Careers at ReadyTalk

Ready to change the future of work?
Thank you for exploring ReadyTalk when considering your next Career Opportunity.

"What I love most about RT is that I will learn something new everyday that I didn't know before. It may range anywhere from new gadgets that are up and coming to learning about integration of languages and frameworks."

Our Values
Strive for Excellence
Do What You Say You’ll Do
Listen to Others for Understanding
Do the Right Thing
Bring Best Thinking Together
Some of our favorite benefits
Voted Best Place to Work
Charitable Contribution Match
RTD Eco Pass
Fully Stocked Kitchen
401k Retirement Plan
Tuition Reimbursement
Adoption Assistance
Generous Health Savings Account (HSA) Contributions
Community Service Volunteer Hours
Wellness Allowances (race fees, gyms, etc.)
ReadyTalk Ready to Return Program
What is Ready to Return?
The Ready to Return program is a 22-week paid internship program designed for individuals who long to return to work after a hiatus. This program supports both part-time and full-time hours, see Ready to Return postings for job postings and click here to learn more.

ReadyTalk Internship Program

Every Summer at ReadyTalk a new Internship Team is formed and from day one Interns can expect an exciting adventure where they will be getting hands-on experience with some of the industry’s state-of-the-art tools and methodologies.

Ready to join us?

All
Product
Engineering
Business
Ready To Return
Internship
If you don’t see a position that interests you right now, click below to learn how you can make a difference at ReadyTalk.
Engineering
Software Engineer (Salesforce & Backoffice)
#java #salesforce #spring

At ReadyTalk, the Salesforce and Billing developer is responsible for designing, implementing and deploying solutions for our internal clients, using Apex and Visualforce, Java, SQL, Spring and other technologies. Because this role involves frequent interaction with other departments, the Developer must be able to communicate well with individuals who have varying technical abilities.

Catch a sneak peek here: https://www.readytalk.com/rt/jobs/engineering.html

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At ReadyTalk, the Salesforce and Backoffice developer is responsible for designing, implementing and deploying solutions for our internal clients, using Apex and Visualforce, Java, SQL, Spring and other technologies.

Because this role involves frequent interaction with other departments, the Developer must be able to communicate well with individuals who have varying technical abilities. Quality is key, as is an ability to understand customer requirements and translate them into a technical reality that is extendable and maintainable.

Duties

  • Work within the company's software development lifecycle process
  • Collaborate in the planning, design and development for a release
  • Present design issues, questions and suggestions for alternate ways of implementing a feature to the Product team
  • Work with Customer Support to help troubleshoot technical customer problems

Required Skills/Experience (Who you Are)

  • Proven ability to deliver high-quality, reliable code implemented on schedule
  • Understanding of software development process
  • Professional and effective verbal and written communications skills
  • Ability to effectively prioritize and complete multiple development tasks
  • Ability to work in a fast-paced, often-changing environment
  • Strong problem-solving skills and attention to detail
  • Good time-management, planning and organization skills
  • Strong oral and written communication skills
  • Ability to work collaboratively with others

Technical Interests and Experience Required (What you Know)

  • Requires a bachelor’s degree (preferably in Computer Science) and 5+ years of professional experience
  • Strong OO design skills
  • Experience with DI Frameworks (Spring, Spring Integration) 
  • Java
  • Solid knowledge of SQL and relational database design
  • Web development (Javascript, Angular, etc.)
  • Experience with ETL a plus
  • Experience with Salesforce development a plus (Apex and Visualforce)
  • Experience with Agile development practices a plus

Catch a sneak peek here: https://www.readytalk.com/rt/jobs/engineering.html

AA/EOE
M/F/D/V
Drug-free Workplace

PGi participates in E-Verify. To learn more, please visit : http://www.uscis.gov/

 

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Engineering
Full Stack Developer
#Opensource #Security #ServerSide

Are you a Software Engineer obsessed with high technical performance? If so, you might be a good candidate for this job. Server Side software engineering requires a deft touch, part art, part black magic and such a code wizard is a master of many things. From real time streaming to high availability, it’s a big playground where a foolish move can have dire results, but that sweet spot between daring and discretion is a whole lot of fun. 

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Are you a Software Engineer obsessed with high technical performance? Are you paranoid about the security of programs you write? Do you daydream about highly available systems and cringe at the thought of downtime? If so, you might be a good candidate for this job. If the phrases “time to bust out the Cray” and “hacking the Gibson” only make you chuckle, you may just find a home here at ReadyTalk. Server Side software engineering requires a deft touch, part art, part black magic and such a code wizard is a master of many things. From real time streaming to high availability, it’s a big playground where a foolish move can have dire results, but that sweet spot between daring and discretion is a whole lot of fun. Bring your Open Source and Agile skills and join ReadyTalk! A little bravery never hurt any of our Engineers either!

The Software Engineer team at ReadyTalk lives and breathes Java, Linux/Unix, POSIX and other varied language platforms.

About ReadyTalk:

From small virtual meetings to large web events, ReadyTalk provides audio, web and video conferencing services that are affordable and easy to use, so you can focus on the substance of the meeting, not the technology behind it. In 2000, a fearless and persistent team of entrepreneurs set out to build a great audio and web conferencing technology company. ReadyTalk wanted to build a company that we would all be extremely proud of – one that succeeded in the market because of great products that you can help build!

Requirements

  • Bachelors degree in Computer Science or equivalent degree
  • Flexibility to work outside of business hours as a release schedule requires
  • Participate in a on-call rotation supporting our production service
  • 5 plus years in software development experience

Duties

  • Develop and maintain a highly available, distributed system
  • Work within the company's software development lifecycle process
  • Collaborate in the planning, design and program development for a release
  • Present software design issues, questions and suggestions for alternate ways of implementing a feature to the Product Engineering team
  • Work with Customer Support to help troubleshoot technical customer problems

 

Skills

  • ReadyTalk’s Software Engineeers' have the proven ability to deliver high-quality, reliable code implemented on schedule
  • Understanding of software development process
  • Professional and effective verbal and written communications skills
  • Ability to effectively prioritize and complete multiple development tasks
  • Ability to work in a fast-paced, often-changing environment
  • Strong problem-solving skills and attention to detail
  • Good time-management, planning and organization skills
  • Ability to work collaboratively with others
  • High level scripting Java frameworks of Spring, Guice, Hibernate, Struts and Freemarker

Technical Interests and Experience

  • Distributed, fault-tolerant systems
  • Broadcast of rapidly changing, latency-sensitive data
  • Engineering for efficient use of bandwidth, CPU, and memory resources
  • High-performance concurrency control in distributed and shared memory environments
  • Cache coherency models
  • Rigorous use of cryptography and authentication
  • Peer-to-peer and client/server networking in unreliable, real-world environments
  • Load simulation and analysis
  • Maintaining backwards and forwards compatibility among components during incremental system upgrades
  • Abstractions for component reuse and test automation
  • Programming on Linux and other POSIX operating systems
  • Relational database design and use

 

Catch a sneak peek here:https://www.readytalk.com/rt/jobs/engineering.html

AA/EOE
M/F/D/V
Drug-free Workplace

PGi participates in E-Verify. To learn more, please visit : http://www.uscis.gov/

 

 

                                           

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Business
Customer Success Manager

Customer Success Managers (CSMs) are responsible for providing a high level of service and support to our customers with a focus on relationship building, account growth and fostering business partnerships. Responsibilities will include new account transitions from our Sales Department, on-boarding and training, promoting adoption and loyalty, and generating referrals. Additionally, the Customer Success Manager will partner with our Marketing Team to identify and build automated relationships.

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Description:
Customer Success Managers (CSMs) are responsible for providing a high level of service and support to our customers with a focus on relationship building, account growth and fostering business partnerships. Responsibilities include new account transitions from our Sales Department, on-boarding and training, promoting adoption and loyalty and generating referrals. Additionally, the CSM will partner with our Marketing Team to identify and build automated relationship programs that support the growth of existing customers, expand usage and provide customer referrals for the ReadyTalk Sales Team. 
 
Our CSMs are self-motivated, well organized, and are creative problem solvers. They have excellent communication skills (verbal and written), and understand the importance of working closely with ReadyTalk’s overall sales and client services team. 

We are looking for someone who can demonstrate these attributes along with an energetic, persistent and outcome-focused passion for customer service and business success.

Responsibilities:

Transition new customers from the initial sales process to the Account Management Team

Partner with Account Management Team in identifying strategic opportunities for growth and assist in closing new business through a team sales approach

Retain, grow and manage customer accounts through proactive methods:

  • Provide support, training, and address technical service needs for new and existing customers
  • Create account “stickiness” through customized training sessions, webinar consultation, and utilization of our productivity and integration tools
  • Identify potential ‘at-risk’ or ‘growth’ accounts and proactively ensure account health and overall retention; reduce churn
  • Build relationships with all key account contacts through proactive face to face, phone, and on-line interactions
  • Identify growth opportunities and pass them to the account team
  • Respond to customer inquiries in a timely manner and escalate properly as needed
  • Communicate with existing account holders to discuss service experiences and obtain feedback on new feature opportunities
  • Work with new and existing customer base to identify opportunities for referrals, growth and account saturation to pass along to Account Manager for follow up
  • Address incoming billing concerns and issuance of any applicable charges and credits
  • Achieve monthly/quarterly revenue team quota by retaining and growing accounts

Requirements:

  • A proven commitment to providing exceptional customer service and support along with a strong relationship building background and measurable growth in account growth and retention
  • 3+ years of experience in an Account Management, Sales, or Customer Success role, preferably in the technology industry
  • Bachelor’s degree OR equivalent work experience (min 4 years) in lieu of degree

Skills and Proficiencies:

  • Effective and professional communication skills (verbal and written)
  • Ability to prioritize and manage multiple projects and tasks in a timely manner
  • Strong attention to detail
  • Ability to solve problems independently and work well with various team members across different departments
  • Proven ability to build and maintain strong, trustworthy relationships with customers and colleagues
  • Technical curiosity and aptitude to learn and consult with customers about technical aspects of the RT service
  • Self-motivated with strong desire to achieve team and individual goals without daily direction from management
  • Proficient with MS Office products (Outlook, Word and Excel)
  • Salesforce experience is a strong plus, Gainsight experience helpful
  • Experience using audio and web conferencing platforms is a plus

 

 

Catch a sneak peek into our Sales Team here: https://www.readytalk.com/rt/jobs/business.html

AA/EOE
M/F/D/V
Drug-free Workplace

PGi participates in E-Verify. To learn more, please visit: http://www.uscis.gov/

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Business
Account Executive
#BtoB #socialselling #technology

ReadyTalk’s Account Executive will be responsible for generating revenue and developing new business through list conditioning, cold calling, networking, social media and new/established verticals. This candidate is energetic, persistent and outcome-focused with a passion for success. Our Account Executives also have an internal drive that will allow them to thrive.

Catch a sneak peek into our Sales Team here: https://www.readytalk.com/rt/jobs/business.html

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ReadyTalk’s Account Executive will be responsible for generating revenue and developing new business through list conditioning, cold calling, networking, social media and new/established verticals. This candidate is energetic, persistent and outcome-focused with a passion for success. Our Account Executives also have an internal drive that will allow them to thrive.

During the first 90-days, the Account Executive will be focused on learning the front end of our sales process, which will include shadowing our account executives, cold calling, list conditioning and product demonstrations. The focus of this period is to build a pipeline of prospects, learn the product and ReadyTalk sales culture and process. ReadyTalk’s Account Executives succeed with a competitive salary and bonus program.

Account Executive Requirements

  • Bachelor’s Degree preferred or equivalent experience
  • 3 years minimum of experience in B to B Sales is required
  • Strong ability and experience communicating and selling to IT professionals
  • Strong understanding of technology

 Account Executive Duties

  • Managing all aspects of building and maintaining a sales pipeline
  • Creating and managing a strategic account penetration plan
  • Planning daily-weekly-monthly sales activity
  • Creating and executing campaigns targeting prospects
  • Qualifying prospects
  • Performing web-based demonstration
  • Transferring seamlessly new business sales to the Account Management team
  • Using sales force.com to manage and update sales activities                                        

 

Account Executive Skills

  • Strong qualifying skills for cold calling and building their own prospecting list
  • Comfortable selling to “C” level executives
  • Ability to navigate a sale with multiple decision makers
  • Strong verbal and written communications skills
  • Ability to build and maintain strong trustworthy relationships
  • Capacity to work in a fast-paced, often changing sales environment
  • Strong problem-solving and attention to detail skills
  • Effective time-management, planning and organization skills
  • Aptitude to effectively prioritize and complete multiple task
  • Ability to work collaboratively with others
  • Proven ability to deliver high-quality, result based work
  • Capacity to manage themselves
  • Ability to thrive in a startup environment
  • Proficient in Microsoft Office
  • Experience with salesforce.com and CRM software is a PLUS
  • Comfortable using and learning new sales based technologies

 

Why work in Sales at ReadyTalk?

  • Best Companies to Work for in Colorado!
  • Leading edge technology with challenging work and talented contributors
  • A great culture – collaborative work environment and open-door policy
  • Excellent benefits – ESOP, medical/vision/dental insurance 100% paid for our employees and their family, 401K and Flexible Spending programs, RTD Ecopass, tuition reimbursement and subsidized gym membership
  • Weekly yoga classes, free gym access, massage therapist, chiropractor, bikes and a locker room area, fully-stocked kitchen complete with snacks and beer, a Nintendo Wii with Guitar Hero, an X-box 360
  • Charitable contributions – donate 20 hours of your time to charities of your choice. ReadyTalk also matches your donations.
  • Celebrations to reward and recognize hard work from team achievements

Catch a sneak peek into our Sales Team here: https://www.readytalk.com/rt/jobs/business.html

AA/EOE
M/F/D/V
Drug-free Workplace

PGi participates in E-Verify. To learn more, please visit : http://www.uscis.gov/

 

 

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Engineering
Javascript Developer
#Opensource #Agile #Futureofwork

From Node to Electron to Cordova. Is this the Future of Development? We think so! Are you an experienced and adventurous JavaScript developer? Then ReadyTalk might be a great fit for you! Development is an ever changing landscape of frameworks and ideas and it can be a jungle to navigate, but the savvy developer can transcend fads to find appropriate tools to solve the task at hand. At ReadyTalk we’re seeking out clever, dedicated developers who enjoy what they do. 

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From Node to Electron to Cordova. Is this the Future of Development? We think so!  Are you an experienced and adventurous JavaScript developer? Then ReadyTalk might be a great fit for you!

Development is an ever changing landscape of frameworks and ideas and it can be a jungle to navigate, but the savvy developer can transcend fads to find appropriate tools to solve the task at hand. At ReadyTalk we’re seeking out clever, dedicated developers who enjoy what they do. Whether it’s interfacing with existing systems or pushing forward with new frameworks, it’s a fun and exciting job that always leads to new ideas. As a bonus? ReadyTalk is a fun, relaxed place to work; plus, free beer! Did we mention the beer? Just saying.


Requirements

  • Bachelors degree in Computer Science or equivalent degree
  • Flexibility to work outside of business hours as a release schedule requires

Duties

  • Design and develop web, desktop, and mobile applications
  • Work with product management to define user features and scope releases

Skills

  • Problem solving. How do we make a task easier? How do we make it run more efficiently? How do we make it more maintainable and stable?
  • Curiosity. What’s on the horizon in web development? What’s been done and what doesn’t work?
  • Communication. Ability to share your ideas and work with other awesome engineers in a collaborative environment.
  • Understand the Agile development lifecycle.

Technical Skills

  • Advanced JavaScript, HTML, and CSS skills a must
  • Experience with NodeJs, AngularJS, and Cordova a plus
  • Full Stack Developer
  • Experience with build processes and tools: Gradle? Gulp?
  • Can you use a *nix shell?
  • Scripting languages! Groovy, Bash...ksh?
  • Understanding cross-platform compatibility and debugging

Catch a sneak peek here: https://www.readytalk.com/rt/jobs/engineering.html

AA/EOE
M/F/D/V
Drug-free Workplace

PGi participates in E-Verify. To learn more, please visit : http://www.uscis.gov/

 

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Business
Talent Acquisition Specialist - Technical
#toptechnicaltalent #outsidethebox #passionforpeople

ReadyTalk, a PGi Company, is a collection of talented people who are passionate about building innovative and useful software-based products. We provide audio and web conferencing services that are highly reliable, affordable and easy to use, so customers can focus on the substance of their meeting rather than the technology behind it. And when they need support, we make it quick and easy for them to connect with a knowledgeable and helpful professional.

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Talent Acquisition Specialist - Technical

 

ReadyTalk, a PGi Company, is a collection of talented people who are passionate about building innovative and useful software-based products. We provide audio and web conferencing services that are highly reliable, affordable and easy to use, so customers can focus on the substance of their meeting rather than the technology behind it. And when they need support, we make it quick and easy for them to connect with a knowledgeable and helpful professional.

 

The Talent Acquisition Specialist will complete the full cycle of recruiting activities to find and select top talent. He/She will source and recruit candidates using a variety of outlets, such as job postings and social media, while effectively targeting the right kind of candidates for the job. Throughout this process, he/she will develop relationships with prospective talent, seek out and recommend creative new ways of sourcing talent and support departments by meeting staffing goals through identifying key talent and proactively using tools to recruit quality associates throughout North America.

 

Requirements

  • Bachelor’s degree OR 4 years of relevant experience in lieu of a degree AND 3 years of technical recruiting experience
  • 2 years utilizing and maintaining an applicant tracking system
  • PHR Certification, AIRS Certification, Linkedin Certification is preferred

 

Skills

  • Solid oral and written communications skills
  • Must be able to effectively prioritize and complete multiple tasks
  • Work collaboratively with others both in person and virtually
  • A hunter mind set and not hesitant to pursue candidate leads
  • Engaged with the technical talent communities, local and virtual
  • Solid understanding of Microsoft Office with intermediate proficiency in Word, Excel, Outlook, and PowerPoint
  • Demonstrated aptitude and intermediate proficiency with Human Resources technologies

 

Duties

  • Complete the full-cycle recruiting process
  • Consult with managers
  • Utilize HR systems and Processes
  • Employment Brand Ambassador
  • Analysis, metrics, NDA’s, etc.
  • Comply with all applicable Federal, State, and Local regulations
  • Complete tasks and responsibilities associated with projects, initiatives, and assignments

 

 

AA/EOE
M/F/D/V
Drug-free Workplace

 

PGi participates in E-Verify. To learn more, please visit : http://www.uscis.gov/

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Business
Demand Generation Manager
#Marketo #Analytics #Creativity

Ensuring that our prospects and customers are realizing value from using our products and services is critical to our success.  Each functional group across ReadyTalk is responsible for this and serves that goal in a unique way, and marketing plays a key role.

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Ensuring that our prospects and customers are realizing value from using our products and services is critical to our success.  Each functional group across ReadyTalk is responsible for this and serves that goal in a unique way, and marketing plays a key role.

As a Demand Generation Manager for ReadyTalk, you will be responsible for the planning and execution of demand generation activities to acquire new customers, generate demand for ReadyTalk’s products and services, and drive leads to our direct sales organization. Experience across a broad range of activities, including email marketing, webinars, marketing automation, lead nurturing, campaign analysis and related activities aimed at delivering successful campaigns is required.  This role reports to the Director of Product and Marketing and will work closely with the marketing, product, sales and customer success teams to ensure we are creating and executing marketing campaigns with maximum success.

Key Responsibilities

  • Build strong, integrated marketing programs using a mix of content marketing, advertising, search engine optimization, email marketing, webinars, remarketing and marketing automation systems to drive MQLs and ultimately revenue.
  • Plan, develop and execute our email marketing campaigns from start to finish effectively generating and nurturing leads to develop a qualified sales pipeline.
  • Create new and optimize existing lead generation and nurturing activities for outbound and inbound channels.
  • Create and develop integrated programs and campaigns in alignment with new product launches, co-marketing campaigns, existing product upsell and cross-sales, and new market development.
  • Monitor, test, analyze and report on email campaign results and KPIs, highlighting successes, trends and opportunities to enhance and improve effectiveness.
  • Define segmentation of prospect data to support campaign strategy and marketing tactics; purchase lists, perform segmentation and targeting.
  • Manage marketing email and landing page campaign calendar and activities to account for email frequency, persona targeting, and message consistency.
  • Qualify and execute on new programs such as content syndication, advertising campaigns, and webinar series strategies to cost-effectively generate new leads based on success or failure of previous campaigns.
  • Oversee the strategy for our webinar series, including recruiting and interacting with guest speakers, webinar promotion, editing PowerPoint presentations, creating email templates and campaigns within Marketo for metrics reporting, and expanding the program while ensuring it remains effective.
  • Qualify and execute against programs to cost-effectively generate new leads based on success or failure of previous campaigns.
  • Stay abreast of best practices, current trends and technology developments in demand generation.

 
Requirements

  • Minimum 5+ years’ relevant B2B software marketing experience; 3+ years’ experience in email/push marketing or other online direct marketing.
  • Creative, open-minded, and enthusiastic about seeking new solutions to challenges.
  • Comfortable multi-tasking and eager to take on more projects.
  • Experience working with sales organizations as it relates to successfully executing a campaign, gaining buy-in and gathering feedback.
  • Strong technical knowledge of Marketo (Certified Expert is a plus) and working knowledge of Salesforce
  • Strong interpersonal skills; ability to influence others without formal authority.
  • Marketing analytics experience a strong plus.

 
Necessary Skills and Education

  • Excellent communication skills - both written and oral - including writing marketing campaigns to generate engagement.
  • Must be able to writing B2B marketing email  copy and set up lead nurturing programs
  • HTML/CSS skills are highly desired.
  • Strong organizational skills and ability to meet deadlines in a fast-paced environment.
  • BA/BS degree in Marketing
  • Experience in customer marketing is a plus

Catch a sneak peek into our Marketing Team here: https://www.readytalk.com/rt/jobs/business.html

AA/EOE
M/F/D/V
Drug-free Workplace

PGi participates in E-Verify. To learn more, please visit : http://www.uscis.gov/

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Business
Business Systems Analyst
#operations #salesforce

The Business Systems Analyst plays a key role in the development and implementation of critical business systems, focused primarily on ReadyTalk’s CRM, Billing and Admin Center systems. This position is responsible for identifying, prioritizing, defining and managing the implementation of technology solutions to business users’ problems. The Business Systems Analyst will serve as the liaison between the business users and software engineering team.

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Business Systems Analyst

Job Description
The Business Systems Analyst plays a key role in the development and implementation of critical business systems, focused primarily on ReadyTalk’s CRM, Billing and Admin Center systems. This position is responsible for identifying, prioritizing, defining and managing the implementation of technology solutions to business users’ problems. The Business Systems Analyst will serve as the liaison between the business users and software engineering team. This position is part of the Business Operations team and will also participate in and support ReadyTalk’s day to day operational needs.

Requirements

  • Bachelor’s degree or equivalent work experience
  • 5 years minimum of experience in a technical, operational or related type of role
  • Experience with business or operations support systems

Duties

  • Work with the business to create a roadmap of development priorities for the CRM/Billing team
  • Work with cross functional teams to prioritize work and drive system solutions by clearly articulating business needs
  • Coordinate with stakeholders on defining functionality for billing system, Salesforce.com, and ReadyTalk Admin Center development
  • Define and document functionality into stories to be used by Development and Software Quality Engineering
  • Understand the business needs and goals as well as the technical solution in order effectively represent the business needs to the engineering team and vice versa
  • Manage the end-to-end development and implementation of features including coordinating with Sales Operations, Marketing and Account Management
  • Prioritize, define and manage operational requests from the business for the CRM/Billing team
  • Review release during testing to ensure the release meets the specifications.
  • Create and manage the CRM/Billing team’s backlog of work
  • Establish project timelines and communicate to strategic partners and internal customers
  • Manage implementations to the established timeline
  • Identify opportunities for improvement by analyzing recurring issues or gaps and proposing solutions
  • Act as the billing and provisioning liaison to ReadyTalk’s strategic partners
  • Act as the point of contact for billing services for ReadyTalk’s wholesale customers

Skills

  • Must be able to quickly pick up on technical concepts and understand complex systems
  • Must have excellent organizational and project management skills
  • Must be detail-oriented, highly organized and process-oriented
  • Must have strong communication and follow-through skills
  • Must be able to prioritize and manage multiple issues/projects at one time and communicate status and resolution effectively and in a timely manner
  • Must possess creative problem-solving and mathematical skills
  • Must be self-motivated
  • Must be a solution-oriented and patient individual who can support multiple teams and is able to quickly switch gears to ensure both internal and external customers’ needs are met.
  • Salesforce.com experience is a plus
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Business
Director of Sales

ReadyTalk, a PGi Company, is an innovative software company based in downtown Denver. We develop and deliver audio and web conferencing solutions for customers that range from emerging startups to Fortune 500 companies. Our customers use ReadyTalk to conduct meetings, train, sell, and work productively while saving the time, expense and hassle of business travel.

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ReadyTalk, a PGi Company, is an innovative software company based in downtown Denver. We develop and deliver audio and web conferencing solutions for customers that range from emerging startups to Fortune 500 companies. Our customers use ReadyTalk to conduct meetings, train, sell, and work productively while saving the time, expense and hassle of business travel.

 

ReadyTalk is a collection of talented people who are passionate about building innovative and useful software-based products and ensuring that our customers are completely successful with them.  We are committed to the satisfaction of every single customer that chooses to do business with us.  We take great pride in our customers’ success. 

 

Job Description

The ideal candidate for the Director of Sales position will lead the ReadyTalk Sales team to generate new customers and build lasting relationships.  The Director of Sales will be actively involved in selling strategic deals with the sales team.  This person must have a proven track record with complex sales involving multiple decision making units, have experience managing sales and support teams and be passionate about customer service.  The ideal candidate has 7-10 years of previous management experience, preferably in the UC space, and understands how to motivate and support individuals for success driven results. They must understand that motivation starts with aligning jobs with talents and focusing on the career of the individuals. They must see themselves as a mentor to the teams they manage.  This individual must have a strong work ethic and internal drive that will allow them to thrive in our comfortable yet unstructured environment.

 

Duties

  1. Hire Top Sales Talent
    • Account Executives (AEs)
    • Inside Sales Reps
  2. Build a sales organization that is exceptional at strategic selling
    • Coaching sales team
    • Develop and deliver ongoing training programs that teach and reinforce strategic selling concepts
    • Actively participate in strategic deals and coach as well as participate in the selling process (helping the AE’s close business)
    • Develop and manage team goals
    • Conduct yearly performance reviews with each direct report, Quarterly Development reviews and ongoing meetings to review and support the AE’s sales performance
    • Exceed Revenue Quota-monthly, quarterly, annually
    • Support a culture of excellence and accountability
  3. Hold AEs accountable to performance objectives
    • Deliver Accurate Monthly forecasts
    • Support AEs in building pipeline sufficient to be above target (4X target)
    • Activity performance objectives
    • Monthly revenue targets
  4. Continually enhance the sales methodology used by the sales team
    • Review key metrics around activities and pipeline with the AE’s
    • Define the sales stages, and activities involved in each stage of the selling process
    • Work with marketing to define how we track and follow up on leads
  5. Collaborate with other departments to:
    • Work with ReadyTalk’s VP of Sales on how we structure, resource and compensate our sales team
    • Work with ReadyTalk’s Director of Marketing on lead generation programs, such as appointment setting, condition lists, partner programs
    • Work with ReadyTalk’s Director of Product on competition, product positioning, qualifying RFP’s for response and supporting product rollouts

 

Other Duties

  • Work with senior management on corporate development programs
  • Support and promote the ReadyTalk culture

 

Skills

  • Comfortable managing in a sales environment
  • The ability to recognize what measurements should be used to help manage the team
  • Comfortable selling to “C” level executives and teaching others how to do the same
  • Ability to navigate a sale with multiple decision makers and teach others
  • Strong verbal and written communication skills
  • Ability to build and maintain strong trustworthy relationships
  • Effective time-management, planning and organization skills
  • Ability to work collaboratively with others

Requirements

  • Bachelor’s Degree
  • 10+ years of experience selling
  • Experience Selling into the Unified Communications Market
  • 7-10 years of experience in managing sales teams (5-10 people)
  • Ability to thrive in a startup environment
  • Proficient in Microsoft Word, Outlook, and Excel
  • Comfortable with salesforce.com
  • Capacity to manage themselves
  • Ability to work in a team atmosphere
  • Strong attention to detail

Catch a sneak peek here:https://www.readytalk.com/rt/jobs/engineering.html

AA/EOE
M/F/D/V
Drug-free Workplace

PGi participates in E-Verify. To learn more, please visit : http://www.uscis.gov/

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