Blog category "Customer Success"

It’s been all over the news: a major vulnerability in the encryption technology used across much of the Internet was recently discovered. The vulnerability causing these issues is known as Heartbleed and has impacted nearly a million websites.  The OpenSSL Project announced vulnerability CVE-2014-0160, known as the Heartbleed Bug, on April 7. The complete advisory […]

Let’s face it, unless you are regularly conducting web meetings or webinars, you’re going to be nervous.  And, as a matter of fact, a majority of people I talk to are thrown into it last minute. Yikes!  For the occasional user, conferencing may be a low priority and some may wait until the last minute to prepare. I mean, […]

Webinars, web meetings, web conferences, webcasts…jeeesh, what’s with all these terms!? Without getting too granular in those definitions (yet), let’s just think about the ability of sharing your message, working session or training with a much wider and perhaps global audience right from your desk, or better yet a comfy home office. The audience is […]

  Advocate marketing expert, Influitive, believes there's no better salesperson for your products and services than a happy customer. But as we all know advocates do more than sell – they make every marketing and sales program better – more efficient, more authentic and more engaging. This came to light on January 16 for Bo Bandy, ReadyTalk's Customer […]

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