Webinars

Archived ReadyTalk Webinars

Missed a recent webinar? Want to review the content from a past session? Check out the ReadyTalk Webinar Series archives for recordings of past events. Access to the archives is free and a great way to review session tips or check out webinars that you missed.


Start Time:
Wednesday, February 23, 2011 7:00:pm EST
Category: Marketing
Sharon Moore-Adams ( Profiles International), Michelle Paret (Minitab), Melanie Turek (Frost & Sullivan)

Affordable and versatile, webinars are an increasingly popular tool for marketers, providing an excellent tool for collaboration, education, thought leadership,  training, and demand generation – the list goes on and on.

Effective online training programs can be a great benefit to your organization. Not only do you eliminate costly travel but you also add convenience for your attendees, security, and the ability to track and report. Join our panel of training experts as they dig into the details of their respective corporate online training programs to share with you their lessons learned. You will learn:

  • The essential tools to any successful online training program
  • How to increase attendance to training sessions
  • How to build interactive and engaging online training programs
  • How to measure the impact of your online training program

Interested in the whole series? Check out the other event on webinars for ecommerce and demand generation

Speaker Bio

Sharon Moore-Adams

Sharon Moore-Adams has worked in the software training industry since 1995.  She has worked with companies such as Education, Inc. (formerly Sylvan Learning Systems), Expert Solutions, Inc., and currently at Profiles International, Inc. developing and delivering instructor-led end user trainings for intranet and server-based systems.

Sharon has also managed software Help Desks and been the project manager for a variety of business management software systems.  Her focus on customer service and technology background make her an dynamic and effective trainer.

Michelle Paret

Michelle Paret joined Minitab, Inc., the leading provider of statistical software for quality improvement, in 2000. In her current role as Product Marketing Manager as well as her past experience as a Minitab Trainer, Michelle has instructed thousands of customers on the application and interpretation of statistics. She has also facilitated the launch of Minitab’s web events program, and has been integral in its expansion over the years.

Her audiences have ranged from those who have little prior exposure to Minitab software to professionals with a sophisticated knowledge of statistics, and include companies such as Pfizer, Nissan, Siemens and Motorola. Michelle received her Masters in Statistics from the Pennsylvania State University.

Melanie Turek

Melanie, a Principal Analyst for Frost & Sullivan, is a renowned expert in unified communications, collaboration, social networking and content-management technologies in the enterprise. For 15 years, Ms. Turek has worked closely with hundreds of vendors and senior IT executives across a range of industries to track and capture the changes and growth in the fast-moving unified communications market.

Melanie writes often on the business value and cultural challenges surrounding real-time communications, collaboration and Voice over IP, and she speaks frequently at leading customer and industry events.

Start Time:
Thursday, February 10, 2011 7:00:pm EST
Category: Other
Terry Barber

It used to be that companies were mainly dependent on external marketing to drive top line sales - but times have changed. Learn from America's Most Inspiring Companies and how they have evoked enthusiasm and passion in and through their employees and customers to help drive top tier growth.

In this webinar, you will get a "behind the curtain" look at the research project that has businesses buzzing about the dramatic shift in power from ROI (return on investment) to RO-I (Return on Inspiration).

  • Get a glimpse at how social media is playing a key roll in engaging employees and customers.
  • Identify four different ways your company could become a Most Inspiring Company
  • See how the message lived out by employees is driving customer loyalty
  • Discover creative ways these companies are inspiring their employees without spending a lot of money

Over 1700 respondents participated in this research project, providing us with the first ever consumer-centric Most Inspiring Companies® ranking that was published in Forbes®, May 2010. Not only did respondents provide a ranking but they also provided over 11,000 words of explanation, making it clear that if a company is going to thrive in this competitive environment, they absolutely must learn to make a shift from ROI to RO-I. Seats are limited; register now to reserve your place!

**Note** This program,ORG-PROGRAM-73322, has been approved for 2.0 (Specified -Strategic Business ) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.

Speaker Bio

Terry Barber is a speaker, author and Architect of Branded Communities. For the past 20 years he has been a consultant businesses how to inspire their constituents to give and get involved. Some of the organizations he served include Johns Hopkins Sidney Kimmel Cancer Center, Duke Cancer Center, AARP Foundation, and the ALS (Lou Gehrig Disease) Assn. For more information, visit www.inspirationblvd.com.

Terry created and launched the first ever consumer-centric study on who the Most Inspiring Companies™ are in America and to learn how these companies became so successful at getting customers to follow and promote their mission. The findings from the research was first published in Forbes, May 2010 and reprinted in numerous business journals around the world. It was valued and used by many multi-national companies including Microsoft, McDonalds, and Southwest Airlines.

Start Time:
Thursday, January 27, 2011 7:00:pm EST
Category: Management
Richard Betts and Todd Brown

Join us in exploring seven business-killing traps that every owner must avoid. From poor hiring to sloppy accounting to weak branding - learn how to avoid these common mistakes that ultimately cause many businesses to fail.

Speaker Bio

Richard Betts

Richard Betts is the founder and President of ASAP Accounting and Payroll Services, Inc. A successful property developer in Texas in his younger years, Richard succumbed to the lure of the mountains and Telluride in the 1970s, but he retains his Texan roots, colorful sayings, and some of his accent.

Recognizing a need for business services in Telluride, he established ASAP in 1990, and has been the driving force behind bringing technological innovation to the industry, and growing ASAP across Colorado and the rest of the country as satisfied customers spread the word.

Todd Brown

Todd Brown is ASAP's Business Coach and internal Director of Operations. Todd had a career as an operations executive with Anheuser-Busch and Sara Lee in the US and Europe before moving to Telluride full-time. He is now using his business and education experience to coach clients to adopting better business practices.

Start Time:
Tuesday, January 25, 2011 7:00:pm EST
Category: PR
Christine Perkett

This topic will explore the importance of PR professionals using their connections, relationships and influences to help positively influence others or drive awareness (or directly drive customers) for their clients. Learn how to drive your online footprint so that reporters (and other constituents) might see some greater value in working with you - or at least respect, listen to you and trust that you've got good things to share.

During this session, you'll be able gain a better understanding of how to take your social media skills - in any industry - to the next level and learn the ins and outs of how any company or industry can adopt and achieve value in social media effectively. You will hear real-life examples from both emerging and conventional businesses that are successfully engaging their audience and expanding their online brand awareness and credibility through the use of social media.

It takes more than just simply using the popular social media tools to communicate with your audience - and Christine Perkett and Lisa Dilg will provide an interactive session that teaches how to genuinely engage, listen, and create compelling content to your target audience. This will also include live assessments and on-the-spot recommendations during the presentation.

Speaker Bio

Christine Perkett founded PerkettPR - a public relations, social marketing and interactive digital services firm - in 1998, and has been consistently recognized as an innovative PR and social marketing industry leader. She is one of the "100 Most Powerful Women on Twitter," listed a "Top Influential Women in Tech" by Google's Don Dodge, one of the "Top 25 Authorities Moving PR Forward" by Traackr, "Best Communications/IR/PR Executive" of the year from the American Business Awards, highlighted as a Twitter-savvy CEO in BusinessWeek's Social Media Report for two years.

Christine has been a regularly-featured speaker on the subject of merging traditional PR and new media across industries, including business, fashion, architecture and design, technology and more. Christine is a mom of two boys and three dogs and a marathon runner in her "spare time" - most recently completing the 2010 Boston Marathon. Connect with Christine on Twitter: @missusP, LinkedIn, or with PerkettPR on Facebook.

Start Time:
Thursday, January 20, 2011 7:00:pm EST
Category: Marketing
Tore Steen

The advent of social networks, the noisy nature of the web and reliance on our community to inform decisions all have led to a shift in success metrics for a website:

  • Quality of site traffic has become more critical than quantity of site traffic
  • Interactions on the site means more than just time on site
  • Sharing content with friends drives more revenue than passive page views

Success on today's Internet, the social web, is driven by a set of new metrics that require knowledge of the user to create compelling and relevant experiences. But, how do you get there? This session will cover best practices in improving online registration to drive revenue and better engage with your users. Specifically, join us to learn how to:

  • Boost engagement and monetize users through content personalization
  • Provide compelling incentives to turn more anonymous visitors into active members on your site
  • Collect rich user profile data without sacrificing conversion rates
  • Leverage the social networks on your site to facilitate member acquisition

     

Speaker Bio

Tore Steen is the VP of Marketing at Janrain and brings over 15 years of experience in online marketing, advertising and strategic business development to his current role at Janrain.

Prior to Janrain, Tore was VP of Business and Corporate Development for WebTrends where he oversaw key partner relationships. At EarthLink, Tore served as Director of Business Development. Earlier in his career, Tore was the eBusiness Development Director for AAA.com. Tore earned an MBA from Duke University and a BA in Political Science from the University of Notre Dame.

Start Time:
Wednesday, January 12, 2011 7:00:pm EST
Category: Other
Kendra Lee

So you’ve run some lead generation campaigns but haven’t gotten the results you expected. Now you want to know what went wrong and what to change to fill your pipeline.Execution can make the difference between a 57% response rate and no responses at all.

From activities, electronic tools, set-up, and follow-up, your success is in the details. We’ll talk about why specific activities aren’t getting responses and how you can tweak them. We’ll look at the tools you need to better manage campaign execution and lead follow up, and how to set up your campaign for easier execution.

Join Kendra Lee, prospect attraction expert and author of the award-winning book Selling Against the Goal, and uncover how to:

  • Turn “no thank you” replies into opportunities
  • Design an execution plan that won’t slip
  • Refine your emails for higher response rates
  • Identify leads, see click-throughs and track results with less effort
  • Get accurate lists – including email addresses
  • Use events to demonstrate your expertise and attract leads
  • Choose the best tools for web-based lead generation
  • Identify people on your staff who can pick up the slack
Speaker Bio

Kendra Lee founded KLA Group in 1995.She is a top IT seller, sales advisor and business owner who knows how to shorten time to revenue in innovative ways. She is the author of the best selling book Selling Against the Goal: How Corporate Sales Professionals Generate the Leads They Need

Under Ms. Lee’s direction her organization has assisted sellers in increasing referrals more than 328% in just 7 weeks, penetrating SMB markets in just 6 weeks, driving new client acquisition more than 31% year to year, and increasing annual revenue. Specializing in the IT industry, KLA Group works with manufacturers, distributors, and channel resellers launching new product offerings, penetrating new markets, or experiencing mergers and acquisitions to penetrate new markets, break in and achieve forecasted revenue projections in the SMB market.

Articles about or by Ms. Lee have appeared in numerous publications, and she is a frequent speaker on improving sales performance.

Start Time:
Wednesday, December 15, 2010 7:00:pm EST
Category: Marketing
Mike McKinnon

Are webinars part of your demand generation mix? If not, you are missing out on an important piece in your demand generation programs. Webinars are a unique content vehicle that allows you to accurately gauge depth of interest. Or, in other words, how interested is your prospect in solving their problem – how engaged are they? Additionally, webinars, by virtue of a well crafted title, allow participants to qualify themselves by the simple act of registering. Join us for this one-hour session and you will learn:

  • The unique characteristics of a webinar that make it an essential part of a demand generation program
  • The importance of a well crafted title in your webinar programs
  • How to measure depth of interest and engagement
  • How to create polling & registration questions that really drive qualification

If you are looking to start your own webinar series or optimize your current one, this is the webinar for you!

Speaker Bio

Mike has worked at ReadyTalk for the past five years. Most recently, Mike manages all of ReadyTalk’s demand generation programs. With 12+ years of experience in marketing, PR and market research, he brings a wide breadth of knowledge to his job that he applies nearly everyday in his quest to satiate the sales team with qualified leads.

PPC programs, prospect and nurturing campaigns, sales campaigns and tele-prospecting are just some of the programs he manages. Mike came from the software company 3i, where he managed their international reseller network for 3 years.

Start Time:
Thursday, December 09, 2010 7:00:pm EST
Patty Kreamer

It's that time of year when everyone seems to turn into Scrooge. Well this year, you don't have to! If the holidays make you miserable because clutter and chaos are ruling your life, then this program is for you. Patty’s program offers simple, practical solutions on how to organize your life and WIN the clutter battle once and for all - all year round!

  • Learn the 3 steps to organizing successfully.
  • Discover how to make quick, logical decisions.
  • Find Out how to easily maintain the daily flow of paper.
  • Implement the E.A.S.Y. system -- Organizing has never been easier.
Speaker Bio

Patty Kreamer, CPO® (Certified Professional Organizer) is the President of Kreamer Connect, Inc., a Pittsburgh-based company that works with residential and corporate clients to become more productive and perform better while at the same time simplifying their work and lives.

Patty is an author, consultant, speaker and professional organizer who is seen regularly in the media. She shares her fun and energetic style with the audiences of publications like The Pittsburgh Post Gazette, Pittsburgh Business Times, and through television shows like LifeQuest, KDKA's Morning Show, and One on One with Lee Adams.

Patty is the Founding Past President of the National Association of Professional Organizers - Pittsburgh chapter and Past President of and The National Speakers Association - Pittsburgh chapter.  Patty was named Women's Business Network's 2007 Woman of the Year as well as one of Pennsylvania’s Best 50 Women in Business and one of Pittsburgh’s Fastrackers in 2005.

Start Time:
Tuesday, November 16, 2010 7:00:pm EST
Category: Management
Jeffrey Hurwit

The legal landscape for tax-exempt organizations has changed more in the most recent three years than in the previous three decades. This workshop will highlight important trends in nonprofit law, regulation, and governance, as well as focus on practical and strategic responses for board and staff leaders. Major topics include:

  • Increased regulation and governmental scrutiny;
  • Developing standards (and misconceptions) regarding nonprofit governance;
  • Heightened liability concerns;
  • The nonprofit entrepreneur: growing efforts to generate sustainable revenue; and
  • The economic crisis and nonprofits in transition: Mergers, affiliations, dissolutions.

The workshop will be led by leading nonprofit lawyer, Jeff Hurwit, who has also served as staff attorney to a large nonprofit organization and an Assistant Attorney General overseeing Massachusetts nonprofit organizations.

Speaker Bio

Jeffrey M. Hurwit is founder of the law firm Hurwit & Associates of Newton, Massachusetts, which provides comprehensive legal counsel exclusively to tax-exempt organizations, foundations and charitable donors. Clients include educational, health, human service, environmental, arts, advocacy, and professional organizations throughout the US and abroad. He is Counsel to the Boston-based law firm of Burns & Levinson LLP.

Mr. Hurwit was the recipient of the American Bar Association's Outstanding Nonprofit Lawyer award in 2005. Currently emphasized areas of counsel include nonprofit mergers and collaborations, nonprofit/for-profit structures and conversions, the taxation of unrelated business income, and governing board structure and responsibilities.

In 1978, Jeff received a B.A. magna cum laude from Duke University in Middle East Studies. He received a J.D. from Boston University School of Law and became a member of the Massachusetts Bar in 1982.

Start Time:
Tuesday, November 09, 2010 7:00:pm EST
Category: Marketing
Craig Agranoff

Join Craig Agranoff, an entrepreneur, national Social Engagement consultant as well as a noted specialist in online reputation management and monitoring, for this free webinar on November 9th at 2pm EST to learn how to use mobile marketing techniques to reach out to your customers and drive repeat business.

The latest study by Pew Research says that 72% of American adults use their mobile phones for text messaging. That number jumps to 87% for teens. The average e-mail open rate hovers around 15% while the average SMS open rate is close to 90%. This Webinar will show you techniques for developing an SMS database and some good practices for running campaigns to effectively drive revenue for your business.

Who Should Attend: Marketers and small business owners alike - does your business have a hook for customers that include discounts, events, or "can't miss" opportunities—then this event is a must!

Speaker Bio

Craig Agranoff is an entrepreneur, and national Social Engagement consultant as well as a noted specialist in online reputation management and monitoring. He has worked with many Internet startups and founded the tech blog sCommerce.com and Rev2.org. He was also a Tech/Social Media Correspondent in the New Times, and VentureBeat.com. Currently he is a columnist for InternetEvolution.com and The Palm Beach Post.

His first book Do It Yourself Online Reputation Management was recently published and is available on Amazon. His second book Checked-In: How To Use Gowalla, Foursquare and Other Geo-Location Applications For Fun and Profit was just released as well and is available for purchase on Amazon. Agranoff is currently working on his third book entitled “Unreal Potential” which discusses how to use augmented reality apps for business. It should be published later this year.

Additionally, in his spare time, Craig’s the Pizza Expert and founder of WorstPizza.com.