Category Archives: Uncategorized

Upload Your 16:9 PowerPoint Slidedeck Today

16:9 powerpoint

 

In order to accommodate wider screens and HD formats, the default size for PowerPoint 2013 slides is now 16:9. The recent ReadyTalk visual enhancements not only support this new format, but the collapsible controls create a bigger more enhanced experience for your presentation. This new format ultimately is a better fit, since it no longer adjusts the larger slides to the older, boxier 4:3 size. 

If you prefer to  keep your slides in the 4:3 format, feel free as the system will continue to support it. If you would like to experience the new change however, you will need to reload your 16:9 formatted PowerPoint into the ReadyTalk meeting interface. To do so, follow the instructions below:

  • If you need to convert your slides to the new version within PowerPoint:

    • Go to Design tab> Select Slide> Widescreen (16:9)
    • Hit Save
  • Next, open your ReadyTalk meeting controls through Quick Launcher or Conference Center
  • Delete your old slides from the Presentation Bar
  • Upload your new PowerPoint deck to your ReadyTalk interface, by clicking the
    “Insert & Manage” button on the tool bar and following the prompts.

Please note, if you have already uploaded a 16:9 slide deck prior to this enhancement, you will need to re-upload your slides again to fully see the change.

How has the new 16:9 format helped your meetings? Let us know by leaving a note below.

Case Study: How Marketo Uses Webinars to Engage Prospects and Boost Sales

Marketing automation innovator Marketo knows a thing or two about how to engage with customers and prospects. They also compete in an industry that is highly competitive and filled with savvy, sophisticated marketers. Webinars play a key role in their engagement strategy.
 
When shopping for a webinar vendor, Marketo identified a few components that were crucial:
  • Customer service that was easy-to-reach and experienced
  • A platform that was easy to learn and easy to use
  • Operator support for a more polished experience
  • Integration with Marketo's own software
ReadyTalk’s technology has enabled Marketo to make webinars more effective than ever and exceeded their expectations. Find out how: marketo_case_study.pdf
 
 
“The near-instant engagement that ReadyTalk’s integration has enabled us to do after each webinar is a game-changer. This capability enables ReadyTalk to pay for itself, which is a beautiful thing.”
–  Rick Siegfried, Marketo’s marketing programs specialist

 

Feature Friday: ReadyTalk Scheduler Outlook

Visit the ReadyTalk blog every Friday to learn more about a ReadyTalk feature.  

Why use this feature?

The ReadyTalk Scheduler for Outlook allows for Outlook users to easily schedule, invite and start ReadyTalk Meetings directly from Outlook.

See the information below to learn how to configure and get started with the Scheduler within your Outlook. In addition to supporting this type of functionality, the Scheduler also syncs data with salesforce.com.

How to use this feature:

Step 1: Download the Scheduler

(If you have already have the Scheduler downloaded and customized, skip to step 3)

Step 2: Customize your settings

  • Once installed, you will need to customize your Outlook settings.  Reference pages 8-14 of the user guide. It will tell you how to configure:

    • Default Meeting Types (On-demand vs. Scheduled Meetings)
    • Adding and Deleting Accounts
    • Adding and Deleting Subscriptions
    • Subscription Details
    • Dial-in Numbers
    • Sending Plain Text Invitations

Step 3: Start Meeting

  • To start a meeting, click on the “Start a Meeting” button. If you have a meeting anywhere from 24 hours prior to 48 hours after, you’ll be able to select the meeting you’d like to launch.
  • Creating a new meeting request: You have the ability to start three different meeting types from here: A ReadyTalk Audio/ Web Meeting, a ReadyTalk Audio Meeting or a ReadyTalk Web Meeting. Select which one works

    • When you have clicked on the type of meeting you need, the Meeting Request opens automatically with the relevant information your participants will need in order to join.
    • Feel free to manually add any other information at the top of the meeting request. After that, you can send your invitation.

What the invitation will look like.

 

  • Joining the meeting: Your participants can accept the Outlook invitation and join directly from the links that are embedded into the meeting request. These include (depending on the meeting type) the Dial in information (or have the meeting call you) the web login, even a list of global numbers if applicable.

 

Contact ReadyTalk Customer Care if you have any questions about the ReadyTalk Scheduler for Outlook. And let us know your thoughts by sharing a comment below!

Conference Center Gets Feature Frag-tastic!

Twice a year ReadyTalk hosts Feature Frag. This five day “hack-a-thon” gives our engineering teams an opportunity to showcase their creativity while building features that enhance our product. Ideas for these projects came from customer feedback, road map suggestions, feature requests and more.

Several of those projects made it into production and we will keep you updated as more are released. In the mean time, the Conference Center Feature Frag projects are now available.

Frag Feature #1: Click and Drag Questions

Are you creating custom registration questions or working on a survey? Instead of breaking your workflows, adjust your custom registration or survey questions without starting from the beginning.

1) Click on the box to the left of the question

2) Drag the question up or down accordingly to reach your desired flow

 

 

Feature Frag #2: Invite from Contacts

For collaboration and webinars alike, this new feature makes inviting meeting participants quick and easy. The key benefit of this feature is that it auto suggests participants from your Conference Center contacts. Additionally, it also validates the email formats of.csv uploads.

If you generally invite the same people to numerous meetings, a best practice is to upload those contacts into Conference Center first.

To Invite Contacts Manually

  • Type in the name of your participant and the system will auto suggest and complete as you type them in.

 

To Invite Contacts Using the Bulk Upload Feature

  • Upload a .csv file. The system will validate and report back if any of the addresses are invalid. It will allow you to fix them.

This screen will show you how many of the addresses are valid and invalid.

 

 

As mentioned above, stay tuned for the release of more of the projects from this Feature Frag including some cool mobile enhancements.

As always, we love to hear from you. What features would you like to see added to our product? Leave a note below!

 

Feature Friday: Changing your Passcode

Visit the ReadyTalk blog every Friday to learn more about a ReadyTalk feature.  

Why use this feature?

Change is good, and every once in a while necessary.  

To that end, we recommend changing your Chairperson Passcode once in a while for security purposes.  This private code should be treated like an ATM pin number and only should be used by the conference chairperson.

How to use this feature:

  • Dial your ReadyTalk toll-free number and enter your chairperson access code and passcode. 
  • Select 2 for "Account Options." 
  • Select 1 for "Change Chairperson Passcode." 
  • Enter the new passcode, (must be at least 4 digits in length). 
  • Press #
  • Press * to return to the main menu.

Keep in mind:

Your new passcode cannot be intuitive, or easy to guess. To improve the security of your passcode, the system will not allow:

  • Sequential series of numbers for an entire passcode (examples: 12345, 4321, 23456)
  • Repeating digits for an entire passcode (examples: 1111 or 555555)
  • Digits matching the 7-digit access code (examples: If the access code is 2824390, the passcode cannot be 4390, 24390 or 824390, or 2824390)

Have any questions? Contact ReadyTalk Customer Care at any time.