Using Live Event Support

Using ReadyTalk Event Chat

ReadyTalk Event Services are designed to ensure your webinar is flawless and that you get the most out of your investment.

In addition to live event coverage provided by a ReadyTalk operator, an Event Manager is available to answer questions that arise during the event.

To chat with an Event Manager:

  1. Prior to the start of your conference, go to http://www.readytalk.com/support-training/live-event-support to log in to ReadyTalk Event Chat. Bookmark this page for future use.
  2. Log in to ReadyTalk Event Chat by entering your access code and passcode.
  3. Use ReadyTalk Event Chat for any questions, concerns or issues that arise during your call that the audio operator is unable to address.

Event Chat Hours of Operation

ReadyTalk Event customers can access Event Chat during live events scheduled Monday through Friday from 9 a.m. to 7 p.m. ET (excluding holidays).

If you have questions for the Event Team outside of the Event Chat hours of operation, please feel free to contact us via email at events [at] readytalk [dot] com.

You can also contact ReadyTalk Customer Care at any time for immediate assistance, including after-hours support at 1.800.843.9166 or support [at] readytalk [dot] com.