Careers at ReadyTalk

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Ready to change the future of work?
Thank you for exploring ReadyTalk when considering your next Career Opportunity.

"What I love most about RT is that I will learn something new everyday that I didn't know before. It may range anywhere from new gadgets that are up and coming to learning about integration of languages and frameworks."

Test your chops.

Do you have the Technical Chops to become a part of one of the top engineering departments in the country? Test your skills here:

Our Values
Strive for Excellence
Do What You Say You’ll Do
Listen to Others for Understanding
Do the Right Thing
Bring Best Thinking Together
Some of our favorite benefits
Voted Best Place to Work
Charitable Contribution Match
RTD Eco Pass
Fully Stocked Kitchen
401K Match
Tuition Reimbursement
100% Employer Paid Healthcare
Employee Stock Ownership Plan
ReadyTalk Ready to Return Program
What is Ready to Return?
The Ready to Return program is a 22-week paid internship program designed for individuals who long to return to work after a hiatus. This program supports both part-time and full-time hours, see Ready to Return postings for job postings and click here to learn more.

ReadyTalk Internship Program

Every Summer at ReadyTalk a new Internship Team is formed and from day one Interns can expect an exciting adventure where they will be getting hands-on experience with some of the industry’s state-of-the-art tools and methodologies.

Ready to join us?

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Engineering
Business
Ready To Return
Internship
Engineering
Software Engineer in Test
#java #automation #cucumber

Are you a computer science geek that loves to write code but is also passionately savvy in thinking about how customers use products? Do you love to write code just so that you can write more code to test the code that you just wrote? 

The SDET (Software Development Engineer in Test) role will work as part of a team focused on delivering the absolute best to our customers. The role will primarily be focused on designing, building and running automated tests with some manual testing as needed.

Read More

Are you a computer science geek that loves to write code but is also passionately savvy in thinking about how customers use products? Do you love to write code just so that you can write more code to test the code that you just wrote? If so, then this is it. This is where the rubber meets the proverbial road, as they say. You could be just the person ReadyTalk Engineering is looking for!

We’ve built an amazing organization around collaboration and learning, and we’d love for you to be a part of it. The SDET (Software Development Engineer in Test) role will work as part of a team focused on delivering the absolute best to our customers. The role will primarily be focused on designing, building and running automated tests with some manual testing as needed.

Duties                            

❏      Create and maintain test automation to support regression testing   

❏      Support and help create acceptance criteria in collaboration with product owners               

❏      Execute manual tests as needed to verify acceptance and automation criteria is met           

❏      Author bug reports and write/maintain test documentation

 

Required Skills/Experience

❏      Proven ability to deliver high-quality, reliable tests implemented on schedule

❏      Understanding of software development process

❏      Professional and effective verbal and written communications skills

❏      Ability to effectively prioritize and complete multiple tasks

❏      Ability to work in a fast-paced, often-changing environment

❏      Strong problem-solving skills and attention to detail

❏      Good time-management, planning and organization skills

❏      Ability to work collaboratively with others

 

Technical Interests and Experience                                                 

❏      Java, Cucumber, jUnit, JavaScript

❏   Selenium Web Driver                                                                                    

❏      Good written and verbal communication skills: the forensics of great defect tracking and troubleshooting!

❏      Experience with SQL a plus

❏      Ability to work independently and as part of a team.

❏      Experience with Agile development practices a plus.

Catch a sneak peek here: http://app.jobvite.com/TalentNetwork/action/campaign/w/MTk4MDY

 

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Engineering
Senior Software Engineer - Client Side Engineering
#JavaScript #Angular #FullStack

JavaScript has changed the way we build apps, not only on the web, but also on the desktop and on that device you have in your pocket or even on your wrist.  From Node to Electron, browsers and mobile, Angular and React, it’s become less about the language itself and more about the APIs and tools you can leverage to make the world a better place or to build useful, usable, well thought out applications. 

Read More

JavaScript has changed the way we build apps, not only on the web, but also on the desktop and on that device you have in your pocket or even on your wrist.  From Node to Electron, browsers and mobile, Angular and React, it’s become less about the language itself and more about the APIs and tools you can leverage to make the world a better place or to build useful, usable, well thought out applications. 

The way we work is also changing.  With more users from all disciplines increasingly leveraging devices and high speed data to work together all over the world, the tools we’re building at ReadyTalk are increasingly important.

Scared?  Excited?  Adventurous?  All three?  This is a great time to be a JS developer and ReadyTalk is a great place to be.  

We’re looking for dedicated, curious, and passionate developers who can wade the seas of frameworks and engineer clever solutions in an environment that is, well, fun.  This isn’t some “full-stack developers wanted” recruitment spam.  This is a fun job in a growing industry with smart and capable engineers.  If any of that compels you, come play with us.  


Requirements

  • Bachelors degree in Computer Science or equivalent degree
  • Flexibility to work outside of business hours as a release schedule requires

Duties

  • Design and develop web, desktop, and mobile applications
  • Work with product management to define user features and scope releases

Skills

  • Problem solving. How do we make a task easier? How do we make it run more efficiently? How do we make it more maintainable and stable?
  • What’s on the horizon in web development? What’s been done and what doesn’t work?
  • Ability to share your ideas and work with other awesome engineers in a collaborative environment.
  • Understand the Agile development lifecycle.

Technical Skills

  • 5+ years’ experience with JavaScript, HTML, and CSS skills
  • Highly proficient in client side engineering
  • Experience with NodeJs, AngularJS,
  • Full stack development
  • Experience in platform integrations and cross-platform compatibility
  • Proficient using build processes and tools: Gradle, Gulp, or Jenkins
  • Knowledge surrounding platform architecture a big plus
  • Can you use a *nix shell?
  • Scripting languages! Groovy, Bash...ksh?

Meet our Engineering Teams & stay in touch! https://lnkd.in/eVz_QEU

Meet our Customer Facing Teams & stay in touch! https://lnkd.in/e-msXiE

 

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Ready To Return
Ready to Return - Customer Care Representative
#customerservice #internship #technology #r2r

If you are passionate about technology, want to work for a top company in Colorado, but have been out of the workplace for more than a year, the Ready to Return program may be for you! 

This position is primarily responsible for providing Customer Service to ReadyTalk customer’s users. Secondary responsibility includes updating customer-facing documentation, internal process documentation and other projects as required.

Read More

Welcome back to the Work Force - Apply to our Ready to Return Program Today!

  • Internship Opportunity (Duration: September 2016 – February 2017)
  • Part-Time & Full-Time positions available

Company Overview:
Through PASSION, INNOVATION, and TECHNOLOGY, we strive to provide customers with everything that’s been missing in online meetings and presentations with easy-to-use technology supported by expert service.

Today we are working to build an intelligent, tightly integrated platform that will support any and all types of collaboration for companies big and small. An expanded portfolio of products including pristine video collaboration and a focus on cooperative application will continue to meet the communication needs of every person. We enable the Future of Work.

Ready to Return Program Overview:

We are looking to help reintroduce mid-career men & women back into the technology workforce after taking a career break for one reason or another. The Ready to Return program is a paid program geared towards increasing gender diversity in technology, while giving men & women the opportunity to rejoin the workforce by creating a new stepping stone.

If you are passionate about technology and want to impact the future of work, ReadyTalk is the place for you! The Ready to Return program is designed to be a hands-on, career-related experience where you will hold responsibilities that mirror the professional activities of your colleagues. The program works in coordination with other partnering companies in the area. Partner programs include Lunch & Learns on a variety of topics regarding career coaching and personal development.

Program Requirements:
Applicants must have:
• At least a two-year gap in their resume
• Proven career success in a related role prior to taking a career break

Please note, this program is not for:
• Individuals looking to make a career change
• New graduates

Job Requirements:

  • Bachelor’s degree or equivalent work experience plus one year minimum of experience in a customer facing Customer Service role.
  • Commitment to providing exceptional customer service and measurable results that demonstrate quality customer care.

Duties:

  • Provide Tier 1 support and service on the web-based application via phone and email to ReadyTalk’s retail customers and users.  This includes:

o   Answering basic questions about the ReadyTalk service,
o   Answering “how do I…” type of questions
o   Attempting basic troubleshooting for simple technical issues
o   Providing account information
o   Transferring other requests to the appropriate person
o   Escalating issues as necessary

  • Open cases and assign accordingly for all types of contact with ReadyTalk Customer Service.
  • Resolve and close basic types of cases
  • Follow-up with customer as required
  • Track open cases and ensure the owner is updating and closing cases in a timely manner.
  • Provide ad-hoc training to customers who call into the Customer Service line.
  • Participate in product testing and training prior to a software release.
  • Train new hires on providing customer service and create and maintain customer service training documentation.
  • Other projects as required 

Skills:

  • Professional and effective verbal and written communications skills.
  • Ability to interact with customers of all levels and abilities in a professional manner via phone and email.
  • Ability to prioritize and manage multiple issues/projects at one time and communicate status and resolution effectively and in a timely manner.
  • Strong problem-solving and attention to detail skills.  Ability to solve problems independently and work well with various team members across different departments.

Technical Skills:

  • Proficient in MS Office products such as Outlook, Word and Excel.
  • Knowledge of Salesforce helpful, but not necessary.
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Ready To Return
Ready to Return - WebApps Engineer
#prospecting #internship #hunter #r2r

If you are passionate about technology, want to work for a top company in Colorado, but have been out of the workplace for more than a year, the Ready to Return program may be for you! 

ReadyTalk is hiring a WebApps Intern to support the Engineering team.

Read More

Welcome back to the Work Force - Apply to our Ready to Return Program Today!

  • Internship Opportunity (Duration: September 2016 – February 2017)
  • Part-Time & Full-Time positions available

Company Overview:
Through PASSION, INNOVATION, and TECHNOLOGY, we strive to provide customers with everything that’s been missing in online meetings and presentations with easy-to-use technology supported by expert service.

Today we are working to build an intelligent, tightly integrated platform that will support any and all types of collaboration for companies big and small. An expanded portfolio of products including pristine video collaboration and a focus on cooperative application will continue to meet the communication needs of every person. We enable the Future of Work.

Ready to Return Program Overview:

We are looking to help reintroduce mid-career men & women back into the technology workforce after taking a career break for one reason or another. The Ready to Return program is a paid program geared towards increasing gender diversity in technology, while giving men & women the opportunity to rejoin the workforce by creating a new stepping stone.

If you are passionate about technology and want to impact the future of work, ReadyTalk is the place for you! The Ready to Return program is designed to be a hands-on, career-related experience where you will hold responsibilities that mirror the professional activities of your colleagues. The program works in coordination with other partnering companies in the area. Partner programs include Lunch & Learns on a variety of topics regarding career coaching and personal development.

Program Requirements:
Applicants must have:
• At least a two-year gap in their resume
• Proven career success in a related role prior to taking a career break

Please note, this program is not for:
• Individuals looking to make a career change
• New graduates

Job Responsibilities:

  • Visual cross browser testing of content changes on the website
  • Taking images and producing HTML/CSS
  • Facilitate meetings with stakeholders
  • Drive collection of action items and ensure they are progressing
  • Assist in gathering acceptance criteria from stakeholders

Requirements:

  • Professional experience using HTML/CSS
  • Experience in front end web work
  • Ability to work across different functions of the business

Skills:  

  • HTML
  • CSS
  • Light Javascript
  • Git
  • Light exposure to PHP
  • Experience with SEO a plus

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Business
Human Resources Generalist
#humanresources #payroll #benefits #employeerelations

As an HR Generalist you will be responsible for assisting the Head of Human Resources in developing and maintaining progressive HR tools and practices that maximize organization effectiveness, supporting ReadyTalk culture, and upholding company policies and practices. Through day-to-day involvement, you will serve as a strategic partner and resource of best practice HR knowledge.

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Human Resources Generalist

Job Description

As an HR Generalist you will be responsible for assisting the Head of Human Resources in developing and maintaining progressive HR tools and practices that maximize organization effectiveness, supporting ReadyTalk culture, and upholding company policies and practices. Through day-to-day involvement, you will serve as a strategic partner and resource of best practice HR knowledge.

Will ensure HR programs, policies, practices and philosophy support the strategic direction of the organization and fully align with key priorities and business objectives. The HR Generalist will manage the administration of payroll, benefits, human resource policies, procedures, and the programs/education that support them.  In addition, this position carries out the responsibilities in the following functional areas: Human Resource Information Systems (HRIS), new employee orientation, employee records, employee relations, and compensation.

Requirements

  • Bachelor’s degree (minimum)
  • Minimum of 3+ years’ experience in HR and payroll
  • Must have a passion for developing people, along with the ability to craft & execute innovative HR programs
  • PHR or SPHR certification preferred
  • ADP and/or Ultimate Software experience is a PLUS
  • MBTI Certification is a PLUS
  • Start-up company culture experience is a PLUS

Duties

  • Benefit Administration: Performs benefit administration to include claims resolution, reporting, and communication of benefit information to all staff. Maintains HRIS records.
  • Payroll Administration: Responsible for processing payroll and submitting payroll reports in a timely manner.  Currently using ADP software for reporting.
  • Policy Implementation: Supports Senior HR Director in providing strategic support on various HR plans and procedures for all company personnel.
  • New Employee Orientation: Responsible for developing, delivering and continuously improving new employee orientation experience.
  • Employee Relations & Organization Development: Respond accordingly to all employee relations and organizational development issues.
  • Affirmative action and employment law compliance: Prepares correspondence, reports, filing electronic and hard copy, and tracking compliance deadlines. Develops and maintains affirmative action program; files EEO-1 report annually. Ensures compliance with EEO regulations & FLSA.

Skills

  • Strong business acumen with an ability to establish credibility, rapport and recognition as an influential HR partner in a complex, fast paced environment
  • Experience proactively developing and effectively introducing creative alternatives to traditional HR practices and programs as appropriate
  • Ability to balance strategic direction with hands-on tactical work
  • Well-developed team-building and influencing skills, unquestioned integrity and the ability to effectively address sensitive people issues
  • Demonstrated experience in developing value add programs aligned to organizational priorities, including training and development
  • Strong analytical and problem solving skills; high levels of initiative

 

 

 

 

 

 

 

 

 

 

 

 

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Ready To Return
Ready to Return - Marketing Coordinator
#marketing #internship #r2r

If you are passionate about technology, want to work for a top company in Colorado, but have been out of the workplace for more than a year, the Ready to Return program may be for you! 

ReadyTalk is hiring a Marketing Coordinator that will support all aspects of B2B marketing activities including events, branding, social media, website, advertising, content creation and community outreach activities.

Read More

Welcome back to the Work Force - Apply to our Ready to Return Program Today!

  • Internship Opportunity (Duration: September 2016 – February 2017)
  • Part-Time & Full-Time positions available

Company Overview:
Through PASSION, INNOVATION, and TECHNOLOGY, we strive to provide customers with everything that’s been missing in online meetings and presentations with easy-to-use technology supported by expert service.

Today we are working to build an intelligent, tightly integrated platform that will support any and all types of collaboration for companies big and small. An expanded portfolio of products including pristine video collaboration and a focus on cooperative application will continue to meet the communication needs of every person. We enable the Future of Work.

Ready to Return Program Overview:

We are looking to help reintroduce mid-career men & women back into the technology workforce after taking a career break for one reason or another. The Ready to Return program is a paid program geared towards increasing gender diversity in technology, while giving men & women the opportunity to rejoin the workforce by creating a new stepping stone.

If you are passionate about technology and want to impact the future of work, ReadyTalk is the place for you! The Ready to Return program is designed to be a hands-on, career-related experience where you will hold responsibilities that mirror the professional activities of your colleagues. The program works in coordination with other partnering companies in the area. Partner programs include Lunch & Learns on a variety of topics regarding career coaching and
personal development.

Program Requirements:
Applicants must have
• At least a two-year gap in their resume
• Proven career success in a related role prior to taking a career break

Please note, this program is not for:
• Individuals looking to make a career change
• New graduates

Requirements

  • Bachelor's degree in communications, marketing, advertising or business.
  • 1-3 years of working experience in a marketing, advertising or creative oriented role.

Duties

  • MarComm Responsibilities
  • Candidate will support a creative team responsible for marketing communication and outbound marketing activities:
      • Assist with creative writing, proof reading and editing tasks.
      • Edit and create PowerPoint presentations.
      • Help with logistics for the webinar series program.
      • Assist in making changes to the web site.
      • Write blog posts and edit video content.
      • Create award submissions for the team.
      • Support product launches.
      • Assist the Customer Advocacy Manager with Summit Club activities.
    • Perform various additional assignments as needed to support internal requests from different teams and marketing managers.
  • Tradeshow & Event Logistics
    • Work closely with the Strategic Partnership team on planning and executing in-person events which may include national tradeshows, field marketing events, jointly-sponsored cocktail and dinner parties.
    • Manage event timelines, show logistics and shipping.
    • Assist with pre- and post-show campaigns as well as some event reporting.

Technical Skills

  • Proficiency in Salesforce.com is a must. Marketing automation experience desired.
  • Proficiency in Microsoft Office applications: Word, Excel, PowerPoint a must.
  • Proficiency in Google Analytics and Social Media platforms is required.
  • Experience with InDesign/Illustrator and Photoshop is preferred.

Skills

  • Strong communication skills.
  • Ability to multitask and work in a fast paced work environment.
  • Positive attitude and ability to work in a supportive role on a team.
  • Creative and organized.
  • Events will be national though no travel is required
  • Ability to work collaboratively with others.
  • Strong project management skills including effective time-management, planning and organizational skills.

 

ReadyTalk is an Equal Opportunity Employer

 

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Business
Marketing Operations Specialist
#marketingoperations #marketo #creativethinker

Are you a highly analytical and detail-driven marketer? Do you love martech and want to try new things? ReadyTalk is looking for a Marketing Operations Specialist to execute marketing programs, ensure effective and efficient lead flow, and develop, execute, and draw insights from reports and dashboards for our growing Marketing team. This position is ideal for a constantly curious problem solver who loves to plan and execute data-driven marketing programs.

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Marketing Operations Specialist

Are you a highly analytical and detail-driven marketer? Do you love martech and want to try new things? ReadyTalk is looking for a Marketing Operations Specialist to execute marketing programs, ensure effective and efficient lead flow, and develop, execute, and draw insights from reports and dashboards for our growing Marketing team. This position is ideal for a constantly curious problem solver who loves to plan and execute data-driven marketing programs.

You’ll be responsible for:

  • Daily management of Marketo instance and functionality in support of marketing campaigns and communications. Maintain strong integration between Marketo and Salesforce.
  • Design workflows and templates and execute progressive demand generation and nurture/DRIP campaigns with Marketo.
  • Collaborate with marketing to implement campaign forms, landing pages, emails, remarketing ads, and other technical integrations critical to the marketing engine.
  • Establish and deliver marketing reporting, dashboards and analysis on campaign performance, conversions, attribution and effectiveness.
  • Be the marketing funnel expert and improve targeting by continuously improving the database quality using tactics such as data enrichment, list segmentation, and batch list loading.
  • Work closely with sales to develop a closed-loop feedback process that provides insight into the effectiveness of marketing processes for better lead routing and qualification.
  • Partner with Marketing Program owners to support campaigns
  • Data mine from prospects in CRM to formulate segmented communications lists. Manage contact database, unsubscribes/opt-outs, and list imports.
  • Embrace a test and learn mindset, dig for actionable insight within data by applying response analysis, A/B testing and best practices to optimize all aspects of campaigns.
  • Perform analysis for pattern recognition and correlations across market segments and target demographics to find and capitalize on areas of opportunity.
  • Analyze campaign effectiveness and report on campaign metrics, closed loop reporting and ROI

Skills and Requirements:

  • Experience with Marketo and Salesforce (Marketo certification a plus)
  • Minimum 2+ years’ relevant B2B software marketing experience
  • Solid writing skills
  • Creative, open-minded, and enthusiastic about seeking new solutions to challenges
  • Comfortable multi-tasking and eager to take on more projects
  • Experience working with sales organizations as it relates to successfully executing a campaign, gaining buy-in and gathering feedback
  • Experience with Adobe Creative Suite a plus
  • Strong interpersonal skills; ability to influence others without formal authority
  • Marketing analytics experience a strong plus
  • Strong PowerPoint and Excel skills required as well as proficiency with the entire MS Office suite and Google Drive.
  • Strong organizational skills and ability to meet deadlines in a fast-paced environment.
  • BA/BS degree in Marketing

Why apply for this role? In 2001, a fearless and persistent team of entrepreneurs set out to build a great audio and web conferencing technology company. We wanted to build a company that we would all be extremely proud of – one that succeeded in the market because of great products and remarkable customer service. We felt that if we could succeed at this, impassioned customer referrals would follow and our continued growth would be assured. When we began our journey, we were guided by a number of principles. These principles are as true today as they were when we started. If this rings true for you, you should join our team.

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Product
Product Manager - UC&C
#productmanager #unifiedcommunication

ReadyTalk is looking for a Product Manager for cloud based PBX and Unified Communications offerings. As part of the Product Management team, you will bridge the technical and business worlds as you design services that our customers love. You'll lead cross-functional teams in Engineering, Marketing, Sales and Support to name just a few. As a Product Manager, you will be part of shaping ReadyTalk’s next generation products.

Read More

ReadyTalk is looking for a Product Manager for cloud based PBX and Unified Communications offerings. Our Product Management team works closely with our engineers to guide products from conception to launch. As part of the Product Management team, you will bridge the technical and business worlds as you design services that our customers love. You'll lead cross-functional teams in Engineering, Marketing, Sales and Support to name just a few. You have a bias towards action and can break down complex problems into steps that drive product development. As a Product Manager, you will be part of shaping ReadyTalk’s next generation products.

 

You will be responsible for guiding products throughout the execution cycle, focusing specifically on understanding customer needs, managing competing priorities, design, and developing & delivering compelling products for the business customers we serve.

 

Responsibilities:

  • Evaluate potential go to market strategies and partnerships for a Hosted PBX / UC offering
  • Understand/articulate use-cases, and drive next generation core PBX/UC product features and functions.
  • Passion for user experience and driving service usability and adoption
  • Focused execution and delivery across functions – Prioritize and run scrums with engineering/QA/Dev-ops teams
  • Deep understanding of Analytics, Usage metrics to assess product success, customer satisfaction and feed them back into the product definition process

 

Qualifications:

  • MBA or MS in Engineering with strong technology background; (In lieu of degree, 4 years relevant work experience).
  • 3+ years of product management experience in software/communications services.
  • Experience leading Core PBX, Cloud based platforms & applications is required.
  • Experience with Broadsoft and open source platforms is a big plus
  • Ability to present, engage with customers and customer facing teams (Marketing, Sales and Support)

 

Preferred qualifications

  • 2 years relevant work experience with core IP Telephony/UC services; Knowledge of SIP/Media management
  • Design experience with a focus on software products and technologies.
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
  • Excellent problem-solving, organizational and analytical skills, with the ability to evolve product based on research, data and industry trends.
  • Agile product development/Scrum management/Continuous Integration.
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Ready To Return
Ready to Return - Sales Development Representative
#prospecting #internship #hunter #r2r

If you are passionate about technology, want to work for a top company in Colorado, but have been out of the workplace for more than a year, the Ready to Return program may be for you! 

ReadyTalk is hiring a Sales Development Representative Intern to support the Account Executive team through cold calling, lead qualification, appointment setting, territory analysis, and list conditioning.

Read More

Welcome back to the Work Force - Apply to our Ready to Return Program Today!

  • Internship Opportunity (Duration: September 2016 – February 2017)
  • Part-Time & Full-Time positions available

Company Overview:
Through PASSION, INNOVATION, and TECHNOLOGY, we strive to provide customers with everything that’s been missing in online meetings and presentations with easy-to-use technology supported by expert service.

Today we are working to build an intelligent, tightly integrated platform that will support any and all types of collaboration for companies big and small. An expanded portfolio of products including pristine video collaboration and a focus on cooperative application will continue to meet the communication needs of every person. We enable the Future of Work.

Ready to Return Program Overview:

We are looking to help reintroduce mid-career men & women back into the technology workforce after taking a career break for one reason or another. The Ready to Return program is a paid program geared towards increasing gender diversity in technology, while giving men & women the opportunity to rejoin the workforce by creating a new stepping stone.

If you are passionate about technology and want to impact the future of work, ReadyTalk is the place for you! The Ready to Return program is designed to be a hands-on, career-related experience where you will hold responsibilities that mirror the professional activities of your colleagues. The program works in coordination with other partnering companies in the area. Partner programs include Lunch & Learns on a variety of topics regarding career coaching and
personal development.

Program Requirements:
Applicants must have
• At least a two-year gap in their resume
• Proven career success in a related role prior to taking a career break

Please note, this program is not for:
• Individuals looking to make a career change
• New graduates

Job Responsibilities:

  • Conduct a high volume of cold calls and cold emails to connect with DMs (VPs or Directors in the IT, Marketing and Sales departments) daily to understand their business objectives through a variety of lead sources and lists
  • Sets discover calls and/or demos with qualified prospects for the Account Executives
  • Use consultative selling methods; analyzing each prospect and identifying needs
  • Building a comprehensive map of the prospect’s potential business opportunities, profiling the decision-making process, and interviewing key decision makers
  • Effectively and efficiently track all prospects in their assigned regions via Salesforce.com and nurture them through a lead development process from prospects to qualified sales opportunities.
  • Clean, research and review prospect lists to determine top targets

Job Requirements:

  • 1-3 years’ experience cold calling and/or outbound telesales (preferably in a technology services atmosphere) along with email nurturing experience
  • Bachelor’s Degree or equivalent combination of education and experience
  • Ability to comprehend information technologies and develop sales/marketing strategy
  • Experience with a customer relationship management software application (CRM), salesforce.com preferred
  • Strong qualification, presentation, selling skills with the ability to utilize effective questioning techniques
  • Experience with using prospecting tools, such as LinkedIn to research and collect data on prospects
  • Expert in navigating complex organizational structures
  • Ability to persuade and overcome objections
  • High comfort level working in Word and Excel
  • Good time management and ability to prioritize to meet deadlines

 

 

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