentially reign in if their practices truly align with green requirements and ideals. http://www.earthnowexpo.com
  • Capturing a consumer that becomes an advocate for your company and brand can offer a huge return on your bottom line. The payoff for the relatively small investment in some ‘green’ corporate practices can substantially boost the kickback you receive from that investor in the long run. It will begin to breed loyalty among your current clientele. http://greenoptions.com/tag/customer-advocacy
  • Even if the initial thought of ‘going green’ seems daunting or unaffordable, paying attention to what your competitors are doing doesn’t cost you a thing. If they are downsizing or reducing budgets, opportunities may emerge for you. Instead of dwelling on the deficiency, consider the prospective business that may arise – your competition is probably doing the same. http://greencollartech.com/going-green-improve-bottom-line.htm

In the green frenzy that’s taken over corporate American in the past 5 years, is the bottom line really just the bottom line? Not necessarily, but finding ways to save money, increase profitability, and maintain credibility or even boost your image as a socially responsible business is.

Where does one start? Continuing down this green path in the next few blog posts, I will be giving you a glimpse into what we are doing here at ReadyTalk as web conferencing company to be “green”. I will also provide some examples of what other companies are doing to commit to more environmentally sound practices & ultimately turning a profit in the process.

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Going Green to Avoid the Red - Part 1

September 10th, 2008 by Simone Verhulst

Let’s be honest, going “green” has a nice ring to it. Makes us feel all warm and fuzzy. We are contributing. We are being responsible. We are treating planet earth as though it actually means something to us!

Why are companies really going green? If we strip it down to the bare bones of the matter, I think we can safely say that tone factor rings true across the board. The majority of today’s businesses want and NEED to watch their bottom line and, unfortunately, it seems like that bottom line is dwindling. This is not to say that the organization’s motives are not pure when it comes to being environmentally conscious; however, I believe that ultimately much of the push to go green is to stay out of the red.

At ReadyTalk, we are doing our part not only as a provider of web and audio conferencing services to help organizations in their cost-saving efforts, but we also contribute behind the scenes directly to sustaining our own green practices. To start, by simply being a web and audio conferencing provider we fall into the green category almost by default. By making these services available we are helping others cut back on their travel costs and carbon footprint. But again, it comes back full circle because not only do we help eliminate a certain level of emissions but we are directly saving them money in the process. Conferencing is a win/win for all involved!

So, what other ways might ‘green-ing’ your company’s work practices keep you from hovering too closely to that ominous red line? Where do you start? Who do you seek out for advice? In my next couple blogs, I’ll cover these questions and hopefully bring some practices to the table that will prove to be beneficial when deciding ways to reduce costs and make a positive environmental impact simultaneously.

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Web Conferencing for the DNC

August 20th, 2008 by Mike McKinnon

The Democratic National Convention is in town next week. There is alot of preparation going on as secruity is being put in place, routes are being mapped and highways are being closed. The Denver Post reports that some companies are forcing vacation time while others are telecommuting for the week.

Being located in the middle of Downtown Denver, we are also feeling the crunch of tightened security and increased traffic. To help the local companies out during this week, we are offering free audio and web conferencing for the week of the DNC to any company located in Denver. This is our way of saying we feel your pain and allowing you to remain productive during a week which promises to be crazy.

To learn more about this promotion, you can go to our DNC Web Conferencing Pass page.

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Web Conferencing Development

August 12th, 2008 by Mike McKinnon
Web Conferencing

We have been busy here at ReadyTalk over the past several months putting on some final additions to our new release this Fall. This release is more of a UI re-design and terminology change to keep up with the changing demands of the web conferencing market. Currently, our product allows you to manage on-demand meetings or web events. The distinguishing feature between events and meetings being that events required registration.

This created two issues for us. Customers doing on-demand meetings did not have access to a whole host of features that the event service allowed. Also, we found that due to the abundance of web conferencing terminology people were confused as to the difference.

Being that simplicity and ease of use are our guiding principles in development, we made some minor changes to the UI and language. After our release in the Fall, we are going to stop using the term “events” and simply use “meetings”.

This will accomplish two things. First, it will give those people doing on-demand meetings access to the event features that were previously unavailable to them. Second, it reduces the terminology and allows the chairperson to choose which features they need without having to understand the philosophical difference between an “event” and a “meeting”.

It is our goal to make products that are quickly grasped to ensure that our customers are at their most productive. I would love to hear your feedback on this change.

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Webinar Drop Offs

July 29th, 2008 by Mike McKinnon

What causes your participant’s to drop off of your webinar? Why are your events consistently losing listeners? Well, MarketingSherpa might have the answers. MarketingSherpa gives us this nifty little bar graph to show the to reasons for webinar drop-off. According to their research, the top reasons are:

  • Content was not as advertised
  • Presenter read from slides
  • Webinar was too salesy
  • Already knew the information
  • Webinar was 1 hour long
  • Presenter spoke slowly

As expected poor content and delivery were the top reasons people dropped off of a webinar. Luckily, ReadyTalk can help you with both. Next week, Jennifer Thomas is giving a presentation entitled “Using Your Voice Like a Pro: Tips from a Vocal Coach to Make Your Teleconferences and Web Seminars Sound Great”. We also have an experienced staff of event managers that have done hundreds of webinars and know what works and what does not. If you are thinking of doing webinars, give us a call and find out how we can help you.

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Webster Makes Webinar Official

July 15th, 2008 by Mike McKinnon

Merriam-Webster conducted their annual update of their dictionary. Now on their 11th addition, Webster has added the word webinar to their pages.

According to John Morse,Merriam-Webster’s president and publisher, webinar is “one more example of the
significant ongoing trend for electronic technologies to add words to the language.”

We have always preferred the term web seminar at ReadyTalk but it looks like webinar is here to stay. Regardless, it is certainly a testament to the impact web conferencing (and webinars) has had upon our business culture over the last several years.

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Writing Again

June 17th, 2008 by Jessica Kahn

I took a break from blogging for awhile, and now I’m ready to join Mike in writing more frequently. ReadyTalk has been growing rapidly over these past few months resulting in new faces and names to learn, new needs for processes where they didn’t previously exist, more dogs, more dishes in the kitchen, more activity. I’ve been living lead generation, producing campaigns, learning the ins and outs of Salesforce, dreaming about marketing automation software, presenting web seminars, reaching out to new partners and brainstorming how we can use conferencing to start intelligent, meaningful conversations.

During this little blogging rebirth, let’s revisit the fundamental reason why we are here, or the primary reason why I love what I do. It is this: your ReadyTalk account is a space full of power and potential. Choose your words well and be persistent and intelligent in bringing communities together, and you will fundamentally affect positive change in your unique way. Think about what you’d like to share with thousands of people around the world, and we can help you make it happen.

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The New Business Model

May 20th, 2008 by Mike McKinnon

Seth Godin had a great post the other day about the emergence of a new meeting standard. Along with the skyrocketing price of oil, the emergence of communications technologies has pushed businesses and people to think differently about the face-to-face meeting.

If we have to meet face-to-face there had better be a compelling reason to do so. Seth continues: “Here’s what someone expects if they come to see you on an in-person sales call: that you’ll be prepared, focused, enthusiastic and willing to engage honestly about the next steps. If you can’t do that, don’t have the meeting.”

I like this new standard for several reasons (us being a web conferencing company is only one of them). The most important one is presence. With web and audio conferencing prospering, it has raised the bar for all other types of meetings. Why meet face-to-face if the situation does not demand it? If you do meet face-to-face, it better be alot more scintillating and productive than something a web conference could have accomplished. In other words, you better not walk me through your PowerPoint presentation or leave me with a transcript.

What this has done is force people to think about their meeting medium. Most people must ask themselves these questions now: Am I wasting people’s time by asking them to meet me face-to-face? What is the best medium for this type of presentation? All to avoided the dreaded, “I came all the way in here for this!”

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Closing Deals with Webinars

May 1st, 2008 by Mike McKinnon

I love these types of posts. Eran Livneh, over at the MarketCapture Blog, tells about how a webinar they conducted for one of their clients helped close some deals as well as bring new leads into the pipeline.

This is the power of the webinar in action. It is a great tool for any part of the sale process. As a lead generator, the webinar worked well for their client; over 30% of their attendees were new and qualified prospects. In the case of the salesperson who closed a deal as a result of the webinar, it was used as a nurturing piece that resulted in a sale.

Obviously, at ReadyTalk, we believe in webinars as critical sales and marketing tools. They are a cost efficient way to produce persistent content that your sales team will be able to use at any point in the sales process.

Check out all the ways our web conferencing service can help.

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Scheduling Web Seminars

April 17th, 2008 by Mike McKinnon

Ken Molay over at Webinar Success posted a great survey trying to discover what days and times are best for webinars. He makes several good points about our assumptions. Like most providers, we run our webinars at 12pm MST (2pm EST). This seems to be the most popular times for most wenianrs. However, we are assuming, we do not really know. With his survey, Ken is trying to quantify what we “assume”.

Please take the survey. It will help service providers like us better schedule our events. This is for information gathering purposes only.

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