Tools to manage your account
ReadyTalk Users and Account Administrators can make the changes to accounts as needed.
Account Information
ReadyTalk User Information
Need to find international numbers or your passcode? ReadyTalk makes it simple.
Lookup International Numbers
Forgot Your Passcode?
Need to change your Chairperson Passcode? No problem, these few steps will help get it done.
How to Change Your Passcode
Changes happen. Click the link below for nformation to change your passscode.
Account Information
Need to change a passcode or pay an invoice? ReadyTalk makes it easy for account administrators to update account information.
Account Administration Center
ReadyTalk Account Administration Center allows you to manage your ReadyTalk account, add, edit and delete users and access codes, downloaded account information and create additional access codes.
Log into the ReadyTalk Administration Center
Pay Your Invoice
There are two payment options to make paying your invoice simple and convenient:
Online:
Securely pay online with MasterCard, VISA, Discover or American Express.
Mail:
Send check (made payable to ReadyTalk) to:
ReadyTalk, P.O. Box 975375, Dallas,TX, 75397-5375
ReadyTalk, P.O. Box 975375, Dallas,TX, 75397-5375
Frequently asked billing and invoice questions
A member of the customer care team is available to answer billing and invoice questions Monday through Friday from 8 a.m. to 8 p.m. ET:
- Call us at 800.843.9166 (toll-free US & Canada) or 303.209.1600 (international)
- Email us at help@readytalk.com
- Request help via an online form and we will respond to you within one business day
On my invoice, there is a Federal USF charge. What is this?
The Federal Universal Service Fund (FUSF) is a required fee that all telecommunications carriers and audio conferencing providers pay as required by the Federal Communications Commission (FCC). This fee only applies to audio conferencing. Your web conferencing, recording hosting and other one-time service charges are not subject to this fee. To learn more about the FUSF mandatory telecom fee, go to the Universal Services Administration Company website.
Where can I find a copy of ReadyTalk’s IRS form W-9?
Download ReadyTalk's W-9 form.
How can I change my invoice delivery preference?
ReadyTalk Customer Care can change your invoice format to print, email or both.
Can I receive a duplicate copy of my invoice?
While we do not mail duplicate copies of invoices, prior invoices can be emailed upon request by an approved billing contact. Contact ReadyTalk Customer Care for more information.
What is my current balance?
To check your current account balance, contact ReadyTalk Customer Care.
How can I change my billing contact and address?
Contact ReadyTalk Customer Care to add a billing contact or change your address.
What are my rates?
If you have questions about your current audio and web conferencing rates, please contact your account representative or Contact ReadyTalk Customer Care.