Effective Online Training: Tips from the Experts
Sharon Moore-Adams has worked in the software training industry since 1995. She has worked with companies such as Education, Inc. (formerly Sylvan Learning Systems), Expert Solutions, Inc., and currently at Profiles International, Inc. developing and delivering instructor-led end user trainings for intranet and server-based systems.
Sharon has also managed software Help Desks and been the project manager for a variety of business management software systems. Her focus on customer service and technology background make her an dynamic and effective trainer.
Michelle Paret joined Minitab, Inc., the leading provider of statistical software for quality improvement, in 2000. In her current role as Product Marketing Manager as well as her past experience as a Minitab Trainer, Michelle has instructed thousands of customers on the application and interpretation of statistics. She has also facilitated the launch of Minitab’s web events program, and has been integral in its expansion over the years.
Her audiences have ranged from those who have little prior exposure to Minitab software to professionals with a sophisticated knowledge of statistics, and include companies such as Pfizer, Nissan, Siemens and Motorola. Michelle received her Masters in Statistics from the Pennsylvania State University.
Melanie, a Principal Analyst for Frost & Sullivan, is a renowned expert in unified communications, collaboration, social networking and content-management technologies in the enterprise. For 15 years, Ms. Turek has worked closely with hundreds of vendors and senior IT executives across a range of industries to track and capture the changes and growth in the fast-moving unified communications market.
Melanie writes often on the business value and cultural challenges surrounding real-time communications, collaboration and Voice over IP, and she speaks frequently at leading customer and industry events.