Tag Archives: CSR

Your CSR Should Match Your Brand

Your corporate social responsibility (CSR) is more than a piece of paper or an annual holiday drive – it’s an extension of your brand. These efforts can range from giving small donations to a charity to implementing environmentally friendly practices organization-wide.

Therefore, what cause you choose to support or work toward will have a direct effect on your brand presence and respectability.

Why is CSR so important?

A solid CSR strategy allows companies to improve their public image, increase their media coverage, boost employee engagement levels and retain and attract key investors. It also enables businesses to attract and retain employees. After all, Millennials are known to care about community involvement efforts and Gen X are the most likely to become involved.

The community benefits, too. Nonprofits can receive increased funding, in-kind donations (equipment, swag, etc.), more volunteers, a strong corporate partnership and varied sources of revenue.

How can your CSR match your brand?

Choosing the right CSR program is crucial for its success. Instead of randomly picking an organization or cause, or many organizations and causes, pick the ones that clearly align with your organization’s goals, vision and future.

CSROne way to ensure that the CSR matches your brand is making sure it has a logical tie to your business operations. For example, a software company may choose to support education, including girls in STEM programs. A legal firm could align with free or low-cost law services provided by nonprofits.

Another way to match your CSR with your brand is to get your employees involved. Hold Q&As and issue company-wide surveys to discover what charities and causes your employees believe are important. This way, you’ll be matching your CSR not only with your brand, but the employees your brand represents.

Matching brands improves giving

With one-off donations and drives, there’s less of a relationship between company and nonprofit. To the nonprofit, employees there are worried about whether its a one-time gift or recurring one. Because they may not be prepared for the gift again the next year, it’s less successful.

Partnerships where brands match (nonprofit and business) mean there’s already more common ground and a higher likelihood that giving will repeat. That repeat donation (time and/or money) creates a bigger impact because the nonprofit is more apt to serve more people with their mission.

Improve your social responsibility

Time magazine called companies that ignore their social responsibility “suicidal.”

You could argue community involvement makes a company more successful through all of the items above — recruiting, retention, PR and visibility, tax deductions, etc. It could lead to even more business; people want to purchase from companies who believe what they believe. This includes the company’s CSR.

And at its core, businesses should give back because it’s the right thing to do.

What Is Cause Marketing and Why It’s Important for Your Business

Marketers are looking for more ways to connect with people while advertising. One of the best ways is through something called “cause marketing.”

What is cause marketing?

brainstormCause marketing is the mutual cooperation between a for-profit and a nonprofit business to raise money or awareness for a particular cause or organization, while simultaneously supporting their own brand. Some of the most popular and influential examples of effective cause marketing campaigns are the 1,000 Playgrounds in 1,000 Days from 2005 to 2008, the ongoing Dove Campaign for Real Beauty since 2004 and the continued Product (Red) campaign since 2006.

Since 2002, IEG has issued reports that indicate that cause marketing has grown exponentially over the past few years. From $816 million in 2002, to a predicted $2 billion in 2016, there is strong evidence that cause marketing will continue to rise in years to come.

Who does cause marketing appeal to?

Everyone.

And yet according to research Millennials are the demographic that connects the most to causes. The recent Deloitte Millennial Survey 2016 found that 6 out of 10 millennial workers said that a sense of purpose is the main reason they chose their current company. In general, it seems younger generations are more in tune with charitable giving and feeling like they are making a difference in their everyday lives.

When choosing between two similar brands, Gen Y are more likely to choose to buy from the company that has a strong cause marketing campaign or possesses a fervent desire to help those in need or the environment. Additionally, recent millennial impact research suggests that the vast majority of millennials feel the need to trust the cause they are giving – and they would stop giving if they felt that trust was lost. To capitalize on this unique demographic, businesses must be careful about which nonprofit they partner with and what message they intend to support.

It can be time, money, in-kind donations, or all of those

The great thing many times about cause marketing is that how you give depends on what you have to give. If you’re a technology company, you can give in-kind donations — old laptops, servers, keyboards, mobile devices, etc. If you’re a legal firm, you can give back with services — legal advice. If you’re a creative agency, you can put together some killer programs and flyers.

You can sanction employees to work on your behalf. Many companies do this for Habitat for Humanity and a variety of other organizations like PBS.

And of course, your company can provide money — even offering up the opportunity to match whatever employees give.

Choose the right nonprofit for your business

While a large majority of consumers report that a quality partnership between a brand they like and a cause they believe in makes the campaign most appealing, there are still concerns. For example, if customers believe in a particular nonprofit’s mission, but sees that it partners with a business they don’t trust or believe in, they may view this act as insincere or manipulative.

For this reason, businesses must ensure that their cause marketing campaign aligns authentically with that of their particular brand, service or product. This way, they can successfully support the cause they are highlighting, along with the brand name they wish to push in order to draw in more loyal customers.

How to get started

Cause marketingResearch companies that align to your brand — mission, vision, constituents / customers — around a topic your company cares deeply about. For example, if you’re a green landscaping business, maybe you want to support nonprofits who take care of the environment. If you’re a children’s resale shop, maybe you want to ensure children’s health or education. Restaurants might consider working with food banks.

Even nonprofits can do cause marketing. Consider partnering with like-minded organizations that might be considered “competitors” to work toward the common good.

In this way, you’re appealing to new and current customers while doing something good. Everyone benefits.