Collaboration is the name of the game in the modern workplace. It's the driving element of innovation in business, helping organizations remain one step ahead of the curve, anticipating what their competitors are cooking up and what their customers will need next.
As PwC's 20th CEO Survey found, 86 percent of CEOs believe collaboration is a very important skill. The survey underlined the connection between collaboration and amazing results, with PwC asserting that "the collaborative approach is remarkably effective at building consensus, increasing levels of motivation and participation, pulling teams together and coaching more junior members. It provides a fertile ground for experimentation, resulting in more innovative results."
So how can you get some of this good stuff at your company? By creating the optimal environment for collaboration with unified communications.
Unified communications is the umbrella term for hosted voice or cloud communications technologies – in essence, they connect an organization's telecommunication devices and methods, including phone systems, instant messaging, video conferencing and more. This uniting power makes UC the secret ingredient of superior collaboration.
Connects remote workers
More people are working from home, and more often – a Gallup report found that 43 percent of American employees spent at least some time working remotely in 2016, up from 39 percent in 2012. That number is expected to rise even more. Unified communications enables employees working from all ends of the Earth to function as well – and in some cases even better than – an in-office workforce. Employees can brainstorm your company's next great idea through high-definition video conferences, or get a quick answer to a question through a chat message, thanks to being able to see if a co-worker is available.
Shares materials more easily
With unified communications, all the information and materials needed for collaboration is corralled into one place. A sales lead can pull up a presentation on the next quarter's strategy during a video conference with ease. A marketing team can share desktop files instantly. Forget the cumbersome forwarding of emails or slideshows that just don't open – instead, what your employees need to collaborate is easily available, wherever and whenever.
They're common scenarios – recursive searches through endless company directories for the contact info of someone who can help your project, or aimless rounds of phone tag with a contact that seem to stretch on forever. Unified communications helps you avoid feeling like you're in some Kafkaesque bureaucratic nightmare. It helps you see which people are available and when so you're messages don't go unanswered, while also enabling you to more easily get in touch with people outside your department that have valuable insight to share.
Unified communications connects your people and their knowledge, bringing the quality of collaboration to a whole new level. It's the key to increasing competitiveness and innovation at your company.