ReadyTalk for Salesforce: Do you have the latest version?

Small changes can lead to big differences, especially when it comes to the productivity of your sales and marketing teams.  As our readers know, we continue to invest in ReadyTalk for Salesforce based on user feedback and the salesforce.com product roadmap, while ensuring that our vision for the application is in line with our product strategy.

The latest version of ReadyTalk for Salesforce includes several incremental enhancements. Let's take a look at the new features, and how they might help you as a user.

  • Conducting several online demos a week? Do you have multiple past webinars to import registration, attendance and polling data for? Now you can import multiple meetings from ReadyTalk to Salesforce at the same time.

 

Import Multiple Meetings from ReadyTalk into Salesforce

  • Do you ask the same set of polling questions on every webinar? Create a set of default poll questions in your user settings to be automatically mapped to meeting member, lead, and/or contact record for every event.  And, you can always change them on a per meeting basis if needed!

 

Set Default Polling Questions in User Settings

  • Microsoft Outlook User? The option to add to your Outlook calendar is now available when you start or schedule a ReadyTalk meeting from the lead or contact record.

Add to Salesforce Calendar Option

  • And finally, you'll notice some general usability improvements with the application:

    • Conference Center launches into a new browser to enable full functionality when scheduling or editing a meeting
    • Updates to the workflow for inviting leads or contacts to playback a recording
    • Ability to invite customers or prospects that are not currently in Salesforce 

What are you waiting for? Upgrade today!

New from ReadyTalk – Chat Q&A Enhancements

If you’ve run a webinar before, you’ve probably done the intricate dance of managing the chat window while trying to pull off a smooth presentation. As you may have experienced, this is no easy task.

This week, ReadyTalk released new enhancements to its Q&A Management feature simplifying this process and allowing the chairperson and presenters to work in unison.

Some of the benefits of ReadyTalk’s enhanced chat management include:

  • Flag incoming chats as “Questions” or “Answered,” and add them to the queue for presenters to answer, follow up later or marked as answered.
  • Keep presenters focused solely on the “Questions” tab so they only see the questions which come through.
  • Better reporting and categorizing allows you to sort chats by conversation, making it easier for the organizer to follow up or turn questions into important pieces of content.

    flag question   flag answered 

    flagged q/a

How will you use this on your next webinar? Let us know!

 

 

New from ReadyTalk – Video Conferencing for Collaborative Meetings

Be a more effective collaborator with integrated web, audio and video conferencing.

It’s an exciting day at ReadyTalk; today we launched video conferencing giving customers the ability to increase engagement and create a stronger personal connection with  colleagues through video. This new feature is an easy-to-use addition to the meeting experience and excellent for bringing a face to virtual meetings, trainings and interviews.

ReadyTalk video conferencing provides:

  • Four simultaneous video conferencing feeds which can be shared by chairpersons, co-presenters or participants.
  • Included in your existing web conferencing subscription at no extra charge.
  • 25 participant capacity for viewing the video feeds.
  • Participants can share their own video when a slot becomes available.
  • Chairpersons and co-presenters can actively manage the shared video feeds.
  • Video feeds are shared in a film strip next to your web conference content.

Have a look at ReadyTalk video conferencing.

We will be enabling video conferencing on ReadyTalk access codes throughout the week.  By the end of the week, all customers will have the ability to use this new feature..

Want more? Check out this cool video about the benefits of video conferencing with ReadyTalk.  Feel free to follow the link for more information on video conferencing.

How will video conferencing benefit your collaboration? Let us know by leaving a comment below.

 

ReadyTalk is headed to the Marketo Summit!

ReadyTalk Marketo SummitWe’re excited to sponsor the Marketo Summit happening next week in San Francisco. This is our first time attending the show and we’re looking forward to connecting with the Marketo user community!

Stop by booth 18 to say hi and enter for a chance to win a $250 AmEx card! We’ll be demoing our newest integration which streamlines webinar processes with Marketo’s marketing automation software. With ReadyTalk for Marketo , marketers can increase webinar conversion rates, promote and manage webinars in Marketo, lead score on attendance data and speed and tailor follow-up.

Are you going to the Marketo Summit? If so, drop us a note. We’d love to catch up with you!