Today's guest post is provided by Ben Limmer, ReadyTalk Software Developer
ReadyTalk is a company that truly cares for its employees and their families. When I started with the engineering department I heard about the Charitable Contributions Committee, an employee-run group that helps disperse a quarterly allotment of funds to charities that matter to our employees and their families. I brought the idea of sponsoring a ReadyTalk team to ride in the annual Bike MS 150, a charity bike ride to raise money for the National MS Society, and the group loved the idea.
The National MS Society’s goal is to help end the suffering caused by Multiple Sclerosis, a neurological disease that affects over 350,000 people in the United States. There is no known cure for MS and many people with this disease end up suffering from everything from slowed reaction times to paralysis. The MS Society actively sponsors research to better understand the cause, find how to prevent MS in the first place, and ultimately cure people who already have the disease. They are also an active political entity, influencing legislators and politicians to champion the needs of families affected by MS. Bike MS events take place all over the country and help to raise millions of dollars.
A few weeks ago, ReadyTalk donated over $4500 to sponsor eleven riders to ride in the 2012 Colorado Bike MS 150. Our team jerseys were generously donated by Susie Limmer, a local Denver-area realtor. The team started bright-and-early on Saturday morning, riding over sixty miles from Westminster, CO to the Colorado State University campus in Fort Collins, CO. The route toured through the foothills and beautiful farmland – the scenery was breathtaking throughout the ride. On the way, some of our veteran riders helped new riders learn basic team cycling skills and provided encouragement to keep pushing through the day. We finished the day in Fort Collins by relaxing with some Colorado craft beer and a carb-heavy meal before our second day. We woke up around 5:30am the next morning to get an early start on getting back to where we started the ride in Westminster, CO. The second day route had some more rolling hills than the first day, so our tired legs had a bit of trouble adjusting to the more difficult ride. Even though it was a bit more difficult, we all pushed through and finished the ride in great time.
The event was a great way for co-workers with similar interests to build community while having fun and supporting a great cause. As a son and nephew of people suffering from MS, I am humbled by ReadyTalk’s generosity in donating almost five thousand dollars to help find a cure. I can’t wait for next year’s event!
According to a Frost and Sullivan study, web conferencing has the highest usage of any other communications tool. This makes the risks high for IT departments tasked with choosing a conferencing provider. Few tools and services touch an entire organization like conferencing.
Many of our customers selected ReadyTalk as their provider after having bad experiences with other vendors—poor audio quality, unexpected costs, no global support, etc. Deciding it’s time for new conferencing service is the easy part; how do you choose that new provider?
At ReadyTalk, we suggest IT departments evaluate web conferencing vendors based on:
Ease of set up and use for organizers and participants
Robust, customizable registration
Planned and ad-hoc Q&A and polling
Application and desktop sharing
Compatible with all browsers and operating systems
Option for audio delivered via computer speakers (VoIP/Broadcast Audio)
Reliable, 24/7 customer service
Ability to integrate with other platforms (CRM, marketing automation, etc.)
What criteria does your company use for evaluating vendors? Are there items that are must-haves?
James is an Event Manager working closely with clients producing webinars and high-visibility or high-security conferencing events. He is on the front-lines of the ReadyTalk experience, using the product daily and ensuring customer success. James came to ReadyTalk from the live entertainment event world, producing concert events and managing artist clients through album releases and international tours.
You can still find him at shows in Denver and, believe it or not, he still buys physical CDs and vinyl! His favorite travel destinations include South Africa, Brazil and Japan, and he spends as much time as he can outdoors with his wife, daughter and two Portuguese Water Dogs.
Eloqua recently celebrated the one year anniversary of the AppCloud. To help celebrate, ReadyTalk has a gift for the AppCloud and the AppCloud users, an upgrade to the ReadyTalk app on the AppCloud.
ReadyTalk was one of the first webinar providers to have an App in the Eloqua AppCloud. We have spent the last year working closely with our customers to understand the additional needs of marketers who use webinars as a key component in marketing campaigns and lead generation programs.
The upgraded Eloqua application will help you move leads through the pipeline faster by automatically pulling polling questions and answers into Eloqua allowing you to qualify leads, re-score leads, and segment leads for tailored follow-up. In addition, the ReadyTalk Eloqua application will increase webinar attendance rates with an improved ICS (add-to-callendar) file that includes the participant’s unique ‘Join Meeting’ link.
Check out our video to learn more about what is new in our latest release (2:45 minutes)
In todays world of BYOD (Bring Your Own Device) offices, multiple operating systems work environments, and a plethora of personal browser and media platform preferences it can be an IT nightmare to support it all. This makes it all the more important to bring on SaaS solutions that can support it all and remain consistent across all platforms.
ReadyTalk prides itself on providing a solution that is truly platform agnostic with no downloads necessary. ReadyTalk supports:
Microsoft Windows XP+
Mac OSX 10.5+
Linux 2.6+ kernel
Apple iPad: iOS 4.3+
Internet Explorer 6.0+
or Java 1.3.1+
The benefits are numerous as an IT professional rolling out a tool with generous system requirements and live 24/7/365 customer care such as ReadyTalk. Just a few of the many are:
Eliminate the need to individually upgrade a dispersed workforce.
Strengthen the case for a BYOD work environment.
Less support tickets.
Happy employees who have a service that just works when they need it to.
Learn more about ReadyTalk's platform agnostic service today by checking out a free live demo.