4 Things to Know About Conferencing and Collaboration

You’ve probably been hearing about conferencing solutions since the mid-90s when they first rose in popularity. While this communication method has been around for a while, rapid advancements in broadband technology, online security and other innovative features have propelled web conferencing into the 21st century in full force. Now, web conferencing allows you to hold real-time meetings with hundreds of participants over the internet easily.

conferencing and collaborationWhether your business needs a way to instantly connect with 1,000 participants or wants to have interactive polling for a smaller audience, web conferencing is your best choice. If you’re still unsure about whether your company would benefit from using this technology, here are four reasons why this powerful tool is right for you:

1. Manage meetings with ease

Managing a meeting effectively is never without its own set of unique challenges. However, with conferencing tools, you may find it easier than ever before to kick off and manage your meetings successfully. With web conferencing, you can send out automatic reminder emails to participants ahead of time, record meetings and present anything from slides to pre-recorded videos. You will also be able to grant control to any participant and even use voice over IP audio.

2. Share and collaborate with participants

Solid communication is the key to running a impactful meeting. With an online conference, you can quickly and easily share documents, promote your message over social media, conduct interactive polls and even enable audience members to raise their hands and participate. If you have a staff of remote workers or have offices on the other side of the country, web conferencing will give you the ease of collaboration you desire.

Recording and archiving options also make it simple. With the right product, you’ll be able to easily record, edit and share your recordings.

3. Quickly measure your progress

How do you know if your meeting is running well? Or if your message is being clearly conveyed? With web conferencing, you can send out post-meeting surveys, track attendance and use polls to see what you’re doing right and what you might need to improve.

4. Customer service

Here’s what sets many conferencing tools apart: customer service. Some providers never, ever pick up their phone. In fact, you’re lucky if you hear from your provider at all. At ReadyTalk, customer service is part of the package and we have award-winning customer service. We also have account managers who provide proactive information to our customers. Even if you’re not a customer, you can receive ideas and best practices.

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Sources:
https://www.readytalk.com/products-services/web-conferencing
https://www.readytalk.com/products-services/web-conferencing/web-conferencing-all-tools-you-need
https://www.readytalk.com/sites/default/files/docs/support-training/How%20Web%20Conferencing%20Can%20Help%20Your%20Company%20Grow%20v2.pdf

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Leigh Clancy

Leigh Clancy

Leigh Clancy is a Product Marketing Manager at ReadyTalk. In this role she interfaces with product management, marketing, customers and customer-facing teams extensively to help with targeting, messaging, positioning and product launches. Leigh started her career in marketing over fifteen years ago working for high-tech companies such as Harbinger, Verio, Level 3 Communications, iBAHN and Symplified, where she gained valuable knowledge on how to market very complex, technical products and services to a wide variety of audiences. Outside of work you can find her trying to learn to golf, reading, traveling, hosting backyard movies, camping, tasting wine and spending time with family, friends, and her dog.

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