We are committed to building a sustainably great company that is known for great products and outstanding customer service. Engaged employees are the key to our company’s success, so we work hard to make sure that ReadyTalk is a place where people enjoy their work, are engaged and feel appreciated.
– Dan King, ReadyTalk CEO
This week, ReadyTalk’s culture and workplace was recognized as a top place to work. Twice.
Yesterday, Outside Magazine released their annual list of Top Places to Work. ReadyTalk was ranked first! On Friday, for the second consecutive year, ColoradoBiz magazine recognized ReadyTalk as the Best Company to Work For in Colorado.
If that wasn’t exciting enough, we are proud to work with companies that are culturally aligned; several of our customers made the lists too. Congratulations to, Rally Software, NatureBridge, TrackVia, Exclusive Resorts, and ReturnPath.
ReadyTalk offers great benefits like paid health care, 401K and employee stock options. But in addition to those traditional benefits, employees enjoy unique health and wellness perks like:
Office bikes for running downtown errands
Yoga offered twice a week
On-site gym and locker room
Wellness programs, including massage, acupuncture and chiropractor, offered in the office
Kitchens stocked with snacks, fruits and vegetables
The culture at ReadyTalk centers around creating an environment that fosters collaboration among both employees and customers. Autonomy is also an important component of the ReadyTalk culture. In fact, a labs program allows engineers to spend 20 percent of their time on self-directed projects and other departments have incorporated similar programs.
ReadyTalk continues to hire regularly and plans to add 30 employees this year with a heavy focus on software developers. If you are interested in working at ReadyTalk, visit the careers page.
There are many challenges that a salesperson faces on a daily basis…cold calling, learning the ins and outs of the product or service they are selling, identifying new competitors in their industry space, hearing 'not interested' for the third time that day, finding (and speaking) to a decision maker. The list seems endless. However, there is at least one task that should be easy. Once you've got that person you want to talk to on the phone and interested in your product, you want to show it to them. Immediately. That's where ReadyTalk and the ReadyTalk for Salesforce application comes in.
Earlier this year, ReadyTalk released an upgrade to our Salesforce application that enables users to start meetings, such as a product demo, directly from a Lead or Contact record. The Lead or Contact is sent a ReadyTalk invitation immediately with a web meeting link, while the ReadyTalk Conference Controls are simultaneously launched for the salesperson. Once their participant has joined the demo with a few clicks, the salesperson can showcase their product and clearly demonstrate the value their company will bring to the prospect.
Even better, once the demo has concluded, the ReadyTalk meeting is automatically logged as an activity under that same Lead or Contact field. Now the salesperson and their manager can keep close tabs on where the prospect is in the pipeline, and hopefully close the deal!
A lot of candidates ask me "what does it take to get hired as an engineer at ReadyTalk". I simply respond, "passion". Lets first think about what passion really means. Wikipedia states "Passion is an intense emotion compelling feeling, enthusiasm, or desire for something."
ReadyTalk Engineering has built itself on passionate developers who love to "geek out" any chance they get. Creating a geek culture is something we take pride in and make sure to maintain as we grow.
As a candidate goes through the interview process, each step involves a screen for passion. Our process is a 3 step process which covers both passion, technical and cultural fits.
1. Talents Interview – the first step of the process involves meeting with our VP Engineering and two of our Engineering Managers. This first step is to discover not only what the candidate brings to the table from a technology perspective but also to find out what else can this person bring to the team. We want to find out what keeps this engineer motivated, driven and excited. The Talents Interview helps us discover a deeper understanding of why a candidate became an engineer in the first place.
2. Technical Interview – The second step is the technical Interview. This step is a combination of discovering the candidates technical capability, team work and ability to communicate. The candidate has the opportunity to solve fun problems, do some whiteboarding and meet with engineers that they could potentially be working with on a day to day basis. Even though this is specific to finding out technical strengths, the interviewers are trying to gage passion throughout the interview. They try to figure out if the candidate has a natural ability and interest in solving a problem.
3. Cultural Interview – The cultural interview is ReadyTalk's way of ensuring we are making a good fit. We not only want a new engineer to fit in on his or her own team but we want the person to thrive at ReadyTalk as a whole. ReadyTalk as a company has its very own fun and quirky culture. We want to be excited about hiring a new engineer and It is important that the engineer is excited about working here day to day. The cultural interview is conducted similar to a casual conversation. There are typically 4 interviewers in the cultural interview and they too are gaging team fit, geek fit and passion.
We believe engineers that are passionate about technology make the best teammates and the best developers. We want people who like to break things and put them back together better than when they found them. We are big proponents of open source technologies and in fact have an engineer on the team that developed his very own JVM known as Avian which is what our main service is based off of. This project was accomplished from the 20 percent time that ReadyTalk Engineering has the benefit of utilizing for pet projects. For more information on Avian go to http://en.wikipedia.org/wiki/Avian_JVM and http://oss.readytalk.com/avian/
At the end of the day we want passionate geeks who want to accomplish greatness!
Dreamforce is one of the largest technology tradeshows of the year. It brings 50,000 people to San Francisco for a week of sessions, exhibits, parties and keynotes all dedicated to the topic of Salesforce. The event is crowded with geeks from every position – salesforce.com administrators, marketing folks (like me), salespeople (of course), developers and more.
ReadyTalk gets a lot of value out of exhibiting at Dreamforce. It’s a great opportunity to demo ReadyTalk for Salesforce, our free salesforce.com app that makes your dreams come true.* More importantly, Dreamforce is a great chance for us to connect with customers and prospects. Getting their feedback on how our App works is great. There’s a lot of value in hearing about their pain points with audio and web conferencing and how we can improve our integration with salesforce.com and our overall product.
We also have a group of developers and product managers who attend the show. They get a ton of value out of the educational sessions and networking opportunities. It’s a chance to learn more about new features and pick the brains of their peers.
Our sales team loves to attend because there are 50,000 people in one room and only 1,000 are our customers. Lots of selling potential.
I like to attend for the
awesome concerts networking and brand-building opportunities.
Are you ready to go to Dreamforce? If so, we suggest the following:
Be our guest. Register with code ECMRDYTLK and get $100 off your registration.
Stop by. During the show, be sure to visit us at booth #1429
Party. Similar to last year, ReadyTalk will be co-hosting several events and parties. Leave a comment below so we can send you details.
*This is an exaggeration unless your dreams involve streamlining the data from webinars, sales demos and training sessions.
Recently, ReadyTalk signed up for Spiceworks – and no, this is not a habanero pepper eating competition! Spiceworks is essentially a social network for the information technology professional world. Think Facebook, but it revolves around the IT industry. Spiceworks is made up of over two million users called “Spiceheads” who utilize the platform to chat about the latest and greatest software, product reviews, ratings, how-tos as well as random off-topic subjects. Personally, I refer to myself as a “Spicegirl.”
ReadyTalk is using Spiceworks to engage with and understand what our IT customers potentially want and what they look for in terms of audio and web conferencing technology development, etc. I am anything but a technology expert and initially expected Spiceworks to be geek central and something that I couldn’t easily relate to, but after exploring the site, I have found it extremely resourceful and found that even I can fit in.
I have enjoyed utilizing everything that Spiceworks has to offer. There are so many fun groups to join, my favorite being advertising and marketing group. I’ve started discussions asking the Spiceheads questions regarding audio/web conferencing and webinar services, posted industry articles and assessed the feedback and post discussion follow-up and naturally have chimed in and started sports conversations.
Spiceworks has also been helpful whenever I have a helpdesk question or need suggestions about how to function better on my computer. Overall, Spiceworks has been an educational and fun investment for ReadyTalk. We love our customers and learning about what they look for and what we can do to better to fulfill their IT needs.
Check out these Pages:
ReadyTalk's Spiceworks Page
Kelly's Spiceworks Page