Blog category "Challenges and solutions"

Gabrielle Weaver wears a lot of hats, and a no-nonsense headset. Starting as a member of the customer care team, she now manages ReadyTalk Hosted Voice with excitement only her dog ‘Avery’ can match. Her four-year history at ReadyTalk has been shaped by an objectively first-hand view of our services. Partly from her time working […]

In the fourth quarter of 2017 ReadyTalk Webinar was named a ‘market leader’ by InFlow Analysis, a technological consulting group. This insightful report entitled, The InFlow Analysis Market Compass for Webinar Providers, 2017: Shifting to Conversational Experiences, highlights industry trends that reflect the demands of various buyer types and use cases. Given the competitive business […]

Nick Bitzer cut his teeth as a ReadyTalk engineer three years ago when he began on the Q/A and release team. Now, he’s responsible for maintaining backend reliability that makes our ReadyTalk products possible. He’s armed with an acute sense of our tech DNA, and a sleeve tattoo of a steamship anchor repping his Florida […]

No two accounts are exactly alike — that’s why our customer success team thrives on supporting a variety of cases. Margaret Thomas is ReadyTalk’s Senior Customer Success Manager, and she has a knack for accommodating every buyer type on the cloud. Check out her thoughts on quality service and delivering creative solutions across all of […]

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