Careers at ReadyTalk

Follow us
Ready to change the future of work?
Thank you for exploring ReadyTalk when considering your next Career Opportunity.

"What I love most about RT is that I will learn something new everyday that I didn't know before. It may range anywhere from new gadgets that are up and coming to learning about integration of languages and frameworks."

Test your chops.

Do you have the Technical Chops to become a part of one of the top engineering departments in the country? Test your skills here:

Our Values
Strive for Excellence
Do What You Say You’ll Do
Listen to Others for Understanding
Do the Right Thing
Bring Best Thinking Together
Some of our favorite benefits
Voted Best Place to Work
Charitable Contribution Match
RTD Eco Pass
Fully Stocked Kitchen
401K Match
Tuition Reimbursement
100% Employer Paid Healthcare
Employee Stock Ownership Plan
ReadyTalk Ready to Return Program
What is Ready to Return?
The Ready to Return program is a 22-week paid internship program designed for individuals who long to return to work after a hiatus. This program supports both part-time and full-time hours, see Ready to Return postings for job postings and click here to learn more.

ReadyTalk Internship Program

Every Summer at ReadyTalk a new Internship Team is formed and from day one Interns can expect an exciting adventure where they will be getting hands-on experience with some of the industry’s state-of-the-art tools and methodologies.

Ready to join us?

All
Product
Engineering
Business
ReturnShip
Internship
Business
Manager of Business Development & Strategic Partnerships
#bizdev #strategicpartnerships #partneralignment

The Manager of Business Development and Strategic Partnerships will lead the organization’s relationship management efforts with key partners, agencies, and co-marketing organizations. This person is responsible for managing existing partnerships while identifying and developing new relationships to scale ReadyTalk’s presence and brand awareness in verticals and key areas of focus.  

Read More

Description:

The Manager of Business Development and Strategic Partnerships will lead the organization’s relationship management efforts with key partners, agencies, and co-marketing organizations. This person is responsible for managing existing partnerships while identifying and developing new relationships to scale ReadyTalk’s presence and brand awareness in verticals and key areas of focus.  This persons should be a NINJA and able to demonstrate significant experience with complex business relationships, a high level of business acumen and general business knowledge, an ability to easily build rapport and establish trust, and must be capable of working autonomously to develop strategy and execute to plans. In other words – savvy, smart, and high powered!

 

Candidates must have previous alliance and relationship management experience and be an all-around great guy or gal! This individual must have a strong work ethic and internal drive that will allow them to thrive in our comfortable, yet unstructured environment. This person reports to the VP of Sales and Account Management.

 

Responsibilities:

  • Lead activities for targeting, developing, and strengthening partnerships with technology and industry partners
  • Responsible for managing large, complex partnerships with key Marketing and Technology partners
  • Responsible for identifying, negotiating, and managing marketing opportunities with key partners and other business alliances
  • Aid in developing monthly and quarterly strategic initiatives that will result in furthering the ReadyTalk brand and market presence
  • Establish and maintain positive & proactive relationships with partners and drive continuous activity
  • Working with sales leaders, drive alignment and cooperation of sales organizations between ReadyTalk and key partners to create new business opportunities
  • Develop and execute account targeting plans for pursuing and closing strategic partnerships and deals
  • Develop deep knowledge of ReadyTalk products and services and serve as a brand advocate within technology community and other key industries
  • Deliver general ReadyTalk overview and value-proposition to partners and other stakeholders
  • Maintain subject matter expertise by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

 

 Requirements:

  • 5+ years of experience in SaaS, telecommunications, or technology business
  • Demonstrable experience identifying and cultivating business partnerships
  • Significant financial and business acumen and ability to create business cases and perform critical evaluation of business opportunities
  • Experience managing multi-threaded, executive level relationships
  • Able to take team and company goals and translate them into partnership and program ideas
  • Experience leading meetings, demonstrations/presenting to senior executives
  • Organized, detail-oriented, and able to coordinate; lead across multiple teams and functions
  • Creative and innovative thinker; Proactive, tenacious, and curious
  • Excellent written and verbal communicator, as well as the ability to persuade, inspire, and motivate others
  • Travel required (up to 50%)
  • Familiarity with Webinar technology, marketing automation platforms, technology integrations, or CRM solutions a plus

Why apply for this role? In 2001, a fearless and persistent team of entrepreneurs set out to build a great audio and web conferencing technology company. We wanted to build a company that we would all be extremely proud of – one that succeeded in the market because of great products and remarkable customer service. We felt that if we could succeed at this, impassioned customer referrals would follow and our continued growth would be assured. When we began our journey, we were guided by a number of principles. These principles are as true today as they were when we started. If this rings true for you, you should join our team.

Meet our Customer Facing Teams & stay in touch! https://lnkd.in/e-msXiE
Meet our Engineering Teams & stay in touch! https://lnkd.in/eVz_QEU

 

Show Less
Engineering
Senior Software Engineer - Client Side Engineering
#JavaScript #Angular #FullStack

JavaScript has changed the way we build apps, not only on the web, but also on the desktop and on that device you have in your pocket or even on your wrist.  From Node to Electron, browsers and mobile, Angular and React, it’s become less about the language itself and more about the APIs and tools you can leverage to make the world a better place or to build useful, usable, well thought out applications. 

Read More

JavaScript has changed the way we build apps, not only on the web, but also on the desktop and on that device you have in your pocket or even on your wrist.  From Node to Electron, browsers and mobile, Angular and React, it’s become less about the language itself and more about the APIs and tools you can leverage to make the world a better place or to build useful, usable, well thought out applications. 

The way we work is also changing.  With more users from all disciplines increasingly leveraging devices and high speed data to work together all over the world, the tools we’re building at ReadyTalk are increasingly important.

Scared?  Excited?  Adventurous?  All three?  This is a great time to be a JS developer and ReadyTalk is a great place to be.  

We’re looking for dedicated, curious, and passionate developers who can wade the seas of frameworks and engineer clever solutions in an environment that is, well, fun.  This isn’t some “full-stack developers wanted” recruitment spam.  This is a fun job in a growing industry with smart and capable engineers.  If any of that compels you, come play with us.  


Requirements

  • Bachelors degree in Computer Science or equivalent degree
  • Flexibility to work outside of business hours as a release schedule requires

Duties

  • Design and develop web, desktop, and mobile applications
  • Work with product management to define user features and scope releases

Skills

  • Problem solving. How do we make a task easier? How do we make it run more efficiently? How do we make it more maintainable and stable?
  • What’s on the horizon in web development? What’s been done and what doesn’t work?
  • Ability to share your ideas and work with other awesome engineers in a collaborative environment.
  • Understand the Agile development lifecycle.

Technical Skills

  • 5+ years’ experience with JavaScript, HTML, and CSS skills
  • Highly proficient in client side engineering
  • Experience with NodeJs, AngularJS,
  • Full stack development
  • Experience in platform integrations and cross-platform compatibility
  • Proficient using build processes and tools: Gradle, Gulp, or Jenkins
  • Knowledge surrounding platform architecture a big plus
  • Can you use a *nix shell?
  • Scripting languages! Groovy, Bash...ksh?

Meet our Engineering Teams & stay in touch! https://lnkd.in/eVz_QEU

Meet our Customer Facing Teams & stay in touch! https://lnkd.in/e-msXiE

 

Show Less
Engineering
Software Engineer in Test
#java #automation #cucumber

Are you a computer science geek that loves to write code but is also passionately savvy in thinking about how customers use products? Do you love to write code just so that you can write more code to test the code that you just wrote? 

The SDET (Software Development Engineer in Test) role will work as part of a team focused on delivering the absolute best to our customers. The role will primarily be focused on designing, building and running automated tests with some manual testing as needed.

Read More

Are you a computer science geek that loves to write code but is also passionately savvy in thinking about how customers use products? Do you love to write code just so that you can write more code to test the code that you just wrote? If so, then this is it. This is where the rubber meets the proverbial road, as they say. You could be just the person ReadyTalk Engineering is looking for!

We’ve built an amazing organization around collaboration and learning, and we’d love for you to be a part of it. The SDET (Software Development Engineer in Test) role will work as part of a team focused on delivering the absolute best to our customers. The role will primarily be focused on designing, building and running automated tests with some manual testing as needed.

Duties                            

❏      Create and maintain test automation to support regression testing   

❏      Support and help create acceptance criteria in collaboration with product owners               

❏      Execute manual tests as needed to verify acceptance and automation criteria is met           

❏      Author bug reports and write/maintain test documentation

 

Required Skills/Experience

❏      Proven ability to deliver high-quality, reliable tests implemented on schedule

❏      Understanding of software development process

❏      Professional and effective verbal and written communications skills

❏      Ability to effectively prioritize and complete multiple tasks

❏      Ability to work in a fast-paced, often-changing environment

❏      Strong problem-solving skills and attention to detail

❏      Good time-management, planning and organization skills

❏      Ability to work collaboratively with others

 

Technical Interests and Experience                                                 

❏      Java, Cucumber, jUnit, JavaScript

❏   Selenium Web Driver                                                                                    

❏      Good written and verbal communication skills: the forensics of great defect tracking and troubleshooting!

❏      Experience with SQL a plus

❏      Ability to work independently and as part of a team.

❏      Experience with Agile development practices a plus.

Catch a sneak peek here: http://app.jobvite.com/TalentNetwork/action/campaign/w/MTk4MDY

 

Show Less
Engineering
Engineering Manager - Infrastructure Operations
#DevOps #Infrastructureascode #Operations

ReadyTalk engineering is all about building great, cross-platform software that gets used and embraced by our customers.  We are avid supporters of open-source technologies like Linux, Git, and everything Apache.  As an engineering organization we contribute back to this community through company-driven projects, involvement in educational programs and through personal projects.  Our environment is open, collaborative and most of all a blast to work in. 

Read More

ReadyTalk engineering is all about building great, cross-platform software that gets used and embraced by our customers.  We are avid supporters of open-source technologies like Linux, Git, and everything Apache.  As an engineering organization we contribute back to this community through company-driven projects, involvement in educational programs and through personal projects.  Our environment is open, collaborative and most of all a blast to work in. 

We are currently looking for a manager that understands the importance of fostering a strong team environment and has the ability to develop trusting relationships with team members and peers.  We are looking for someone with a high sense of accountability and a drive for continuous improvement.  In addition we are looking for someone with the ability to identify individual strengths & talents and apply those in a way that will be most productive.

Requirements

  • Bachelor’s degree in Computer Science, Computer Information Systems or equivalent experience
  • Prior experience managing an Engineering infrastructure or operations team
     

Duties

  • Coach, mentor, and develop the talents of your engineering team(s)
  • Manage the day to day activities of approximately 8-12 engineers
  • Work to maintain highly available applications across multiple data centers
  • Work closely with network and security team to drive high levels of infrastructure security
  • Help manage the agile development process for your team(s)
  • Manage application infrastructure projects to completion
  • Work closely with the Product Development Engineering Managers to ensure that the infrastructure strategy is in alignment
  • Flexibility to work outside of business hours as maintenance schedule requires
  • Work closely with stakeholders from various departments to help coordinate cross team efforts

Skills

  • Proven ability to deliver high-quality, reliable, and supportable systems
  • Understanding of the software development process
  • Professional and effective verbal and written communications skills
  • Ability to effectively prioritize and complete multiple tasks
  • Ability to work in a fast-paced, often-changing environment
  • Strong problem-solving and attention to detail skills
  • Good time-management, planning and organization skills
  • Ability to work collaboratively with others
     

Technical Skills

  • Experience working in and managing a hybrid data center environment
  • Experience managing and maintaining highly available and secure systems
  • Strong experience with Linux and open source applications
  • SQL and relational database knowledge
  • Familiarity with continuous integration and continuous delivery methodologies

Catch a sneak peek
here: 
http://app.jobvite.com/TalentNetwork/action/campaign/w/MTk4MDY

 

 

Show Less
Ready To Return
Ready to Return - Customer Care Representative
#customerservice #internship #technology #r2r

If you are passionate about technology, want to work for a top company in Colorado, but have been out of the workplace for more than a year, the Ready to Return program may be for you! 

This position is primarily responsible for providing Customer Service to ReadyTalk customer’s users. Secondary responsibility includes updating customer-facing documentation, internal process documentation and other projects as required.

Read More

Welcome back to the Work Force - Apply to our Ready to Return Program Today!

  • Internship Opportunity (Duration: September 2016 – February 2017)
  • Part-Time & Full-Time positions available

Company Overview:
Through PASSION, INNOVATION, and TECHNOLOGY, we strive to provide customers with everything that’s been missing in online meetings and presentations with easy-to-use technology supported by expert service.

Today we are working to build an intelligent, tightly integrated platform that will support any and all types of collaboration for companies big and small. An expanded portfolio of products including pristine video collaboration and a focus on cooperative application will continue to meet the communication needs of every person. We enable the Future of Work.

Ready to Return Program Overview:

We are looking to help reintroduce mid-career men & women back into the technology workforce after taking a career break for one reason or another. The Ready to Return program is a paid program geared towards increasing gender diversity in technology, while giving men & women the opportunity to rejoin the workforce by creating a new stepping stone.

If you are passionate about technology and want to impact the future of work, ReadyTalk is the place for you! The Ready to Return program is designed to be a hands-on, career-related experience where you will hold responsibilities that mirror the professional activities of your colleagues. The program works in coordination with other partnering companies in the area. Partner programs include Lunch & Learns on a variety of topics regarding career coaching and personal development.

Program Requirements:
Applicants must have:
• At least a two-year gap in their resume
• Proven career success in a related role prior to taking a career break

Please note, this program is not for:
• Individuals looking to make a career change
• New graduates

Job Requirements:

  • Bachelor’s degree or equivalent work experience plus one year minimum of experience in a customer facing Customer Service role.
  • Commitment to providing exceptional customer service and measurable results that demonstrate quality customer care.

Duties:

  • Provide Tier 1 support and service on the web-based application via phone and email to ReadyTalk’s retail customers and users.  This includes:

o   Answering basic questions about the ReadyTalk service,
o   Answering “how do I…” type of questions
o   Attempting basic troubleshooting for simple technical issues
o   Providing account information
o   Transferring other requests to the appropriate person
o   Escalating issues as necessary

  • Open cases and assign accordingly for all types of contact with ReadyTalk Customer Service.
  • Resolve and close basic types of cases
  • Follow-up with customer as required
  • Track open cases and ensure the owner is updating and closing cases in a timely manner.
  • Provide ad-hoc training to customers who call into the Customer Service line.
  • Participate in product testing and training prior to a software release.
  • Train new hires on providing customer service and create and maintain customer service training documentation.
  • Other projects as required 

Skills:

  • Professional and effective verbal and written communications skills.
  • Ability to interact with customers of all levels and abilities in a professional manner via phone and email.
  • Ability to prioritize and manage multiple issues/projects at one time and communicate status and resolution effectively and in a timely manner.
  • Strong problem-solving and attention to detail skills.  Ability to solve problems independently and work well with various team members across different departments.

Technical Skills:

  • Proficient in MS Office products such as Outlook, Word and Excel.
  • Knowledge of Salesforce helpful, but not necessary.
Show Less
Ready To Return
Ready to Return - WebApps Engineer
#prospecting #internship #hunter #r2r

If you are passionate about technology, want to work for a top company in Colorado, but have been out of the workplace for more than a year, the Ready to Return program may be for you! 

ReadyTalk is hiring a WebApps Intern to support the Engineering team.

Read More

Welcome back to the Work Force - Apply to our Ready to Return Program Today!

  • Internship Opportunity (Duration: September 2016 – February 2017)
  • Part-Time & Full-Time positions available

Company Overview:
Through PASSION, INNOVATION, and TECHNOLOGY, we strive to provide customers with everything that’s been missing in online meetings and presentations with easy-to-use technology supported by expert service.

Today we are working to build an intelligent, tightly integrated platform that will support any and all types of collaboration for companies big and small. An expanded portfolio of products including pristine video collaboration and a focus on cooperative application will continue to meet the communication needs of every person. We enable the Future of Work.

Ready to Return Program Overview:

We are looking to help reintroduce mid-career men & women back into the technology workforce after taking a career break for one reason or another. The Ready to Return program is a paid program geared towards increasing gender diversity in technology, while giving men & women the opportunity to rejoin the workforce by creating a new stepping stone.

If you are passionate about technology and want to impact the future of work, ReadyTalk is the place for you! The Ready to Return program is designed to be a hands-on, career-related experience where you will hold responsibilities that mirror the professional activities of your colleagues. The program works in coordination with other partnering companies in the area. Partner programs include Lunch & Learns on a variety of topics regarding career coaching and personal development.

Program Requirements:
Applicants must have:
• At least a two-year gap in their resume
• Proven career success in a related role prior to taking a career break

Please note, this program is not for:
• Individuals looking to make a career change
• New graduates

Job Responsibilities:

  • Visual cross browser testing of content changes on the website
  • Taking images and producing HTML/CSS
  • Facilitate meetings with stakeholders
  • Drive collection of action items and ensure they are progressing
  • Assist in gathering acceptance criteria from stakeholders

Requirements:

  • Professional experience using HTML/CSS
  • Experience in front end web work
  • Ability to work across different functions of the business

Skills:  

  • HTML
  • CSS
  • Light Javascript
  • Git
  • Light exposure to PHP
  • Experience with SEO a plus

Show Less
Product
Product & Partner Marketing Manager
#productmarketing #partnermarketing

Do you want to take products from concept to adoption and ensure their success through partner relationships?

We’re looking for someone who has an unstoppable drive to evangelize ReadyTalk’s products, create compelling launch plans and execute carefully and quickly on partner marketing programs for our webinar and presentation products. You’re going to wear a lot of hats.

Read More

Product and Partner Marketing Manager - Webinar Line of Business

Do you want to take products from concept to adoption and ensure their success through partner relationships?

We’re looking for someone who has an unstoppable drive to evangelize ReadyTalk’s products, create compelling launch plans and execute carefully and quickly on partner marketing programs for our webinar and presentation products. You’re going to wear a lot of hats.

You will be the expert in our webinar product lines and responsible for knowing the buyer personas – understanding their pains, how they buy, and their buying criteria - to create relevant and effective content for each stage of the buying cycle.

This person will play a fundamental role in building and growing ReadyTalk’s partner ecosystem. To be successful, you’ll need a solid understanding of the partner business model and processes and an ability to identify creative ways to co-market through/with partners.

This role reports to the Director of Marketing and is a member of ReadyTalk’s awesome marketing team but works collaboratively with the Business Development, Sales, Account Management and Product teams (they’re pretty great too). In a deadline-driven and fast-paced environment, the role ensures a wide range of marketing-related project deliverables are simultaneously completed on time, on budget and on strategy.

 

Responsibilities

  • Conduct win/loss reviews with the sales team to understand trends and identify gaps
  • The ability to effectively pinpoint and communicate how ReadyTalk is different in a crowded, competitive market space and develop key messages for technical and non-technical buyers
  • Develop and maintain buyer personas and understand the buying cycle for webinar products
  • Manage the product launch process for new features and services
  • Work with Product team to refine product positioning, messaging, and competitive differentiators (MSD)
  • Manage ongoing joint marketing plans including the execution and promotion of multi-touch B2B demand generation campaigns including content marketing, thought leadership and webinars
  • Implement reseller campaigns in order to expand market share and pursue aggressive growth targets.
  • Working closely with all aspects of the business to gather product and buyer insights.
  • Create value propositions/product differentiation and build collateral and campaigns
  • Responsible for transferring knowledge to the sales and account management teams in the form of trainings, sales tools and competitive overviews (sales enablement)
  • Identify metrics and ROI reporting on all partner marketing activities
  • Develop and execute go-to-market plans for new products,partners and campaigns.
  • Support customer acquisition, conversion and retention targets for webinar product line
  • Initiate programs to educate and train partners on ReadyTalk services including onboarding new partners
  • Working closely to the product and corporate marketing teams you will support brand development and experiential activities

 

Qualifications and Skills

  • Degree in marketing or a related field
  • 5+ years B2B marketing experience preferably with channel and product marketing experience
  • Ability to understand competitive landscape and identify market trends then synthesize that data for internal stakeholders
  • Demonstrate a solid understanding of marketing programs as well as experience in developing partner marketing plans
  • Strategic thinker combining classic marketing skills with experience in partner marketing and development of products and services
  • Proven track record of driving results in a fast-paced and constantly changing environment
  • Creates strong processes and demonstrate effective project management skills that drives execution cross-functionally across all key constituents.
  • Ability to drive marketing commitments and programs through key strategic partners and identify new opportunities to drive revenue
  • Demonstrated track record where he/she has operated independently and efficiently to manage multiple priorities and projects simultaneously
  • Strong data analysis skills and problem solving mindset
  • Strong communication skills (written and verbal) with a variety of audiences
  • Experience with marketing automation (Marketo a plus), customer relationship management (especially Salesforce) and analytics platforms
  • Proficiency in MS Word, Excel, PowerPoint, Google Drive, etc.

Why apply for this role? In 2001, a fearless and persistent team of entrepreneurs set out to build a great audio and web conferencing technology company. We wanted to build a company that we would all be extremely proud of – one that succeeded in the market because of great products and remarkable customer service. We felt that if we could succeed at this, impassioned customer referrals would follow and our continued growth would be assured. When we began our journey, we were guided by a number of principles. These principles are as true today as they were when we started. If this rings true for you, you should join our team.

Meet our Customer Facing Teams & stay in touch! https://lnkd.in/e-msXiE

Meet our Engineering Teams & stay in touch! https://lnkd.in/eVz_QEU

Show Less
Business
Sales Operations Analyst
#salesforce #CRM #analyst

The Salesforce Operations Analyst will work cross-functionally to analyze business input and output, from sales lead discovery to client billing. This person will also support day to day operational issues and requests, understand processes, policies,etc and identify and present recommendations for improvement.

Read More

Brief Description – Salesforce Operations Analyst

The Salesforce Operations Analyst will work cross-functionally to analyze business input and output, from sales lead discovery to client billing. This person will also support day to day operational issues and requests, understand processes, policies,etc and identify and present recommendations for improvement.

Description

The Salesforce Operations Analyst will work cross-functionally to analyze business input and output, from sales lead discovery to client billing. This person will also support day to day operational issues and requests, understand processes, policies,etc and identify and present recommendations for improvement.  

 

Requirements

  •         Bachelor’s degree or equivalent work experience
  •         2 years minimum of experience in a Sales Operations position
  •         At least 1+ years of Salesforce experience, Salesforce Admin experience preferred
  •         Proficient in MS Office products, especially Microsoft Excel

 

Duties

  •         Assist in the day to day business operations and processes for monthly close, revenue recognition, and reporting
  •         Liaise with other departments to ensure data integrity in Salesforce.com through bulk updates, deletes and provisioning
  •         Understand various department metrics and design, provide and maintain ad hoc reporting/dashboards and Salesforce.com support
  •         Assist Salesforce Admin with customization and internal user access/set up as required
  •         Evaluate, develop and implement ideas, tools and processes to improve sales productivity and effectiveness
  •         Work closely with cross functional teams to ensure the execution of strategic and business initiatives
  •         Assist with the management of commissions and sales incentives calculations
  •         Assist in creation of custom quote/agreements and in business review of contract T&Cs

 

Skills

  •         Must be detail-oriented, highly organized and process and problem solving oriented
  •         Must have an ability to manage multiple tasks and deadlines in a fast paced environment
  •         Must work with a sense of urgency and complete requests in a timely manner
  •         Must be a solution-oriented, apply critical thinking and learning on the fly effectively
  •         Flexible; able to quickly switch gears to ensure both internal and external customers’ needs are met
  •         Must be data-minded and able to process data changes and validate their own work for accuracy
  •         Professional and effective interpersonal verbal, written communications and presentation skills
  •         Ability to prioritize and manage multiple issues/projects simultaneously including status and resolution
  •         Enjoys working with others, training and teaching

 

Why apply for this role? In 2001, a fearless and persistent team of entrepreneurs set out to build a great audio and web conferencing technology company. We wanted to build a company that we would all be extremely proud of – one that succeeded in the market because of great products and remarkable customer service. We felt that if we could succeed at this, impassioned customer referrals would follow and our continued growth would be assured. When we began our journey, we were guided by a number of principles. These principles are as true today as they were when we started. If this rings true for you, you should join our team.

 

Meet our Customer Facing Teams & stay in touch! https://lnkd.in/e-msXiE

Meet our Engineering Teams & stay in touch! https://lnkd.in/eVz_QEU

Show Less
Product
Product Manager - UC&C
#productmanager #unifiedcommunication

ReadyTalk is looking for a Product Manager for cloud based PBX and Unified Communications offerings. As part of the Product Management team, you will bridge the technical and business worlds as you design services that our customers love. You'll lead cross-functional teams in Engineering, Marketing, Sales and Support to name just a few. As a Product Manager, you will be part of shaping ReadyTalk’s next generation products.

Read More

ReadyTalk is looking for a Product Manager for cloud based PBX and Unified Communications offerings. Our Product Management team works closely with our engineers to guide products from conception to launch. As part of the Product Management team, you will bridge the technical and business worlds as you design services that our customers love. You'll lead cross-functional teams in Engineering, Marketing, Sales and Support to name just a few. You have a bias towards action and can break down complex problems into steps that drive product development. As a Product Manager, you will be part of shaping ReadyTalk’s next generation products.

 

You will be responsible for guiding products throughout the execution cycle, focusing specifically on understanding customer needs, managing competing priorities, design, and developing & delivering compelling products for the business customers we serve.

 

Responsibilities:

  • Evaluate potential go to market strategies and partnerships for a Hosted PBX / UC offering
  • Understand/articulate use-cases, and drive next generation core PBX/UC product features and functions.
  • Passion for user experience and driving service usability and adoption
  • Focused execution and delivery across functions – Prioritize and run scrums with engineering/QA/Dev-ops teams
  • Deep understanding of Analytics, Usage metrics to assess product success, customer satisfaction and feed them back into the product definition process

 

Qualifications:

  • MBA or MS in Engineering with strong technology background; (In lieu of degree, 4 years relevant work experience).
  • 3+ years of product management experience in software/communications services.
  • Experience leading Core PBX, Cloud based platforms & applications is required.
  • Experience with Broadsoft and open source platforms is a big plus
  • Ability to present, engage with customers and customer facing teams (Marketing, Sales and Support)

 

Preferred qualifications

  • 2 years relevant work experience with core IP Telephony/UC services; Knowledge of SIP/Media management
  • Design experience with a focus on software products and technologies.
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
  • Excellent problem-solving, organizational and analytical skills, with the ability to evolve product based on research, data and industry trends.
  • Agile product development/Scrum management/Continuous Integration.
Show Less
Ready To Return
Ready to Return - Sales Development Representative
#prospecting #internship #hunter #r2r

If you are passionate about technology, want to work for a top company in Colorado, but have been out of the workplace for more than a year, the Ready to Return program may be for you! 

ReadyTalk is hiring a Sales Development Representative Intern to support the Account Executive team through cold calling, lead qualification, appointment setting, territory analysis, and list conditioning.

Read More

Welcome back to the Work Force - Apply to our Ready to Return Program Today!

  • Internship Opportunity (Duration: September 2016 – February 2017)
  • Part-Time & Full-Time positions available

Company Overview:
Through PASSION, INNOVATION, and TECHNOLOGY, we strive to provide customers with everything that’s been missing in online meetings and presentations with easy-to-use technology supported by expert service.

Today we are working to build an intelligent, tightly integrated platform that will support any and all types of collaboration for companies big and small. An expanded portfolio of products including pristine video collaboration and a focus on cooperative application will continue to meet the communication needs of every person. We enable the Future of Work.

Ready to Return Program Overview:

We are looking to help reintroduce mid-career men & women back into the technology workforce after taking a career break for one reason or another. The Ready to Return program is a paid program geared towards increasing gender diversity in technology, while giving men & women the opportunity to rejoin the workforce by creating a new stepping stone.

If you are passionate about technology and want to impact the future of work, ReadyTalk is the place for you! The Ready to Return program is designed to be a hands-on, career-related experience where you will hold responsibilities that mirror the professional activities of your colleagues. The program works in coordination with other partnering companies in the area. Partner programs include Lunch & Learns on a variety of topics regarding career coaching and
personal development.

Program Requirements:
Applicants must have
• At least a two-year gap in their resume
• Proven career success in a related role prior to taking a career break

Please note, this program is not for:
• Individuals looking to make a career change
• New graduates

Job Responsibilities:

  • Conduct a high volume of cold calls and cold emails to connect with DMs (VPs or Directors in the IT, Marketing and Sales departments) daily to understand their business objectives through a variety of lead sources and lists
  • Sets discover calls and/or demos with qualified prospects for the Account Executives
  • Use consultative selling methods; analyzing each prospect and identifying needs
  • Building a comprehensive map of the prospect’s potential business opportunities, profiling the decision-making process, and interviewing key decision makers
  • Effectively and efficiently track all prospects in their assigned regions via Salesforce.com and nurture them through a lead development process from prospects to qualified sales opportunities.
  • Clean, research and review prospect lists to determine top targets

Job Requirements:

  • 1-3 years’ experience cold calling and/or outbound telesales (preferably in a technology services atmosphere) along with email nurturing experience
  • Bachelor’s Degree or equivalent combination of education and experience
  • Ability to comprehend information technologies and develop sales/marketing strategy
  • Experience with a customer relationship management software application (CRM), salesforce.com preferred
  • Strong qualification, presentation, selling skills with the ability to utilize effective questioning techniques
  • Experience with using prospecting tools, such as LinkedIn to research and collect data on prospects
  • Expert in navigating complex organizational structures
  • Ability to persuade and overcome objections
  • High comfort level working in Word and Excel
  • Good time management and ability to prioritize to meet deadlines

 

 

Show Less
Business
Sales Engineer - UC&C
#salesengineer #unifiedcommunications

ReadyTalk is looking for a Sales Engineer – Unified Communications & Collaboration to support new business and existing client relationships with deep technical product knowledge and solution development. This Superstar will support client demos, consult on client solutions and product recommendations, and provide comprehensive pre-sales support. This person will interact directly with all levels of management in client and prospective client organizations (CEO, CTO, CIO, COO, etc.)

Read More

The Company

ReadyTalk is an innovative SaaS company that is defining the Future of Work. We develop and deliver a growing suite of conferencing, collaboration, and presentation technologies to 1,000’s of leading organizations. With a relentless focus on Customer Experience, we truly believe that Platform + People = Product.  And……after 15 years, we’re just getting started. 

 

Job Description

ReadyTalk is looking for a Sales Engineer – Unified Communications & Collaboration to support new business and existing client relationships with deep technical product knowledge and solution development. This Superstar will support client demos, consult on client solutions and product recommendations, and provide comprehensive pre-sales support. This person will interact directly with all levels of management in client and prospective client organizations (CEO, CTO, CIO, COO, etc.)

 

The Sales Engineer reports to the VP of Sales & Account Management and will be working with a wide range of stakeholders including Sales, Account Management, Marketing and Product. A successful individual will be able to appropriately balance time spent on product learnings, roadmap knowledge, overall expertise in the UC&C landscape, and pre-sales engagements with new prospects and existing clients.

 

Requirements:

  • BS/BA (EE/CS) or equivalent preferred
  • 3+ years of experience in VoIP network architecture, products, protocols, and solutions
  • Knowledge of baseline SE skills
  • Knowledge and demonstrated operating experience in the following areas of specialization:
    • Voice, Video, Mobile Communications, Fixed Mobile Convergence
    • VoIP Network Architectures and Network Elements (SoftSwitch, MGW, MGC, SBC, etc)
    • IMS Network Architectures and Network Elements (AS, CSCF, HSS, MRF, etc.)
  • Strong understanding of VoIP and networking protocols including:
    • SIP, MGCP, RTP, HTTP/S, XML, SMTP, SNMP, SSH, etc.
  • Knowledge and demonstrated operating experiences in end to end network integration and solutions deployment.
  • Knowledge of typical Service Provider processes and systems
  • Knowledge of traditional PSTN telephony and conferencing

  

Duties:

  • Responsible for development and delivery of technical product demonstrations
  • Responsible for delivering company vision and product strategy presentations for key sales opportunities
  • Responsible for representing ReadyTalk products and services to customers, field events such as conferences, seminars, etc.
  • Responsible for conducting technical discoveries with potential clients
  • Responsible for assisting with quotes and proposals based on technical discoveries
  • Responsible for providing or creating appropriate technical documentation or network diagrams in order to support the sales process
  • Provide and coordinate all technical sales activities related to respective accounts.
  • Responsible for advising the potential customer on licensing components, uses and restrictions
  • Able to convey customer requirements to Product Management teams
  • Able to travel throughout sales territory
  • Expected to maintain expert-level knowledge of all ReadyTalk UC&C offerings, roadmap, and key integrations
  • Responsible for providing technical expertise and input for the completion of RFP and RFQ processes
  • Able to identify prospective candidates for user testing or interviews and bring customers closer to product

 

 Skills:

  • Strong business acumen with an ability to establish credibility, rapport and recognition as an influential sales partner in a complex, fast paced environment
  • Ability to balance strategic direction with hands-on tactical work
  • Well-developed team-building and influencing skills, unquestioned integrity and laser focus on Customer Experience and Satisfaction
  • Ability to manage multiple, diverse initiatives across various business functions
  • Strong analytical and problem solving skills
  • Highly motivated and fueled by personal and professional initiative
  • Excellent written and verbal communication skills.
  • Excellent presentation and demonstration skills.
  • Excellent analytical and problem solving skills.
  • Excellent interpersonal skills and negotiating skills.
  • Demonstrates the ability to excel at understanding and communicating complex technical solutions and issues.
  • Demonstrate the ability to stay up to date with industry trends and technology adoption.
  • Pre-Sales experience required.
  • Experience with telecommunications network design, architecture, integration and support.
  • Some experience with project management and resource tracking desired.

Meet our Customer Facing Teams & stay in touch! https://lnkd.in/e-msXiE

Meet our Engineering Teams & stay in touch! https://lnkd.in/eVz_QEU

 

Show Less