Feature Friday: Promoting to Co-Presenter vs. Granting Control…What’s the Difference?

Visit the ReadyTalk blog every Friday to learn more about a ReadyTalk feature.  

We get a lot of questions on the difference between granting control and promoting someone to co-presenter. Each has a specific function, but there are distinctive differences between the two.

Why use this feature?

Promoting to Co-Presenter:

When you promote a participant to co-presenter that person now has access to the same functions as the chairperson–sharing slides, annotation, sharing desktop, etc. This is great for presentations, for example, since you can promote someone to co-presenter so they can push the slides and respond to incoming participant chats. Also ideal for collaboration, this allows a participant to collaborate with the same controls as the chairperson has, like sharing their screen.

 

When promoting to co-presenter, select the participant name from the list and hit "Promote to Co-Presenter". It will say "Promoting" next to the name and change to "Presenter" when the process is complete.
 

Granting Control:

With Grant Control, you are allowing a participant to control your computer.  This can be used for specific applications like PowerPoint or Word or for the entire desktop. Take customer support for example. A customer care rep needs access to a participant’s computer to solve a problem. By granting control, the rep can access the right applications necessary to fix it. Other helpful examples where this is useful are trainings and tutorials.

 

Right click on the name of the participant you'd like to grant control, and select either "Grant Control of My Applications" or "Grant Control of My Desktop". If you only want to grant control of applications, select the application from the dialogue box and then hit "Grant Control".
 

 

When you have granted control of your applications or desktop, you will see this dialogue box.

How to use this feature:

Check out the previous Feature Friday articles on Promoting to Co-Presenter and  Grant Control  for step by step instructions on how to use these.

How have you used these different features? Or still have a question? Leave us a comment below.

Feature Friday: Video Conferencing

Why use this feature?

Looking for ways to be a more effective collaborator?  Make your small interactive meetings more productive by integrating video conferencing with no extra charge.

Have your meetings come to life by using up to 4 simultaneous video feeds with as many as 25 total participants viewing the content.

The intimacy of face to face interaction will provide increased audience engagement while enabling more personal interactions with your colleagues all at the convenience of working remotely.  Video Conferencing will also help eliminate any miscommunications by allowing you to pick up on the non-verbal cues that video provides.

How to use this feature?

Easily add video conferencing to any ReadyTalk meeting with no additional downloads for your participants.

  • Open your meeting controls
  • In your  conference controls you can enable webcams- by clicking the “Enable Webcams" button

Enable Webcam

 

 

  • After the video conferencing panel opens click on “Share My Webcam.”

Share my webcam

 

 

 

 

 

 

 

 

 

 

  • Follow the Adobe Flash prompts and click “allow” for your webcam to be shared with your co-presenters and participants

Privacy

 

 

 

 

    • Note: You can always go back and change your privacy setting by clicking the drop down arrow and selecting “Privacy Settings”

 

 

  • Select a different webcam under the drop down arrow by clicking on “Select Webcam”

Select Webcam

 

 

 

 

 

 

  • Last you can disable your webcam by clicking the “Disable Webcams” button under your conference controls.

Disable Webcam

 

 

 

 

Try it yourself and see how video conferencing can add a personal touch to your meetings! 

ReadyTalk heading to Enterprise Connect 2014

The ReadyTalk team is heading to Orlando next week for the annual Enterprise Connect conference. This show brings together professionals, vendors, and service providers from across the Telecomm, IT, Unified Communications, Video Conferencing, and Remote Collaboration fields. There is much to learn on the future of collaboration services and we'll be there attending sessions and exhibiting in the expo where we're debuting our new mobile audio conferencing applications to the masses. 

There is a lot of excitement in the industry over the potential of WebRTC  to change the face of collaboration and web based communication. So much so that an entire track is dedicated to it over the course of the conference. The changing landscape that the unified communications space has brought to the enterprise is also a major topic of discussion. The proliferation of smartphones and the ever changing video conferencing landscape are sure to be major themes from this show as well. We are keeping a close eye on where the industry is heading and where ReadyTalk fits in the often confusing and cluttered picture of enterprise collaboration. 

One problem we know we can fix is the issue of starting your meetings on time. There is an insane amount of lost productivity due to delayed meetings in the workplace. Making some assumptions about your current workplace in the graphic below – it's safe to say we're being conservative when we say 15% of meetings start 10 or more minutes late. With some simple math, you can see just how much money your organization is wasting to lost productivity with people just sitting around fussing with technology trying to get their meeting going. What if we could affect that number even a little bit? Wouldn't that be worth it? If not in real dollars saved, then at least in the sanity of your employees. 

emst

ReadyTalk is tackling this problem head on with connectivity tools and integrations that enable you to start your web and audio meetings with a click of a button while never leaving your workflow. The product we believe will have the greatest impact is our new mobile audio applications – which enable you to start or join your audio meetings with one click and we call you on ANY phone. It's not a meeting without audio and we know that nobody in their right mind likes dialing endless strings of 800 numbers, access codes, and pin codes just to get a call going. 

Stay tuned for some post-show findings in the coming weeks. We're excited for the opportunities and innovation in this industry and are eager to learn about the latest and greatest in enterprise collaboration. 

Going to be in Orlando next week? We'd love to meet up! Stop by booth 112 or leave us a comment below and we'll connect with you at the show. 

Are You Suffering from Too Much Technology?

Bizo Marketing Stack InfographicLast week, our friends over at Bizo put out an awesome infographic on their marketing technology stack. Bizo is a ReadyTalk customer, so we were included in the graphic.

That’s not why I love it.

I think the graphic does a great job exemplifying the important role that technology plays in marketing. That said, I think it also highlights a pain that marketers are feeling: technology overload.

There are some amazing platforms out there that make us better, smarter, faster marketers. It’s not hard to see and justify the value when a platform solves a pain point. But, at some point, those platforms become a pain in themselves. We get great data but then don’t have time to analyze the data so we need another tool to help.

It reminds me of the children’s book, “If You Give a Mouse a Cookie.” At first, the mouse is happy with just a crumb but soon he wants the whole cookie…I started out with a blog platform but then need a tool to syndicate the posts; and then, I wanted to integrate analytics into a separate platform and needed a connector to do it.

I don’t think this is an unusual situation. When I chat with other marketers, the conversation quickly turns to the technology we’re using to get the job done and how to manage it. It’s definitely a love hate relationship. What technology tools are you using? How do you manage them?

Let’s talk Simulive and what your webinar program could be missing without it

This month, oneLet's talk Simulive and what your webinar program could be missing without it of ReadyTalk’s savvy event managers, James Kenly, talks about Simulive—a new addition to the marketer’s toolbox.

Marketers are starting to really get the hang of webinars. The percentage of marketers producing webinars has jumped 20% since 2010 according to the Content Marketing Institute. The process itself has become more sophisticated and automated. Webinars are a machine that can be fine-tuned to deliver any type of content (video, breakdown of a whitepaper, research study, etc.), when and where you choose.

And they don’t stop there – webinars are a beast of content just waiting to be repurposed to extend the ROI of the event. If you’re already in the habit of reusing the content you’ve created for your webinars, a Simulive event may be the next step in your overall webinar strategy.

A live webinar attracts an audience around a topic. From that topic you glean both new and reusable content (including your recording) which lends itself to a fresh stream of audience touch points and extends the life of that topic. Rebroadcasting that recording (also known as a Simulive webinar) in a new, live setting gives you the opportunity to attract people who may have missed out the first time. What’s the best part of this increased pool of prospects? You don’t have to lift a finger!

Simulive rebroadcasts pre-recorded content as if it was happening live – you can add a live operator introduction and even conduct a live Q&A to reinforce the illusion. You also have the option to play back the recording without ever picking up the phone or logging into the web.

What are the benefits?

• Access to an entirely new group of registrants without rebooking the speaker (which may cost money)
• Deliver the same experience anytime, to any audience, in any timezone
• No need to schedule another date and time that works for all parties involved
• Recorded content can be edited so you present the most polished version, every time
• Give your webinar resources more mileage – it’s the type of content that keeps on giving

Leveraging webinar content to move your audience through the funnel is a no brainer. With Simulive, you increase the volume in the funnel that can be reached. Want to see it in action? Check out a live demo to learn how you can leverage Simulive for your next webinar.