Tag Archives: hosted voice

4 Ways to Keep the Holidays Merry … at Work

It’s no secret that the office can get a lot quieter over the holiday season. With holiday parties, vacation days and a general feeling of seasonal cheer, it can be difficult for many businesses to stay productive during this time. Despite this difficulty, it is possible to get things done without being a Scrooge.

1. Communicate

Many people take time off around the holidays to spend time with friends and family. While this may be normal, it doesn’t mean your office shouldn’t be upfront about communicating — including reminders about paid time off and asking people to communicate their schedules. It’s especially important in December with several main holidays in the same month. (Although communicating schedules, including time off, should happen all year long.)

keep the office merryOf course, if possible encourage people to stagger their time off or plan ahead if you know key figures will be out of the office at similar times.

It’s also more common in December for people to work remotely. Ensure your office has key information — your schedule and a mobile number. Of course, if your office has unified communications, those issues aren’t as urgent.

Also, ensure your company has online collaboration ability, like video and web conferencing.

2. Prioritize end-of-the-year projects

Though your office as a whole might not be incredibly busy, you still need to prioritize your important end-of-the-year projects or deadlines. It’s hard because it’s so easy to distracted. It’s also easy to let things slide into the new year, but make sure you don’t let holiday cheer keep you from doing what needs to be done. Besides, you don’t want to spend the holidays stressing over it.

3. Take care of yourself and ensure others do, too

Though it’s far too tempting to load up on eggnog, sugar cookies and rich holiday meals all season long, you need to take care of yourself as well. After all, if you’re eating more, exercising less and staying up later for holiday parties, you might get sick.

It’s not just about physical health, it’s about mental health, too. The holidays are stressful. Your schedule is full, but more is expected of you. Take a breather when you need it.

If you’re a manager or leader in your company, help your employees and co-workers as needed.

4. Embrace the holidays

All of the above is true … and yet ignoring the holidays won’t help either. It’s okay to slow down a little, just expect your productivity hits so you don’t over promise and under deliver.

This way, people can have their fun, but still know that they need to do their work.

Why Unified Communications?

In my lifetime, there have been some outlandish promises about technology. Flying cars, not just self-driving, should be zooming about us as we speak into devices that look like those Star Trek communicators. But you already know, those pieces of technology don’t exist. Sure, they’re creeping closer … but we’re not quite there yet.

Why unified communications That was the promise with unified communication … until recently. (Whether you call it hosted voice, hosted PBX or cloud communications. It’s the same — unified communication.) Telecommunication and software companies are getting better at providing a host of solutions together, hoping to make it easier for customers and potential customers. But most businesses haven’t moved to it; only 19% as of July have.

That’s changing. According to Inc., 70% of businesses are considering moving to a single communication provider for everything from phone systems to instant message (IM). So chances are good your competitors are thinking about it.

Why UC?

It goes beyond doing what other businesses are. Here are the reasons why even small businesses are considering cloud communications.

  • Be more efficient and productive. Reduce inefficient communications – from telephone tag to scouring through several contact lists to find someone. Share information in a moment’s notice, easily without struggling with multiple solutions. Ensure customers get the attention they need.
  • Improve communication and engagement. Unified communication increases the likelihood that information will be shared and received. It even helps identify people are available (referred to as presence). The quality of the communication is better too — with chat, video and collaboration (desktop file sharing and presentations) are all easily available.
  • Grow your business without changing providers. Unified communication, when done right, is scalable as your business grows and expands or as your company changes focus.
  • Go mobile, with access anywhere. Your employees don’t have to be at their desk to be productive. Enable your salespeople and more to work when and where they need to while still being productive.
  • Reduce costs. Cloud communication is cheaper than maintaining outdated, on-premises solutions. It also enables more people to work from home, saving money on office expenses. And it reduces the need for travel.

All of these are possible with the right vendor. The right vendor depends on your company, but if you want good customer service and easy to use products, that might be us. We have some of the best net promoter scores in the industry and our customers tell us our products are intuitive.

Sources:
McKinsey’s SMB cloud communications report
Evolve IP