Many organizations offer in-person training to acclimate employees with different softwares, the company processes and specific tasks. While training is certainly necessary for clear communication, in-person training can sometimes be inefficient or ineffective, depending on the size of the class and the subject matter.
When creating training programs for employees, it’s best to think about the following:
1) How can I provide training in the fastest and most effective manner?
2) What’s the best way to ensure all of my employees’ questions are answered?
3) What is the best learning environment for my employees?
Although these answers will be different for every organization, they will also have different responses depending on the type of training you’re providing. Instead of conducting an in-person training, it might make more sense to use webcasting as a viable training channel. Here are some examples of when you should consider using webcasting for training instead of hosting an in-person event:
1. When you’re training more than 50 people.
If you’re going to train a large group of people, it can be hard to keep track of them and make sure everyone is on the same page. Webcasting is a good option for large trainings because you can control the presentation, ensuring people can’t move ahead. Also, some people are more comfortable asking questions online instead of in-person, so this channel would be more comfortable for them.
Bonus tip: Keep a chat open for users so they can submit questions and you can flag them. You’ll be able to keep track of all of the questions in one place while marking them as answered when you’re done.
2. When you’re training employees on software.
If you’re in a crowded room trying to train employees to use a software application, an overhead projector screen will most likely not be big enough for everyone to see, even with a small sample size. If employees can see the screen right in front of them while webcasting, it will make it easier for them to learn. Most webcasting solutions also provide the presenter with the ability to give control to a user. That way, trainees can have the ability to try something the presenter showed them on their screen.
Webcasting can be a great way to connect with trainees, make sure everyone is on the same page and provide efficient and effective training. Next time you need to train employees, consider using webcasting to host the event.