ReadyTalk’s Admin Hero, Brent Downey, Recognized as salesforce.com MVP

Brent Downeysalesforce.com has more than 104,000 customers; 2,100,000 subscribers; 1.1 million members contributing to their community; and 2,290 apps on the AppExchange.

How does salesforce.com consistently provide valuable insight and expertise on its ever- advancing, award-winning technology? How do they effectively share ideas and communicate best practices within a community so enormous?

The salesforce.com MVP Program recognizes the top 1% of Salesforce Community members from around the world who engage and enrich the community experience by leading local user groups, maintaining blogs, presenting at events, answering questions and building meaningful relationships to help others succeed.

Brent Downey, a recent addition to the ReadyTalk team in the role of Salesforce Platform Manager, has been recognized for the 2nd consecutive year as a Salesforce MVP. A self- proclaimed “Salesforce super fan,” Brent serves as co-leader for the 200-member Salesforce Denver User Group. He also maintains a blog for Salesforce Administrators called Admin Hero where his goal is to “Help Salesforce Administrators Everywhere Become Workplace Heroes.”

Brent holds both Salesforce Administrator and Advanced Administrator certifications. He deployed Salesforce to a global sales team in 26 countries and 10 languages during a 3-year project with his previous company. Marc Benioff follows him on Twitter and Ring Lead named him a Top Influencer You Need to Follow.

When he isn’t working, he and his family enjoy camping, fishing and hiking the Colorado mountains. He’s a sucker for a good joke,and loves a good beer.

ReadyTalk views Brent as a tremendous asset, both for getting the most out of our internal instance of Salesforce and for helping our customers get more value from our ReadyTalk for Salesforce app. As a company, we continually strive to solve customer problems through on-going development and enhancements of our integrations. Brent will be putting his extensive knowledge of the Salesforce platform to work helping us find new ways to leverage webinar and online meeting data within Salesforce, while at the same time providing insight and suggesting improvements to our ReadyTalk for Salesforce application.

Connect with Brent on Twitter @brentdowney, or LinkedIn.

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Betsy Wells

Betsy Wells

Betsy Wells is the Channel Sales and Strategic Partnership Development Manager and focuses on the acquisition and growth of ReadyTalk partners and the execution of partner programs to achieve joint strategic objectives. A partner advocate, Betsy serves as a voice for ReadyTalk partners and their clients, and provides resources, support and an understanding of our partners’ challenges and opportunities. Betsy focuses both on driving new leads and creating awareness and visibility of ReadyTalk through education and training, sponsorship, sales alignment and customized programs. Outside of work, Betsy enjoys hiking, yoga, traveling, wine, and spending time at her cabin with her friends and family.

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