NEW: Request Control Feature

 

A few months ago, we told you about Feature Frag.  This three day innovation challenge provided our engineering team the ability to design products that would enhance the ReadyTalk product base. While all the projects were pretty sweet, there were a handful that made it to the ReadyTalk service…a few of which we will explain in a series of posts. A big kudos to all participants for their time and energy, and stay tuned for future product news!

Request Control is a simple but incredibly useful feature which was voted as best overall project for our first Feature Frag. Request Control is especially useful when a participant needs help from a ReadyTalk chairperson, the chairperson has the ability to “request control” of the participant’s computer by simply right clicking on their name from the participant list. 

request control

This feature triggers a message to the participant to approve or deny the request. By accepting, Request Control automatically promotes the participant to co-presenter and the chairperson now has control over the participant’s computer screen.

Easier to use than ever before, Request Control is perfect in help desk scenarios, any collaboration meeting, and our personal favorite – helping mom and dad figure out their computer issues. It also saves a step when sending out invitations, as someone can simply join the conference as a participant, and can be auto promoted from there. No need to complicate the process!

Learn more about Feature Frag on the blog. Any comments or questions please add them to the comments below or email customer care at support@readytalk.com.

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