Customer Care Spotlight: Janae

We talk a lot about the importance of customer service here at ReadyTalk. Today's post is part of a series highlighting members of the customer care team and giving you a chance to get to know them better.

Name: Janae
Title: Customer Care Representative
How Long Have You Worked at ReadyTalk: Long enough to love it!

Favorite sports team: Denver Nuggets
Hobbies: Hiking, biking, snowboarding, and I am just getting into running
Pets: One day I will own a beautiful dog.
Interesting fact about Janae: One of my first jobs was being the Easter Bunny at the mall.

Longest customer care call: 3 hours
One ReadyTalk tip to share with customers: As the chairperson, use your web controls when hosting a conference call. (Check out: Controlling your Audio Conference on the Web: a Painless Solution to your Audio Conferencing Woes)
Favorite thing about working at ReadyTalk: Everyone who works here is awesome!

Wonder what it was like to be the Easter Bunny? Think you can stump her with an audio and web conferencing question? Ask below.

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