Blog posts by author

Shawn Briggs


Shawn Briggs is a Sales Engineer for Unified Communications here at ReadyTalk. What does a Sales Engineer do? They provide the sales team and their customers with dedicated engineering support. This includes -- but isn't limited to -- design, implementation, and post-sales support. Shawn has been a VoIP Sales Engineer for 9 years, and he loves what he does. He is a self-professed beer snob and loves all things IPA.

Companies have been using email, mobile phones, instant messaging (IM) and video conferencing for years. Unfortunately, internet protocol-based phone systems are all too often segregated because they are separate communications avenues. Voice over IP (VoIP) makes it hard to unify these systems, even if it makes it easier to communicate. Enter ReadyTalk. We want to […]