ReadyTalk Joins the GlobalMeet Family

It’s official! The same company that has brought you best-in-class collaboration and webinar solutions for over a decade is getting a fresh look and feel to our product offerings. This summer, ReadyTalk joins the GlobalMeet family to bring you:

GlobalMeet, GlobalMeet Webinar & GlobalMeet Webcast

As part of PGi’s global efforts to streamline its product portfolio, ReadyTalk is getting an upgraded and refreshed look to accompany some amazing new capabilities, product features and packages.

We’ve pulled out all the stops when it comes to designing one of the most intuitive user interfaces on the market today. For busy professionals and marketers on-the-go, we believe that communication tools should enhance your online event and collaboration experience, not hinder it.

With high-quality video and screen sharing, and no downloads required, GlobalMeet allows teams to get meetings up and running faster, improving productivity and decreasing downtime. GlobalMeet Webinar enables business users to quickly and easily create professional-quality events for an unlimited audience size efficiently and affordably.

What this means for you & your teams.

You still get the best of ReadyTalk, but with some additional perks. New enhancements ensure your business is getting the best user experience possible, with the same 24-hour customer support and management you know and love.

Key features of GlobalMeet include:

  • High-quality video and screen sharing: Engage participants “face-to face” and share visuals during your meetings with HD Audio & Video for a rich meeting experience.
  • One-click meeting access: Frictionless meeting entry with one-click access from any browser and device. No need to remember dial in information because the meeting calls you.
  • Flexible audio connections: Instantly connect and seamlessly switch between multiple audio options to ensure a crystal-clear voice experience.
  • Recording: High-quality recording captures video of your meeting, including the meeting panel, chat, and any webcams or screens being shared in the room.

Key features and functionality of GlobalMeet Webinar and GlobalMeet Webcast include:

  • Broadcast HD Video: Available to every user on any device.
  • Polling, Q&A, Surveys and Chat: Interactive features allow the audience to interact and engage with content throughout the event.
  • Integrations: GlobalMeet Webinar’s open API integrates seamlessly with the marketing automation systems and CRMs you already use every day.
  • Analytics: Measure the success of each event with robust pre- and post-event reporting.
  • Self-Service Simulive: Bring pre-recorded content to a live event audience to extend your reach.
  • Network Optimization: Reach 1000s of individuals with minimal impact on your corporate network, which includes real-time access to the quality of a participant’s viewing experience.
  • Testing & Certification: Provide participants with online testing that can be launched directly from the conclusion of your event.

If you’re an existing ReadyTalk customer, don’t worry! Things are business as usual. You’ll start to see the GlobalMeet brand transition into our communications and materials going forward. There won’t be any changes to your day-to-day or billing processes. Better yet, your account manager or customer success manager remains the same. If you are interested in moving to GlobalMeet, contact us.

We’re excited about the evolution of ReadyTalk into the GlobalMeet brand family and hope you’re as eager as we are to embark on the next chapter of our brand journey together.

To learn more about GlobalMeet, GlobalMeet Webinar and GlobalMeet Webcast, contact us.

All-star boss: Essential tips for managing remote employees

Adding to the seemingly endless list of things the digital world enables us to do is the ability to work from virtually anywhere. Whether your employees are always remote or only occasionally, you can shift your leadership style to meet this change in work habits – and, of course, retain your all-star boss status.

Here's how to manage your remote employees with admirable flair:

Schedule regular check-ins

Remote employees may be out of sight, but they should still be top of mind. That means checking in with them regularly on a one-to-one basis. Even if you don't have any pressing updates, questions or assignments to discuss, don't cancel the check-in. Talking to remote employees frequently helps them feel more included and creates an opportunity to build the rapport that develops naturally with those working in the office. Don't forget: They may work in the comfort of their pajamas, but that doesn't mean remote employees can't get in on the inside jokes.

Be available

While no one expects you to answer emails at 2 o'clock in the morning, it's important to be sensitive to remote employee time zones and availability. Your local employees have the advantage of walking over to your desk and having questions answered immediately. While you'll never be able to replicate that entirely with remote employees, you can still make yourself available.

The Forbes Coaches Council defined this as treating remote as local, giving them as much access to you as possible so they don't feel uncomfortably distant. Make sure your remote employees know when they can reach you, and try to respond as soon as possible. Use multiple means of communication, such as chat boxes and instant messaging platforms, so pressing concerns and quick questions don't get lost in your inbox.

Embrace the power of video

The best way to connect with remote employees is video chatting and conferencing – just give them a heads up so they know to put on real clothes and brush their hair. Video makes it easy to collaborate with multiple team members and clients, no matter where everyone is located. Plus, video conferencing software like ReadyTalk Meeting allows you to easily present content, share screens, record meetings and customize the experience for your needs. Whether it's time for trainings, weekly check-ins, project updates or brainstorming sessions, upgrade to video for a much more inclusive, engaging experience. Odds are your remote employees will start feeling more local when they can see and interact with everyone on the team.

With a little extra effort, you'll be earning mega points with your remote employees.

You’re a star: Choosing the right people in your company for webinar hosting

Where can you find your next winning webinar host? Try looking internally.

Your employees are excellent industry resources, offering insights from their direct experiences. They all have valuable nuggets of information, but some may also have a knack for being on camera. Those are the ones who have the potential to be great webinar presenters, especially with your guidance for proper preparation and execution.

Here's how to find the star potential on your team:

Who has shining charisma?

In your workforce, there's likely the employee who always has a captivating story to tell, or the one who never fails to land a joke with perfect timing. Perhaps there's the one who always makes an enviably cool entrance, or an employee who was a thespian in college. These are the makings of engaging webinar hosts who are comfortable in their own in skin and effortlessly at ease when the attention is on them. If they can bring that charismatic energy to webinars, making viewers feel like they're having a compelling conversation rather than attending a sleep-inducing lecture, then they have the potential to master webinar hosting.

Who's comfortable on screen?

Webinar hosting isn't exactly a day in the park for a camera-shy employee. While they may have great things to say, if they can't communicate them in clear, engaging ways, you'll risk losing your audience. Plus, there's a high chance that many employees simply won't want to host a webinar. Don't force it! A mutual agreement is a better recipe for high-energy, well-produced content, considering the employee will be excited to host.

Who has ample time to prepare and record?

Ask the best webinar stars, and they'll tell you the secret to success is preparation. It takes time to brainstorm killer topics, nail down captivating headlines, organize materials and practice presentation skills. With that said, you don't want to overwhelm your employees with added responsibilities because they'll be forced to sacrifice time elsewhere – or fail to bring their all to the webinar. Choose webinar hosts that have room in their schedules to properly prepare and record without rushing or skimping on important details.

In fact, timing itself is also important for executing a successful webinar. The time at which you host the webinar, as well as how long it lasts, strongly influence engagement levels. With a winning blend of knowledge, presentation skills and availability, you'll find your webinar hosting stars.