Blog category "customer service"

Sean Flynn’s autumn beard is growing as fast as his wife’s disdain for it. He’s jumped on the Movember men’s health initiative and, frankly, doesn’t give a whisker. The three-year-long ReadyTalker begins and ends each day with a focus on customer connections — before, during, and after every sale. As an Account Director, Sean loves […]

No two accounts are exactly alike — that’s why our customer success team thrives on supporting a variety of cases. Margaret Thomas is ReadyTalk’s Senior Customer Success Manager, and she has a knack for accommodating every buyer type on the cloud. Check out her thoughts on quality service and delivering creative solutions across all of […]

You’re investigating a new webinar product or switching from an old one due to issues. You already know webinars are incredibly beneficial for any company making product, business or general announcement to a wide audience. While you may know how much you need a webinar service at your organization, how do you select the right […]