Blog category "remote workers"

So there’s a phone on my desk that presumably cost ReadyTalk a lot of money, but I’m going to be honest with you: I don’t actually use it and I don’t really even want it. Ever since I said goodbye to my sales role and joined the Innovation department last April, I’ve probably used the […]

About fifteen years ago, I got up at 5 a.m. and used the company’s VPN to update our external website indicating there was a snow storm in Portland, Oregon and we’d have reduced customer service hours. My manager at the time, the VP of Corporate Communications, was on a task force helping to determine disaster […]

A lot has been written about the increased agility, customer service and productivity benefits of using cloud-based business communications services. Cloud services enable many worker types, such as executives, knowledge workers, project managers and customer service staff can work productively anywhere. Unified communications and collaboration tools enable the dispersed workforce to regain the benefits of spontaneous […]