New Services Ensure Customers Host Best-in-Class Webinars and Online Events
DENVER, September 10, 2015 -- ReadyTalk, a leading provider of online conferencing and webinar services, today announced a new product for rich media streaming and broadcast video, ReadyTalk Webcast. The solution is complemented by new consulting services, ReadyTalk Webinar Professional Services, to ensure customers have the support they want for flawless webinars.
ReadyTalk Webcast enables customers to stream high-quality video and audio as well as share interactive content with thousands of participants, all with a higher production value than standard webinars. Because it can combine live video and presentation materials, it is an ideal solution for investor relations calls, town hall-style webinars and other events where it is valuable to see the speaker.
“Attendees on a webcast are typically more engaged than with a standard webinar because they can see the presenter and feel like they are part of the experience,” said Beth Toeniskoetter, product strategist, ReadyTalk. “Additionally, the high production value of the webcast makes the recording a valuable piece of content that can be shared and repurposed as needed.”
The Webcast product supports 17 languages and there is no need for participants to download additional software or plug-ins in order to be immersed in the multi-dimensional marketing experience from anywhere around the globe. ReadyTalk Webcast is available as a self-serve product for users who are confident in their ability to manage all aspects of the production, or additional managed support services can be purchased. A demo of ReadyTalk Webcast is available at https://www.readytalk.com/products-services/webcast.
Additionally, the company is expanding its white-glove service with a new consulting offering, Webinar Professional Services, which are designed to provide comprehensive support for webinar organizers. From pre-event planning through the live and post-event phases, these services include initial needs assessments, uploading content, practice run-throughs, event moderation, recording, technical monitoring and troubleshooting, archiving, and attendance or engagement analytics.
“Whether it’s your first webinar or your hundredth, there are countless details that contribute to the success of the event,” Toeniskoetter said. “By making our team available, customers not only have access to webinar experts but also have a teammate that can handle those details and logistics. Customers can focus on the content of the event because we are handling the rest.”
“Using ReadyTalk for our webinar program has only been a positive experience; we’ve come up with some tricky tasks and they have never failed to deliver a solution that fits our needs,” said Erinn Jacobson, event manager, ERE Media. “Having the additional support from their team gave us peace of mind and confidence that everything would go as planned. And it did.”
Both offerings are available today and can be added to any webinar or event package.
ReadyTalk delivers audio and web conferencing services that inspire collaboration and enable the Future of Work for today’s increasingly digital and mobile workforce. By combining intuitive, innovative technology with unmatched customer service, ReadyTalk provides a seamless collaboration experience for anyone, across any device, platform or location. Everything you need, anywhere you are, for before, during and after your online event. ReadyTalk is headquartered in Denver, CO and was founded in 2000.